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Franklin Suite Hotel

8.9 | Very Good | #2 out of 10 hotels in Fort McMurray
MAP

Downtown Fort McMurray hotel with mini-kitchens & free: underground parking, hot breakfast

Pros
  • Free amenities: Wi-Fi, continental breakfast, outdoor/underground parking, local calls, newspapers
  • Rooms were enjoyed for their spaciousness and comfort
  • Location was handy to the highway, McDonald Island park, downtown area, restaurants and shopping
  • Staff were friendly and very accommodating
  • Free breakfast was plentiful with good coffee
  • Wi-Fi was rated excellent
Cons
  • A few guests could hear traffic noise
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Oct 2, 2017
Overview
About the hotel: This hotel offers short and extended stays, just off Hwy 63, an 11-minute walk or drive to the town centre. McDonald Island Park offers walking trails and green space a 6-minute walk away.

The hotel has 75 smoke-free and pet-free rooms on 5 floors with elevator access.

All rooms include free Wi-Fi, free wired Internet, free local calls, 2 flat screen TVs with cable, a coffeemaker, a mini-kitchen (mini-fridge, microwave, toaster oven, sink), a bistro table, a desk with ergonomic chair, a sofabed, a living area, an iron and ironing board, a hair dryer, windows that open and climate control.

Some rooms include a balcony and river view.

Rooms are furnished with 1 or 2 queen beds or 1 king bed.

Parking: Free outdoor and heated underground parking with car plug-ins is available on site.

Airport shuttle service is available currently for $36.75.

A free hot breakfast
is served daily from 4:30 am to 9:30 am.

There is no restaurant on site, but guests will find Chez Max and Boston Pizza within a 4-minute walk and The Keg is an 8-minute walk.

Hotel amenities include a 24-hour fitness centre, a 24-hour business centre, a guest laundry, a 24-hour front desk, ATM, safety deposit box, ice/vending machines, free newspapers, and meeting room.

What’s nearby? MacKenzie Industrial Park and the Oil Sands Discovery Centre are an 18-minute drive. Heritage Park historical village is 13 minutes by car. Peter Pond Mall and Borealis Park are an 11-minute drive.

Getting around: Fort McMurray International Airport (YMM) is a 25-minute drive. (All travel times: Google Maps)

Confirmed by hotel Oct 1, 2017: safety deposit at front desk, airport shuttle cost

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The Good
This was a pleasant hotel with a homey feel.

Rooms were clean and spacious with comfortable beds.

Location was quiet and handy to the highway, restaurants, shopping and the downtown area. Many enjoyed being near to the McDonald Island sport facility and trails along the Clearwater River.

Staff were friendly and very accommodating.

Guests were pleased with the large free breakfast and highlighted great coffee and muffins.

Guests found good value at this hotel.

Guests also liked: the balcony and views of the river from the room.

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The Bad
There was some negative feedback.

Recent room complaints found: room was dusty, tiny pillows, bed was soft in the middle, mini-kitchen lacked utensils/bottle openers, and difficulties opening/closing bathroom door.

Noise transferred from: traffic and a mini-fridge.

Other comments found were: elevators creaked and rattled, staff have limited English skills, no emergency lighting during a power outage, and damage deposit refund takes 7 days to be returned to the credit card.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.8 out of 10 from 95 reviews.

TripAdvisor.ca guest reviews ranked the hotel #3 out of 18 Fort McMurray hotels with an average rating of 4.5 out of 5 from 158 reviews.

Expedia.ca guest reviews rated the hotel 4.4 out of 5 from 162 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.9 / out of 10
"Very Good"
Ranked by Guests
#
2 / out of 10
hotels in Fort McMurray

The average guest rating for Franklin Suite Hotel is 8.9 out of 10 based on 488 reviews from past guests. This average guest rating ranks Franklin Suite Hotel at #2 out of 10 hotels in Fort McMurray.

488
Map Marker Franklin Suite Hotel
10300 Franklin Avenue, Fort McMurray, AB