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Coast Bastion Inn

8.9 | Very Good | #3 out of 16 hotels in Nanaimo

Highly praised Nanaimo hotel near ferry with harbour views, free Wi-Fi, restaurant & lounge

  • Free amenities: Wi-Fi, local calls
  • Rooms were clean, comfortable and well appointed
  • Location ideal to the ferry, harbour, shopping and restaurants
  • Staff were well liked, courteous and efficient
  • Wi-Fi was rated excellent
  • Guests enjoyed dining on site
  • Guests loved the beautiful harbour views from their rooms
  • Parking is $9 plus tax per night
  • Parking was a little inconvenient according to a few guests
Free Wi-Fi
Editor's Review
Updated Jul 8, 2017
This hotel is located a 5-minute walk to the ferry terminal in the old quarter downtown district, across from the Nanaimo Harbour, and a 2-minute walk from the seawall walkway with its boutique shops and restaurants. 

The smoke-free hotel offers 179 rooms on 15 floors with elevator access. 

All rooms include free Wi-Fi, free local calls, a  47" LCD TV with cable, a coffeemaker with Starbucks coffee, a desk, an iron and ironing board, a safe, a Juliet balcony with doors that open, a hair dryer, climate control and a partial or full harbour view. 

Some rooms include a private bedroom, a wet bar, bathrobes and a double jacuzzi with an ocean view.

Rooms are furnished with 2 double beds, 1 queen bed or 1 king bed.

Parking is shared with the city of Nanaimo and is available in a partially underground parkade which connects to the hotel via an elevator, for $9 plus tax per day. Clearance is 6'7".

Pets are welcome (2) for $20 per pet, per night. 

Restaurant on site: Minnoz Restaurant & Lounge serves breakfast, lunch, and dinner daily. 24-hour room service is available.

Hotel amenities include Pure Spa and Oxygen Bar, Studio 31 Salon, a fitness centre, a business centre, dry cleaning, laundry services, concierge, bike storage, free newspapers and meeting rooms. 

What's nearby? The harbourfront seawall, a 4.4-km oceanfront walkway, is across the street. Shops, cafes, restaurants, artisans, and outdoor adventure sales can be found along this pedestrian path. Swy-a-lana Lagoon and the surrounding park can also be reached from the seawall (or by car) and is less than 1 km from the hotel or a 10-minute walk. The lagoon is the only man-made tidal lagoon in Canada and the parkland is a popular area for festivals and a weekly farmer’s market during the summer months. Woodgrove Centre, Nanaimo’s largest shopping mall, is about a 19-minute drive down Highway 1.

Getting around: BC Ferries’ Departure Bay Terminal is about 3 km or a 6-minute drive from the hotel. The Nanaimo Airport can be reached in at least 16 minutes by car. (All travel times: Google Maps)

Confirmed by hotel July 7, 2017:  parking fees, laundry services available through housekeeping
The Good
Guests really enjoyed this hotel.

Many travellers enjoyed their rooms. They described them as clean, stylish, modern, spacious, up-to-date, lovely and bright, with beautiful harbour views and comfortable beds. Many enjoyed the hotel's jacuzzi room with harbour views right from the jacuzzi.   

The location of the hotel was a significant highlight for many guests. They enjoyed the hotel’s proximity to the seawall walkway, the old quarter district with its shops and restaurants, mall shopping, tourist spots, and the Vancouver Island Conference Centre

Travellers often found the staff to be very welcoming and friendly and to provide quality service. One guest reported, "The staff at the hotel were excellent. The offered great suggestions of things to do and places to visit in the area."

Guests also liked: having a covered parkade with ample parking, big thick towels, good fitness equipment and weight selection, and east-facing rooms with sweeping views of the harbour.
The Bad
Negative feedback seemed like nitpicks for the most part.

Recent room complaints found were: a squeaky bed, an imperfectly cleaned bathroom, and no mini-fridge in the room.

Noise was mentioned on occasion from: the street, the elevator, the heater, sounds in the hall and neighbouring room.

Some found the parking set up a little awkward. It was not in the building, and although there is access to the lobby from the parkade, it was a little difficult to find the elevator for some. (The hotel recommends guests check in first.) Occasionally a guest found the spots a little tight.

Other comments found: no pool at the hotel and day spa was completely booked.
Show Sources
Sources ranked this hotel #1 out of 19 hotels, with an average guest rating of 4.5 out of 5, based on 755 reviews. ranked this hotel 4.4 out of 5, based on 304 reviews. 97% would recommend the hotel. ranked this hotel 8.8 out of 10, based on 434 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.9 / out of 10
"Very Good"
Ranked by Guests
3 / out of 16
hotels in Nanaimo

The average guest rating for Coast Bastion Inn is 8.9 out of 10 based on 2591 reviews from past guests. This average guest rating ranks Coast Bastion Inn at #3 out of 16 hotels in Nanaimo.

Map Marker Coast Bastion Inn
11 Bastion Street, Nanaimo, BC