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Editor's Pick
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South Lethbridge hotel with restaurant, indoor pool, waterslides, kiddie pool & wave pool
Pros
- Free Wi-Fi, free parking
- Numerous guests praised the hotel's friendly and professional staff
- The hotel's rooms were found to be clean and updated
- Several lodgers were pleased with the hotel's proximity to highway access and downtown
Cons
- A few guests complained of noise transfer and dim lighting
- The hotel should have included a free breakfast according to a few guests
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Nov 2, 2014
Overview
Located along Highway 5 and about a 9-minute drive from Lethbridge's city centre, the Holiday Inn Lethbridge is geared towards car travellers who prefer a hotel with an indoor waterpark, on-site dining and easy highway access.
more Each of the hotel's smoke-free guest rooms comes equipped with air conditioning, free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge, a hair dryer and an iron and ironing board. Rooms with a sitting area and sofabed and a jetted tub are also available, as are wheelchair-accessible rooms.
On-site amenities include an indoor waterpark (with two waterslides, a wave pool and a kiddies pool), a hot tub, a fitness centre (open 5am-10pm), six meeting rooms, a 24-hour business centre, guest laundry, free parking and on-site dining at Mr. Mikes Steakhouse, which is open for breakfast, lunch and dinner daily. Pets are permitted for $10 per pet, per day.
Park Place Shopping Centre is about a 10-minute drive away, while the University of Lethbridge is 15 minutes away by car. Nikka Yuko Japanese Garden is roughly a 3-minute drive from the hotel and Lethbridge County Airport (YQL) is an 8-minute drive away. (All travel time estimates: Google Maps)
All property details verified by a front desk agent, May 19, 2014
All property details verified by a front desk agent, May 19, 2014
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.
Numerous reviewers praised the hotel's staff, finding them accommodating, friendly and efficient. One patron noted, "Right from the moment we arrived at the front desk until we checked out, we had nothing but friendly, professional service".
Many lodgers were pleased with their accommodations at the hotel. They described their rooms as clean, updated, quiet and spacious, with good water pressure and comfortable beds and linens. A few travellers had complaints about their lodgings, however (see below).
The hotel's location was convenient for several guests. They described it as easy to find and close to restaurants, the airport, shopping, downtown Lethbridge and highway access.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's rooms and value.
Although many lodgers were pleased with their clean and updated rooms, a few guests had complaints about their accommodations. They reported noise in rooms facing the pool area, noisy air conditioning and noise transfer from guests in the hallways, as well as dim lighting and the smell of chlorine in some rooms.
A few guests were disappointed with the hotel's value. They found the rates to be overpriced and also felt a free breakfast should have been included in the price.
Sources
TripAdvisor.com guest reviews ranked the hotel #5 of 19 Lethbridge hotels with an average rating of 3.5 out of 5 from 93 reviews.
Booking.com guest reviews rated the hotel 8.5 out of 10 from 16 reviews.
The author corresponded with the hotel on May 19, 2014 to verify some information.
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Guest Reviews
Ranked by Guests
# 2375 Mayor Magrath Drive South, Lethbridge, AB