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The Westin Edmonton

7.9 | Good | #42 out of 52 hotels in Edmonton
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Well-liked downtown Edmonton hotel with indoor pool, day spa, restaurant and lounge 

Pros
  • Free amenities: Wi-Fi in public areas, pet stays, newspapers
  • Rooms were clean and well appointed with very comfy beds
  • Location was handy to downtown restaurants, shopping, Rogers Place, Churchill Square, public transit and the River Valley Park
  • Staff were personable, accommodating and friendly
  • Guests really enjoyed the dining and buffet breakfasts on site
  • Wi-Fi was rated as good
Cons
  • Wi-Fi costs $9.95 or $12.95 per day
  • Self-parking is $33 and valet parking is $43 per night
  • Some found the meal or room prices expensive
  • Some said the hotel was a little dated
  • Some found underground parking limited
Editor's Review
Updated Dec 22, 2017
Overview
About the hotel: This luxury hotel is connected by pedway to Shaw Conference Centre in downtown Edmonton, a 3-minute walk.

The 20-storey hotel has 416 smoke-free rooms with elevator access.

All rooms include Wi-Fi and wired Internet for $9.95 or $12.95 per day, a flat screen TV with cable and in-room movies/video games, a coffeemaker with Starbucks coffee, a mini-bar, a desk with ergonomic chair, a safe, an iron and ironing board, a hair dryer, and climate control. (Microwaves are available upon request.)

Some rooms include a sofabed, a separate bedroom, 2 TVs, a living room, a dining table for 8, bathrobes, a Bose Sound System and views of the city or river. Accessible rooms are available.

Executive rooms offer free Wi-Fi, free local and North American calls, free bottled water, 20% food and beverage discount for lunch or dinner and a $25 food and beverage daily credit.

Rooms are furnished with 2 double beds, 2 queen beds or 1 king bed.

Parking: Self-parking is $33 in a heated underground parkade with a clearance of 6’5” or in an overflow outside lot behind the hotel. Valet parking is $43 per night. All parking offers unlimited in-out access.

Pets are welcome (if under 80 lbs) at no extra fee. A dog bed and food and water bowls are provided.

Restaurants on site:

Share Restaurant features table-side service and serves breakfast, lunch and dinner.
The Lounge serves breakfast, lunch and dinner in a casual setting.
Room service is available 24 hours.

Off-site restaurants: Woodwork Restaurant and McLeod Tavern are across the street. Sorrentino’s Downtown is a 1-minute walk.

Hotel amenities include an indoor pool (open 24 hours on weekdays), a sauna, a 24-hour fitness centre, New Balance gear lending, a day spa, a 24-hour business centre, dry cleaning, a 24-hour front desk, a hair salon, a convenience store, an ATM, free newspapers, and meeting rooms.

What’s nearby? Citadel Theatre and Winspear Centre are both a 2-minute walk. The Art Gallery of Alberta is a 6-minute walk and Rogers Place is an 11-minute walk.

City attractions: Fort Edmonton Park is a 23-minute drive. Edmonton Valley Zoo is 24 minutes’ drive. Northern Alberta Jubilee Auditorium and Telus World of Science are a 17-minute drive. West Edmonton Mall is 30 minutes by car.

Getting around: Central Station LRT is a 3-minute walk and the bus stop is right outside the hotel. Highway 216 (Anthony Henday Drive) is a 19-minute drive. Yellowhead Hwy is a 14-minute drive. Edmonton International Airport (YEG) is a 30- to 40-minute drive. (All travel times: Google Maps)

Confirmed by hotel Dec 21, 2017: parkade clearance, free Wi-Fi is offered in the public areas

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The Good
Guests typically enjoyed their stay.

Rooms were clean and well appointed with very comfy beds.

Location was handy to downtown restaurants, shopping, Rogers Place, Churchill Square, public transit and the River Valley Park.

Staff were personable, accommodating and friendly.

Guests really enjoyed meals on site and the weekend breakfast buffet with omelet station.

Guests also liked: heated underground parking.

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The Bad
There was some negative feedback.

Recent room complaints were: lighting was dim especially at night, bathroom is poorly lit for applying makeup or shaving, a dated washroom and lack of convenient plugs and charging points.

Noise transferred from: in-room heater, a concert across the street, neighbouring rooms’ showers/toilets, adjoining rooms, hallways doors closing and the service elevator.

Other comments found were: have to pay for business centre use, parking was limited on busy weekends, hotel is a little dated with worn hallways, restaurant was a bit expensive and room service menu was limited at night.

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Show Sources
Sources
TripAdvisor.ca reviews ranked the hotel #17 out of 91 Edmonton hotels with an average rating of 4 out of 5 from 1313 reviews.

Booking.com guests rated the hotel 8.4 out of 10 from 302 reviews.


Expedia.ca reviews rated the hotel 3.9 out of 5 from 1113 reviews.


Guest Reviews
Rated by Guests
7.9 / out of 10
"Good"
Ranked by Guests
#
42 / out of 52
hotels in Edmonton

The average guest rating for The Westin Edmonton is 7.9 out of 10 based on 2924 reviews from past guests. This average guest rating ranks The Westin Edmonton at #42 out of 52 hotels in Edmonton.

2924
Map Marker The Westin Edmonton
10135 100th Street, Edmonton, AB