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Editor's Pick
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Pet-friendly downtown Courtenay hotel with indoor pool, restaurant, bar & live entertainment
Pros
- Free amenities: Wi-Fi, parking, local calls
- Guests who had rooms in the newer section of the hotel found them clean, comfortable and well-appointed
- Location was well liked for being near to beaches, boating, restaurants, Comox and Mt Washington
- Wi-Fi scores averaged to good in the surveys
- Staff were well liked--friendly and accommodating
Cons
- Rooms in the 2-storey building required climbing stairs
- Many guests complained of noise disturbances from a variety of sources both within and outside the hotel
- Several guests complained of dated rooms in certain wings of the property
- Several guests complained of no mini-fridge in their room
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Jul 12, 2017
Overview
About the hotel: This lively hotel is located in downtown Courtenay, and is well suited to guests looking for dining and entertainment. It offers a variety of on-site entertainment and dining options with a sports pub that becomes a club with live entertainment on the weekends, a lounge with pool tables and an on-site brewery offering craft beers.
The smoke-free hotel has 139 rooms in 3 buildings. The 4-storey and 3-storey building have elevator access, and the 2-storey building has no elevator.
more The smoke-free hotel has 139 rooms in 3 buildings. The 4-storey and 3-storey building have elevator access, and the 2-storey building has no elevator.
All rooms include free Wi-Fi, free local calls, a 37" flat screen cable TV, a coffeemaker, a desk with ergonomic chair, dataports, an iron and ironing board, a hair dryer and climate control.
Some rooms include a sofabed, a separate bedroom, 2 TVs, a living room, a mini-fridge, a microwave, a mini-kitchen (mini-fridge, microwave, sink), bathrobes, 2 bathrooms, a 2-person hot tub, a balcony and mountain views.
Rooms are furnished with 1 or 2 queen beds or 1 king bed.
Free outdoor and underground parking with a clearance of 6'6" is available on site.
Pets are welcome (2 dogs under 80 lbs) for $15, per pet, per night.
Restaurants on site:
Westerley Restaurant is open for breakfast, lunch and dinner.
Chalk Lounge offers pool tables/darts and is open for dinner.
Flying Canoe Pub is open for lunch and dinner and offers live entertainment, sports viewing, DJs and Karaoke.
24-hour room service is available.
Hotel amenities include an indoor pool, a hot tub, a sauna, a fitness centre, a games room, a business centre, ski and bike storage, a guest laundry, dry cleaning, ice/vending machines, a 24-hour front desk, free newspapers and meeting rooms.
Hotel amenities include an indoor pool, a hot tub, a sauna, a fitness centre, a games room, a business centre, ski and bike storage, a guest laundry, dry cleaning, ice/vending machines, a 24-hour front desk, free newspapers and meeting rooms.
There is a liquor store on site.
What's nearby? This hotel is about an 8-minute drive from the Inland Island Highway. Mount Washington Alpine Resort is a 30-minute drive. Strathcona Park is 50 minutes by car. Comox Valley Airport is at least a 14-minute drive. (All travel times: Google Maps)
Confirmed by hotel July 12, 2017: pet fees, parking clearance
The Good
Guests typically enjoyed their stay.
Rooms were clean, comfortable, and well-appointed with comfortable beds, especially those in the newer section of the hotel.
more Rooms were clean, comfortable, and well-appointed with comfortable beds, especially those in the newer section of the hotel.
Guests liked the location. One recent guest wrote, "Walking distance to the local mall, grocery stores, and pub with great food right out front. Woodlands Gardens and Miracle Beach 19km up the road." Another said it was close to restaurants, Comox and Mt. Washington.
Staff were well liked, friendly and professional.
Several guests enjoyed the buffet breakfast and other meals (homemade chowder, pizza) on site, and others mentioned the inviting fireplace in the lobby, with comfortable sofas for relaxing.
Several guests felt the hotel provided good value and many were pleased that the hotel offered them $7 vouchers for spending on meals.
The Bad
Guests who were more critical of their stay focused on noise disturbances, and on the condition of the older section of the hotel.
Noise disturbance was an issue for some from: AC units, ice and vending machines, the sound of water running, doors slamming, hallway chatter, pub patrons on the patio and outside traffic.
more Noise disturbance was an issue for some from: AC units, ice and vending machines, the sound of water running, doors slamming, hallway chatter, pub patrons on the patio and outside traffic.
Also, certain rooms proved to be too noisy for several guests: rooms that overlooked the river to the southeast of the property faced a bridge with busy traffic all night long. Guests explained that the bridge was made of steel grating and loud whining sounds were amplified toward the hotel, which made it difficult to rest. The room over the underground parking drive-thru, also proved to be noisy with cars passing through until 2 am and 3 am at times, and another guest complained of noise from being across from the "machinery room for the elevator" which produced a continuous sound.
Some reviewers judged certain wings of the hotel to be dated and worn and more than one reviewer said the pool was small, dark and hidden in the basement. One guest conveyed the sentiment of several guests well, "We were surprised to get a dated room in the old hotel wing, which had a sunken balcony with no view at all. The room was dark, but generally clean. The bed was comfy. The hidden swimming pool and sauna were a bit depressing."
Occasionally guests complained of not enough parking or not having a mini-fridge in their rooms.
Sources
TripAdvisor.ca ranked this hotel #4 out of 10 hotels and rated it 4 out of 5, based on 435 guest reviews.Booking.com rated this hotel 8.1 out of 10, based on 115 guest reviews.
Expedia.ca rated this hotel 3.9 out of 5, based on 104 guest reviews. 92% of guests recommended this hotel.
This hotel is an Editor's Pick for...
Guest Reviews
Ranked by Guests
# 1590 Cliffe Avenue, Courtenay, BC