6.0 | Fair | #20 out of 20 hotels in Jasper

2-min. drive from Jasper Tramway, great staff, mixed room reviews

  • Free Wi-Fi, free parking
  • Many guests were pleased with the level of customer service they received
  • Several reviewers enjoyed the hotel's secluded locale
  • The hotel's rooms were found to be clean and comfortable by some lodgers
  • Some guests found the hotel too far from downtown Jasper without a car
  • Stuffy rooms and noise from other guests were reported by some lodgers
Free Wi-Fi
Free Parking
Editor's Review
Updated Mar 20, 2014
Located about an 8-minute drive from the nearest Trans-Canada Highway on-ramp and a 2-minute drive from Jasper Tramway, HI-Jasper is geared towards travellers who require hostel accommodations with free wired Internet and easy access to the highway and public transit.

This smoke-free hostel offers private rooms, a female-only dorm and a co-ed dorm. In-room amenities include free Wi-Fi and a shared or private bathroom. The hostel is not wheelchair accessible. It does not permit pets.

Hotel amenities include a common kitchen, BBQ facilities, computer stations, a TV room, guest laundry, a library, luggage/bicycle storage and free parking. 

Jasper's city centre is about a 14-minute drive from the hotel, while Jasper Yellowhead Museum & Archives can be found 13 minutes away by car. Parks West Mall is roughly a 1-hour drive away in the town of Hinton and Hinton/Jasper-Hinton Airport (YJP) is a 1-hour and 10-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, not wheelchair accessible. (Call Date: March 5, 2014)

The Good
The majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's staff, location and rooms.

The hotel's staff were the source of many compliments by reviewers, who found them friendly, knowledgeable and helpful with suggestions. One patron remarked, "The staff is superbly helpful and welcoming. :) It is worth mentioning that I forgot my camera charger and I realized this when I was in Edmonton already. They were so kind to send it over, understanding the urgency, and didn't even charge me for it".

Several guests were pleased with the hotel's location. They described it as beautiful and secluded, as well as close to Jasper's city centre, horseback riding, hiking and white water rafting. A few lodgers had complaints about the hotel's location, however (see below).

Some travellers were satisfied with the hotel's rooms. They found them to be clean and spacious with good Wi-Fi and comfortable beds. Some lodgers were disappointed with their accommodations, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the hotel's location and rooms.

Although several reviewers enjoyed the hotel's secluded locale, some guests were disappointed with the hotel's location. They described it as difficult to find and too far from downtown Jasper for those without a vehicle.

While some guests were pleased with their clean and comfortable lodgings, some patrons criticized their accommodations. They reported stuffy rooms, a lack of power outlets and noise disturbances from other guests.
Show Sources
Booking.com guest reviews rated the hotel 6.6 out of 10 from 74 reviews.

TripAdvisor.com guest reviews ranked the hotel #12 of 15 specialty lodging in Jasper with an average rating of 3 out of 5 from 57 reviews.

The author called the hotel on March 5, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
6.0 / out of 10
Ranked by Guests
20 / out of 20
hotels in Jasper

The average guest rating for HI-Jasper is 6.0 out of 10 based on 159 reviews from past guests. This average guest rating ranks HI-Jasper at #20 out of 20 hotels in Jasper.

  • Jasper National Park (2.1 km)
  • Maligne Lake (9.1 km)
  • Athabasca Falls (25.6 km)
Map Marker HI-Jasper
1 Skytram Road, Jasper, AB