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Located on Hwy 43, multiple on-site dining options, fitness centre, clean rooms
Pros
- Free Wi-Fi and free parking
- The staff were frequently complimented for their friendly service
- A few guests described their rooms as clean
- A few reviewers found their beds to be comfortable
- A couple of guests described enjoyable meals at the on-site restaurants
Cons
- Many guests described the hotel and their rooms as dated and in need of upgrades
- Several reviewers indicated that they were not likely to return to this hotel
- A couple of guests thought that the room rates were expensive
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Jan 25, 2013
Overview
This hotel is situated on Highway 43 and is about a 5-minute drive from shopping and a movie theatre. With multiple on-site dining options and recreational facilities, this property is well-suited for guests who prefer to access amenities on site.
more Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a TV, a coffeemaker, a mini-fridge, a hair dryer and individual climate control. Select rooms also include a sofabed. Rooms are furnished with one queen bed, two queen beds or one king bed. Select rooms furnished with a king bed also include an iron and ironing board and a balcony.
Free parking is available on site and pets are permitted, in smoking rooms only, at no additional charge.
This hotel has multiple on-site dining options, including the Country Cafe (breakfast, lunch and dinner), Riverside Dining Room, Dancing Bull Saloon and Loggers Lounge. Each guest is provided a $5 voucher that is redeemable at any of the on-site restaurants. Room service is also available.
Other on-site amenities include a fitness centre, a hot tub, a sauna, guest copy and fax services, meeting rooms, free coffee in the lobby, coin-operated laundry facilities and a news stand.
The Whitecourt Health Centre is 4 minutes away by car, while the industrial business area is a 6-minute drive away. Graham Acres Golf Course is 10 minutes away by car, while the Carson-Pegasus Provincial Park is a 26-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on January 25, 2013: Pets are permitted in smoking rooms only at no additional charge. Rooms are equipped with a mini-fridge.
The Good
The staff were frequently complimented, among the reviews used for this analysis. Many guests described the front desk agents as friendly, welcoming and efficient.
A few guests described their rooms as clean and their beds as comfortable.
A couple of reviewers described enjoyable meals at the on-site restaurant and a couple of other guests appreciated that this property was pet-friendly.
The Bad
Many guests seemed disappointed with their stay at this property and several reviewers indicated that they were not likely to return to this hotel, among the reviews sourced for this analysis.
Reviewers were most unhappy with the dated and run down appearance of their rooms. Guests described dated bathroom fixtures and worn bedding. A few reviewers said that the hotel in general was lacking up-keep and maintenance. A couple of guests complained that the shower heads were positioned too low.
A couple of reviewers thought that the room rates were too expensive given the quality of the rooms and the lack of on-site amenities (such as a pool or continental breakfast).
Sources
Expedia.ca gave this hotel an average score of 3.5 out of 5, with 75% of 4 guests recommending the property.TripAdvisor.ca ranked this hotel #8 out of 10 properties in Whitecourt, with an average score of 2 out of 5, from 13 reviews.
Hotels.com gave this property an average score of 2.9 out of 5, based on 15 guest reviews.
The author called the hotel on January 25, 2013 to verify some information.
Guest Reviews
Ranked by Guests
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