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Grande Prairie hotel with some renovated rooms, free airport shuttle and free hot breakfast
- Free amenities: Wi-Fi, hot breakfast, parking, bottled water
- Some reviewers found the rooms clean and comfortable
- Guests typically liked the staff and found them courteous
- Location was convenient to shopping and the airport
- Some guests enjoyed meals on site
- Many said the hotel was older and needed updates
- Guests comments were mixed about the free breakfast
- Some guests complained of smelling smoke on a non-smoking floor
- Some guests found the older rooms to have poor sound insulation and poor water pressure
Updated Jun 19, 2017
About the hotel: This older hotel, in the Richmond Industrial Park area, is a 4-minute drive from the city centre and offers some refurbished business class rooms (with queen beds) on the 8th and 9th floors. A free airport shuttle service, to and from Grande Prairie Airport (YQU), along with a free hot breakfast at the hotel's restaurant adds value for guests.more
The hotel has 102 smoking and non-smoking rooms on 10 floors with elevator access.
All rooms include free Wi-Fi, free bottled water, a flat screen TV with on-demand movies, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board, a hair dryer and air conditioning.
Some rooms include a sofabed, a separate bedroom, a kitchenette (fridge, microwave, oven, sink) a dining table, and bathrobes.
Rooms are furnished with 2 double beds or 1 or 2 queen beds.
Free parking is available on site for cars and trucks with winter plug-ins.
Pets are welcome for $25 per night up to $50 per stay.
Free airport shuttle service is provided via a local cab company both to and from the airport.
A free hot breakfast is served daily from 6 am to 11 am.
Restaurant on site: Major's Homestyle, serves breakfast, lunch and dinner. Tractor Jacks pub offers games and live entertainment and daily food and drink specials. Pre-order and pick-up service is available, but no room service.
Hotel amenities include a fitness centre, a business centre dry cleaning and laundry service, ice machines and meeting rooms.
Big box shopping and restaurants are located within a 3-minute drive or a 5 to 10-minute walk. The Grande Prairie Regional College and Centre 2000 Tourism and Trade Centre are a 4-minute drive. Downtown Grande Prairie, which features the Crystal Centre (sports arena and concert venue), restaurants and bars, is also 4 minutes away by car. The Prairie Mall is a 7-minute drive. (All travel times: Google Maps)
Confirmed by hotel January 21, 2016: all rooms have flat screen TVs with on-demand movies, pet fees, kitchenette appliances-- has small oven but no stove top
Reviews were somewhat mixed but some guests enjoyed their stays at this hotel. Although it is older, the hotel is renovating and updating its facility under new ownership and claims to have one-third of the rooms done (at Sept 2015).
Guests who stayed in renovated rooms, plus other guests who have stayed frequently over the years for work, found the hotel to provide a clean and comfortable room. One reviewer mentioned that even-numbered rooms on the higher floors had the best view and stayed cooler. (Guests can control the air conditioning in the rooms but not the central heat which can be too hot for some.) A few guests found the beds very comfortable.
Guests liked the location for being close to the airport and for accessing shopping right across the road.
The staff were found to be courteous, friendly and accommodating by many guests.
Some guests enjoyed the lounge on site and several mentioned enjoying the free hot breakfast that was made to order and other meals at the restaurant.
There were lots of complaints from guests who found the hotel quite dated.
Recent room complaints were: dry air in room, mattress mediocre, noisy AC unit, centrally-heated room too hot and windows don't open to cool it down, pillows were square and too fat, controls for the new TVs too difficult, poor water pressure in shower, smelled smoke on non-smoking floor, marijuana smoke in hallways, room prices high, walls are paper thin, could hear noisy elevator in room, room was run down and icky and very noisy neighbours.
Guests sometimes complained that they found the food stale, cold and unappetizing at the free buffet breakfast.
Occasionally guests felt the hotel was lacking amenities. These guests missed having a pool or hot tub, said the fitness room was often closed, and the on-site lounge closed too early.
SourcesExpedia.ca gave this hotel an average score of 3.2 out of 5 based upon 134 guest reviews.
TripAdvisor.ca ranked this hotel #14 out of 21 properties in Grande Prairie, with an average score of 3 out of 5 from 63 reviews.
Ranked by Guests#