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Waterfront property in downtown Nelson, on-site restaurant, spa, hot tub and marina
Pros
- Free Wi-Fi, free parking and free breakfast (select room types only)
- Many guests enjoyed the waterfront location
- Many reviewers described pleasant views of the water and marina from their rooms
- The staff were frequently complimented for their friendly and helpful service
- Several guests praised the food at the on-site restaurant
- Several reviewers described their rooms as clean and well appointed
Cons
- A couple of guests did not like that their rooms were configured with a clothes dresser inside the closet
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Mar 25, 2013
Overview
This property is located on the waterfront of Kootenay Lake in downtown Nelson. Offering a full-service spa and an on-site marina, this hotel is well suited for guests who are looking for resort destination accommodations.
more This property is 100% smoke free and all rooms include free Wi-Fi, a 42" TV, an iron and ironing board, a hair dryer, a coffeemaker, a mini-fridge, a desk, a sitting area and individual climate control. Rooms are furnished with one king bed or two queen beds.
"Prestige Level" rooms include more luxurious amenities, including in-mirror TVs in the bathroom, a jetted tub and a rain showerhead. Guests staying in these rooms receive a free breakfast at the on-site Ric's Lounge and Grill.
Suites are furnished with one king bed and a sofabed and also include a walk-in shower, an in-mirror TV in the bathroom and a patio with deck furnishings.
Free parking is available on site and pets under 15lbs are permitted in select ground floor rooms for an additional fee of $20 per night. There is a limit of one pet per room.
The on-site Ric's Lounge and Grill serves breakfast, lunch, dinner and offers room service. There is also an on-site coffee shop, Hip Drip Coffeehouse.
Other on-site amenities include an indoor pool, a hot tub, a fitness centre, a convention facility, guest fax/copy service, same-day dry cleaning, a full-service spa, a hair salon, a full-service marina (fishing charters) and lakefront patio.
The Chahko-Mika Mall is 5 minutes away on foot, while downtown shops, art galleries and restaurants are within a 10-minute walk. The Lake Side Park is 13 mintues away on foot, while the Granite Pointe Golf Club is a 9-minute drive away. Kokanee Provincial Park is a 20-minute drive away. The West Kootenay Regional Airport (YCG) is about 35 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on March 22, 2013: Pets under 15lbs are permitted in select ground floor rooms for an additional fee of $20 per night (limited to one pet per room).
The Good
Many guests seemed to thoroughly enjoy their stay at this property among the reviews used for this analysis.
The staff were frequently complimented for their friendly and accommodating service. One reviewer said that the staff do whatever it takes to make your stay pleasant, while another guest thought that the staff really make the difference at this hotel.
Many guests thought that the views of the water and marina from their rooms were a highlight of this property. Several reviewers described their rooms as clean and well appointed, while a few guests also mentioned their rooms were spacious. A few reviewers noted that their beds were comfortable.
Several reviewers described enjoyable meals at the on-site restaurant.
Several guests appreciated the waterfront location and found downtown attractions and restaurants within walking distance.
The Bad
There were very few concerns or complaints found for this property among the reviews sourced for this analysis. However, a couple of guests did not like that their rooms were configured with clothes dressers in the closets.
more Sources
TripAdvisor.ca ranked this hotel #4 out of 8 properties in Nelson, with an average score of 4 out of 5, from 102 reviews.
Booking.com gave this property an average score of 8.4 out of 10, based on 24 guest reviews.
The author called the hotel on March 22, 2013 to verify some information.
Guest Reviews
Ranked by Guests
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