Sandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge LodgeSandman Signature Lethbridge Lodge
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Downtown Lethbridge hotel with outdoor pool and restaurant but mixed guest opinion
Pros
- Free Wi-Fi, breakfast, parking and airport shuttle
- The common areas of the hotel were described by several reviewers as beautiful and clean
- The indoor garden and pool were sources of praise from several guests
- The customer service was excellent and the staff were friendly, according to several reviewers
- Several guests liked the hotel's proximity to attractions and thought it was easy to find
- According to some guests, the beds were comfortable
Cons
- Several guests were disappointed with the room cleanliness and had concerns about the standard of housekeeping
- Several guests had noise complaints
- The on-site restaurant did not have good food or good service, according to some guests
- Some guests felt the room rates were too high for the accommodation provided
Freebies
Free Wi-Fi
Free Breakfast
Free Shuttle
Free Parking
Editor's Review
Updated Dec 10, 2014
Overview
This property features a tropical garden courtyard, an outdoor pool, a hot tub, an on-site restaurant and a fitness centre in downtown Lethbridge and may appeal to guests looking for a budget accommodation in the downtown district.
more This hotel is 100% smoke-free and each room comes with a desk and chair, a coffeemaker, a hair dryer, cable TV, pay-per-view movies, an iron and ironing board and a clock radio. Microwaves are available upon request. Suites feature a sofabed and a separate sitting area. Free Wi-Fi, free local calls and complimentary newspaper come with all rooms.
Free breakfast is offered and on-site parking is also free. Pets are permitted to stay at this hotel for a fee of $15 per night. A complimentary airport shuttle is provided to guests (requires reservation, both ways)
Hotel amenities include a tropical courtyard garden, an outdoor pool, a hot tub, a fitness centre, meeting space, a convention centre and a business centre. On-site dining is available at Botanica Restaurant (family style restaurant), Cotton Blossom Lounge and Anton's (Sunday brunch only).
New West Theatre is a 4-minute drive south or a 13-minute walk. University of Lethbridge is 7-minutes away by car (south) and Southern Alberta Art Gallery is an 8-minute walk (south) or a 2-minute drive from the property. Park Place Shopping Centre is a 12-minute walk (south) or a 4-minute drive. The Lethbridge Airport (YQL) is 10-minutes south by car from the property. (All walking and driving estimates: Google Maps)
Confirmed with a front desk agent March 7, 2013: airport shuttle, free Wi-Fi, 100% smoke-free and microwave availability.
The Good
Among the reviews sourced for this analysis, the negative reviews outweighed the positive reviews. However, guests complimented the general state of the hotel, the atrium, the staff, the location and the beds.
more Many guests were impressed with the common areas of the hotel, specifically the lobby and front desk area. They described it as clean and beautiful. However, there are mixed reviews about the aesthetic of the hotel (see below).
The atrium and pool were sources of praise from many guests. They described the pool as excellent and the atrium garden as beautiful.
Several guests spoke favourably about the staff and described them as welcoming and the service as excellent.
The location was convenient to attractions and several guests thought it was easy to find.
The beds, according to some guests, were comfortable.
The Bad
As mentioned above, the negative feedback outweighed the positive feedback for this hotel and guests were generally unhappy with their stay. Guests complained about the room cleanliness, the decor, had noise complaints, did not enjoy the on-site restaurants and felt the hotel offered a poor value for price paid.
more Several guest had concerns about room cleanliness and claimed that garbage was leftover from previous guests, the rooms were dirty and the carpets were stained.
Although the majority of comments regarding the appearance of the hotel were positive, several guests felt the room decor was severely dated and the furnishings required updating. They thought the rooms looked tired.
Several guests were disturbed by noise from the guests in the atrium and noisy air conditioning units.
Some reviewers felt the on-site restaurant had bad quality food and poor service.
Some guests felt the hotel was not a good value, in part because of the dated decor, old furnishings and age of of the building.
Sources
TripAdvisor.com ranked this hotel #13 out of 17 hotels in Lethbridge based on 162 reviews.Expedia.ca rated this hotel 3.2 out of 5 based on 173 reviews.
Booking.com rated this property 7.7 out of 10 based on 85 reviews.
The author called the hotel on March 7, 2013 to confirm some information.
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Guest Reviews
Ranked by Guests
# 320 Scenic Drive, Lethbridge, AB