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Medicine Hat Lodge Trademark Collection by Wyndham |
7.8 | Good | #7 out of 13 hotels in Medicine Hat
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Casino hotel with an on-site spa, multiple on-site restaurants and water park
Pros
- Free Wi-Fi, breakfast and parking
- Many guests described their rooms as clean
- Many reviewers enjoyed the on-site water park and some guests described it as family friendly
- The staff were frequently complimented for their professional service
- Several reviewers found the location convenient for accessing the highway
- Many guests described enjoyable meals at the on-site restaurants
Cons
- A few guests thought that their rooms were in need of upgrades
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated May 11, 2013
Overview
This hotel is situated near the Medicine Hat Mall and is a 2-minute drive from the Trans-Canada Highway. Offering on-site dining, recreation and entertainment, this property is well suited for guests who prefer a resort experience.
All 222 rooms include free Wi-Fi, a TV, a mini-fridge and individual climate control. Suites also include a microwave, a conference phone and hard-wired Internet and some have a jetted tub. Some rooms have views of the pool.
Free parking is available on site and pets are permitted in rooms on the first and second floors for an additional fee of $10 per night.
A free continental breakfast is served daily and an option to upgrade to a free hot breakfast is available to guests for an additional fee of $2.99. Breakfast is served from 6:30 am to 10:30 am on weekdays and from 7 am to 11 am on weekends.
There are multiple on-site dining options at this property. The Jungle Cafe serves breakfast, lunch and dinner, while the M Grill Steakhouse serves dinner only. The Elements Entertainment Lounge is open for drinks, light meals and appetizers daily from 10 am to 2 am. The Fountain View Lounge serves cocktails and alcoholic beverages. This hotel also has an on-site wine and liquor store.
The casino offers slots, table games, poker and live entertainment.
On-site recreational amenities include a water park (two waterslides, a hot tub, a kids pool, a lane pool and a sauna) and a fitness centre. Other on-site amenities include a spa, a hair salon, a gift shop, a business centre, guest laundry facilities, dry cleaning services and postal services.
The Connaught Golf Club is an 8-minute drive away, while the downtown area, which features nightlife venues, cafes, the Medicine Hat Museum and Art Gallery and shopping, is about 10 minutes away by car. The Medicine Hat Airport (YXH) is a 13-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on May 9, 2013: Pets are permitted in rooms on the first and second floor. A free continental breakfast is served (with a $2.99 option to upgrade to a hot breakfast) from 6:30 am to 10:30 am on weekdays and from 7 am to 11 am on weekends.
The Good
Many guests described enjoyable experiences at this hotel, among the reviews used for this analysis. Despite the on-site casino, several reviewers found this property to be family friendly. Many guests said that their children enjoyed the on-site water park (which includes waterslides), while a few reviewers mentioned that the hotel hosted movies with free popcorn in the lobby.
more The staff were frequently complimented for their friendly and responsive service. One guest mentioned that the staff were quick to handle rowdy guests in the pool area.
Many guests described their rooms as clean, while several reviewers found the beds comfortable. A couple of reviewers found their rooms quiet.
Reviewers frequently praised the food and service at the on-site restaurants, with a couple of guests specifically complimenting the food at the buffet restaurant. A few guests appreciated the number of services available at this casino hotel, including the on-site liquor store, gift shop and spa.
Several guests found the location convenient for accessing the highway, shopping and restaurants.
The Bad
There were several concerns found among the reviews sourced for this editorial, but many of these concerns seemed to result from isolated incidents. However, a few guests did agree that their rooms and the hotel in general were in need of upgrades and renovations. These guests mentioned an elevator that was out of order, burned out light bulbs in a guest room, worn furniture, noisy vents and dirty/stained carpeting throughout the property.
more Sources
Expedia.ca gave this hotel an average score of 4 out of 5, with 91% of 159 guests recommending the property.TripAdvisor.com ranked this hotel #3 out of 18 hotels in Medicine Hat, with an average score of 3.5 out of 5, from 175 reviews.
The author called the hotel on May 9, 2013 to verify some information.
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Guest Reviews
Ranked by Guests
# Location
1051 Ross Glen Drive SE, Medicine Hat, AB