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Cove Lakeside Resort

8.9 | Very Good | #5 out of 38 hotels in Kelowna
MAP

Lakeside resort near West Kelowna with kitchen suites, outdoor pool, waterslide & marina 

Pros
  • Free amenities: Wi-Fi, parking
  • Rooms were well maintained and well equipped with lots of natural light
  • Location was just off the highway and an easy drive to groceries, restaurants and wineries
  • Staff were polite and very helpful
  • Guests enjoyed the outdoor pools and waterslide
  • Wi-Fi was rated excellent
Cons
  • Some found rooms that needed better cleaning
  • Several guests complained about poor food or service at the restaurant
  • A few guests complained of uncomfortable beds
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Sep 1, 2017
Overview
Hotel’s location: This resort hotel borders Okanagan Lake, a 14-minute drive from the West Kelowna district and 20 minutes by car to downtown Kelowna.

The hotel offers 120 smoke-free rooms on 4 floors with elevator access.

All rooms include free Wi-Fi, a flat screen TV with cable, a Keurig coffeemaker, a hair dryer, and air conditioning.

Some rooms include a sofabed, 1, 2 or 3 separate bedrooms, 2 or 3 TVs, a DVD player, a living room, an electric fireplace, a full kitchen, a wine refrigerator, a dining table or breakfast bar, an iron and ironing board, 2 or 3 bathrooms, a washer and dryer, a private balcony and lake views.

Rooms are furnished with 2 twin beds, 1 queen or 1 king bed.

Free parking, both outdoor and underground (clearance of 6’3”) is available on site.

Pets are welcome for $20 per room, per night.

Restaurant on site: Bonfire Grill serves breakfast, lunch and dinner each day with a seasonal outdoor patio. Room service is from 7:30 am to 9 pm. Seasonal poolside service is also available from 10 am to 9:30 pm.

Off-site restaurants:
Boston Pizza and Dairy Queen are a 6-minute drive. Quails’ Gate is a 9-minute drive.

Hotel amenities include 2 seasonal outdoor pools, a waterslide, 2 hot tubs (indoor and outdoor), a sun deck, a fitness centre, a spa, an 18-seat movie theatre, a private beach, a private marina with moorage, tennis courts, basketball court, paddle boarding, jet skiing a putting green, 3 fire pits, BBQ grills, bike rentals ($15/hr or $25/2hr), and meeting rooms.

What's nearby? Save-on-Foods and BC Liquor Stores are a 6-minute drive. Mission Hill Family Estate Winery is a 10-minute drive. Capri Centre and the Orchard Park Shopping Centre are both within a 27-minute drive. Shannon Lake Golf Club is a 13-minute drive away.

Getting around: The bus stop is a 20-minute walk. The Okanagan Hwy is a 3-minute drive. Kelowna International Airport (YLW) is a 41-minute drive. (All travel times: Google Maps)

Confirmed by hotel on Aug 31, 2017: no business centre but the front desk will do some printing for guests, bike rental costs

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The Good
This hotel was well liked for its peaceful location on the lake, the outdoor pool and waterslide and views of the lake from spacious balconies.

Rooms were quiet, well equipped and spacious with comfy beds and lots of natural light.

Guests liked the location. It had a relaxing atmosphere, was right on the lake with a private beach and dock, and an easy drive to restaurants and wine tours in Okanagan wine country.

Staff were polite and very helpful.

Guests found the pool area clean and well cared for and the waterslide a lot of fun.

Spa offered a relaxation massage with friendly staff.

Guests also liked: great balconies with picturesque views of the lake and mountains, ensuite bathroom for each bedroom (in some units), wine refrigerators, a nice boardwalk along the lake and a dog beach.

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The Bad
There was some negative feedback online.

Recent room complaints were: room needs a refresh and a good scrubbing, saggy mattress, queen bed seemed like a double bed, blinds were dusty, dirty windows, old and stained sofa, housekeeping lacked attention to detail, poor water pressure for the toilet, bathrobes pilled and old, and a mountain view really provided a view of the parking lot.

Noise disturbance was mentioned from: the waterslide and guests in neighbouring room, but this was very rare.

Guests offered mixed reviews of the dining on site. Although some really enjoyed their meals, some complained of very slow service or disappointing meals.

Other comments found were: beach is rocky (not good for kids), spa had no showers, theatre room seemed misrepresented, restaurant understaffed, not much to do in the cooler months, fitness room is small with limited equipment, outdoor hot tub lukewarm, not clean and not covered, resort overpriced and a little far from Kelowna.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.9 out of 10 from 315 reviews.

TripAdvisor.ca guest reviews ranked the hotel #1 out of 5 West Kelowna hotels with an average rating of 4.5 out of 5 from 1107 reviews.

Expedia.ca guest reviews rated the hotel 4.4 out of 5 from 457 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.9 / out of 10
"Very Good"
Ranked by Guests
#
5 / out of 38
hotels in Kelowna

The average guest rating for Cove Lakeside Resort is 8.9 out of 10 based on 2135 reviews from past guests. This average guest rating ranks Cove Lakeside Resort at #5 out of 38 hotels in Kelowna.

2135
Location
  • Westbank
Map Marker Cove Lakeside Resort
4205 Gellatly Road, Kelowna, BC