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Coast Capri Hotel Kelowna

8.1 | Very Good | #17 out of 38 hotels in Kelowna
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Popular Kelowna hotel with heated outdoor pool, restaurant and free hot breakfast

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking, local calls
  • Rooms were clean with comfortable beds
  • Location was handy to the highway, shopping and downtown
  • Staff were very friendly, efficient and helpful
  • Guests enjoyed the free breakfast and restaurant meals
  • Guests enjoyed the pool and pool-side dining
  • Wi-Fi was rated very good
Cons
  • Some guests said their rooms were dated
  • Noise from the pool area or neighbouring rooms mentioned on occasion
  • A few guests found their room small
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Sep 23, 2017
Overview
About the hotel: This hotel is located on Hwy 97 next to the Capri Centre Mall and a 7-minute drive east of downtown Kelowna. Its convenient location provides easy access to both East and West Kelowna and many area destinations.

The hotel has 185 smoke-free rooms on 6 floors with elevator access.

All rooms include free Wi-Fi, free local calls, a 32" flat screen TV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, iPod docks, a work desk, an iron and ironing board, a hair dryer, a balcony/patio door that opens and climate control. 

Some rooms include a sofabed, a separate bedroom, 2 TVs, an ergonomic work chair, a safe, bathrobes, a walk-out  balcony, a Juliette balcony and views of the outdoor pool or mountains.

Rooms are furnished with 2 double beds, 1 or 2 queen beds or 1 king bed.

A free breakfast buffet is offered with many room rates and includes both hot and cold choices.

Free parking is available on site for cars and buses.  

Pets are welcome for $20 per night, per room.

Restaurants on site:
Vintner's Grill serves breakfast, lunch, and dinner and offers an enclosed patio, and live entertainment on Friday and Saturday evenings. 
Coffeecopia Gourmet Coffee Bar offers 'grab and go' pastry, fruit, salads and sandwiches.
Room service hours are 8 am to 11 pm or midnight.

Hotel amenities include a year-round heated outdoor pool and hot tub, a fitness centre, a day spa, a 24-hour business centre, a liquor store, dry cleaning, safe deposit boxes, luggage storage and meeting rooms.

What's nearby?  The downtown area features the Okanagan Lake boardwalk, City Park beach, restaurants and nightlife a 7-minute drive away. West Kelowna, which features marinas and wineries, is a 13-minute drive from the hotel. Crystal Mountain Ski Resort in West Kelowna is 33 minutes away by car. 

Getting around: The Kelowna International Airport (YLW) is a 15-minute drive. (All travel times: Google Maps)

Confirmed by hotel Sept 22, 2017: pet fees, room service hours
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The Good
Guests typically enjoyed their stay.

Rooms were clean with comfortable beds and fluffy towels.

Guests liked the location. It was central with easy highway access making it convenient to downtown, restaurants, shops and area attractions.

Staff were very friendly, efficient and helpful.

The free breakfast buffet was well liked for having good variety. Guests enjoyed good French Toast, sausages, bacon, potatoes, fresh waffles, cherries in season and an energy green juice (along with other juice choices).

Guests liked the pool. It was very clean, welcoming, large and refreshing and also shut down at 10 pm to allow for quiet time.

Guests also liked: great food and drinks poolside, inexpensive kid’s meals, Jazz entertainment, balconies for relaxing with tea, Starbucks coffee in the room, and a pleasantly quiet restaurant.
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The Bad
There was some negative feedback online.

Recent room complaints were: room was small with only one chair and a small TV, bathroom was in need of an upgrade, room was dated, bed seemed small for 2 persons, bathroom needs more hooks, and poor view from room.

Noise transferred from: an AC unit, traffic on the highway (if window was open), kids in the pool area, guests in neighbouring rooms, footsteps in the room above, and a dog barking in a room nearby.

Other comments found were: slow service at the restaurant.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.4 out of 10 from 385 reviews.

TripAdvisor.ca guest reviews ranked the hotel #6 out of 34 Kelowna hotels with an average rating of 4 out of 5 from 765 reviews.

Expedia.ca guest reviews rated the hotel 4.1 out of 5 from 605 reviews.

Guest Reviews
Rated by Guests
8.1 / out of 10
"Very Good"
Ranked by Guests
#
17 / out of 38
hotels in Kelowna

The average guest rating for Coast Capri Hotel Kelowna is 8.1 out of 10 based on 2098 reviews from past guests. This average guest rating ranks Coast Capri Hotel Kelowna at #17 out of 38 hotels in Kelowna.

2098
Map Marker Coast Capri Hotel Kelowna
1171 Harvey Avenue, Kelowna, BC