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Highly praised south Kelowna lakefront hotel with great dining, indoor pool & kitchen suites
Pros
- Free parking and free Wi-Fi
- Many guests described their rooms as clean and spacious
- The staff were frequently described as friendly and accommodating
- Many guests found the location to be convenient for exploring the waterfront area on foot
- Many reviewers praised the views of the mountains and lake from their rooms
- The restaurant received a lot of praise from guests
- Many guests wanted to return for another stay
Cons
- A few guests were disturbed in their rooms by noise from neighbouring rooms
- A couple of guests missed having tea/coffee making equipment in the rooms
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Mar 13, 2015
Overview
This property is promoted as a waterfront boutique hotel and is located in south Kelowna overlooking Okanagan Lake (9 minutes from downtown Kelowna). This hotel is among other waterfront hotels and resorts in an otherwise residential area. This property is ideal for guests who are looking to spend time on Okanagan Lake. The nearest beach is a 4-minute walk away and the hotel has an on-site marina (boat rentals, Seadoo rentals, and water-skiing lessons available).
This hotel is 100% smoke free and pet-free and offers 53 guest rooms and suites. Rooms include a claw-foot tub, a private balcony or patio, floor-to-ceiling windows, a flat-screen TV with pay-per-view movies, individual climate control, free Wi-Fi, an iron and ironing board, free newspapers, and bathrobes. Rooms are furnished with either a king or queen bed. Suites at this property also include a jacuzzi tub, a fireplace, and a kitchen (fridge, microwave, toaster, and dishwasher). Suites are furnished with either 1 king or 2 queen beds.
The on-site Eldorado Restaurant and Bar serves breakfast, lunch, and dinner, and features a boardwalk patio.
Free parking is available on site. Other on-site amenities include a marina, liquor store, an indoor pool, a hot tub, meeting space with audio-visual rentals, an ATM, safe deposit boxes, a gift shop, and dry cleaning services (extra fees apply).
The Rotary Beach Park is a 5-minute walk away and features designated swimming areas, change rooms, playgrounds, and picnic areas. Access to the Mission Creek Greenway trail system (hiking and biking) is about a 4-minute walk from this property. Downtown Kelowna is a 9-minute drive away and features dining, nightlife, and the Lake City Casino (table games, poker, and live entertainment). The Rollingdale Winery in West Kelowna is about a 14-minute drive away, while Crystal Mountain Ski Resort (also in west Kelowna) is 38 minutes away.
The Kelowna International Airport (YLW) and the Okanagan Golf Course are both 27 minutes away by car. (All driving and walking time estimates: Google Maps)
Front desk agent confirmed that parking and Wi-Fi are included in the resort fee charged of $7.50 per day. Call date March 13, 2015
The Good
Many guests really enjoyed their stays at this hotel and gave the hotel a perfect score in the reviews that were read in preparation for this report.
Guests typically described their rooms as clean, well maintained, and spacious. A couple of reviewers mentioned that their bathrooms were spacious, while a couple of other guests also found their beds to be comfortable. Guests were often quite enthusiastic about the rooms describing them as top notch and amazing. Some guests mentioned that the Arms sections has smaller and less luxurious rooms, but they are well maintained and clean.
Many reviewers praised the views of the lake and mountains from their guest rooms. One guest described a very large balcony from her room which overlooked the lake.
The staff were frequently complimented for their friendly, helpful, accommodating, and efficient service. One guest described the service at this hotel as exceptional.
Many guests found this location convenient for exploring the waterfront on foot and for accessing the beach.
Several on-site amenities were mentioned by guests as value-added features including the marina (boat rentals), bar, and liquor store.
The restaurant received rave reviews from so many reviewers in the reviews posted recently and read for this report. Guests said the setting of the restaurant was elegant and the meals prepared were delicious, from Sunday Brunch to romantic dinners. Those who commented on the hotel's room service said it was also very good.
The Bad
There were very few negative comments in the reviews read recently for this hotel in preparation for this report.
A few reviewers were disturbed in their rooms by noise from the halls and neighbouring rooms.
A couple of guests complained that their rooms were not equipped with a coffee or tea maker.
Sources
Expedia.ca gave this hotel an average score of 3.5 out of 5.0, with 84% of 19 guests recommending the property.TripAdvisor.ca ranked this hotel #5 out of 35 hotels in Kelowna, based on 64 reviews.
Hotels.com gave this property an average score of 4.2 out of 5.0, from 78 guest reviews.
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Guest Reviews
Ranked by Guests
# 500 Cook Road, Kelowna, BC