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Hyatt Place Edmonton West

9.1 | Excellent | #7 out of 52 hotels in Edmonton
MAP

Highly praised West Edmonton hotel with indoor pool & free: hot breakfast, parking, Wi-Fi 

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking, local calls
  • Rooms were very clean and spacious with comfy beds
  • Location was convenient to West Edmonton Mall and Anthony Henday Drive
  • Staff were super friendly and accommodating
  • Breakfast was delicious and well stocked
  • Wi-Fi was rated excellent
Cons
  • Some found noise disturbances from within the hotel
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Review
Updated Nov 1, 2017
Overview
About the hotel: This 3-star hotel offers a comfortable and good value stay, 6 minutes from West Edmonton Mall and 19 minutes to downtown by car.

The 7-storey hotel has 161 smoke-free rooms with elevator access.

All rooms include free Wi-Fi, free wired Internet, free local calls, a 48” flat screen, Smart HDTV with cable, a coffeemaker, a mini-fridge, a desk with ergonomic chair, a clock radio with MP3 connectivity, a sofabed with sitting area, an iron and ironing board, a hair dryer, and climate control. (Microwaves are available upon request.)

Some rooms include a separate bedroom, a living room, a mini-kitchen (mini-fridge, microwave, sink), a boardroom table and floor-to-ceiling windows. Accessible rooms are available.

Rooms are furnished with 2 queen beds or 1 king bed.

Free parking, with cold weather plug-in, is available on site.

Pets are welcome (2 dogs) for $75 for a 1 to 6 day stay and $175 for stays of 7 to 30 days. Dogs must be under 50 lbs each and together not more than 75 lbs.

A free hot breakfast is available weekdays from 6:30 am to 9:30 am and weekends from 7 am to 10 am.

There is no restaurant on site, but a limited-service bar, 24/7 Gallery, which offers ready-made light meals, snacks, coffee and alcoholic beverages and is open 24 hours. No room service is available.

Off-site restaurants: Homefire Grill is next door, a 2-minute walk. Denny’s, Pizza Hut, Tim Hortons and Cora are all within an 8-minute walk.

Hotel amenities include an indoor pool, a hot tub, a 24-hour fitness centre, a 24-hour business centre, dry cleaning, a guest laundry, 24/7 Gallery Market (sandwiches, salads, baked goods, beverages), safety deposit boxes, and meeting rooms.

What’s nearby? Smart Centres shopping mall and Walmart are a 9-minute walk away.

City attractions:
Rogers Place is a 17-minute drive. University of Alberta is a 13-minute drive. Telus World of Science is a 9-minute drive. Northern Alberta Jubilee Auditorium (performing arts) is a 16-minute drive. Fort Edmonton Park is 12 minutes’ drive. Edmonton Valley Zoo is 15 minutes by car.

Getting around: Highway 216 (Anthony Henday Drive) is a 4-minute drive. Yellowhead Hwy is a 7-minute drive. Edmonton International Airport (YEG) is a 25- to 35-minute drive. (All travel times: Google Maps)
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The Good
Guests really liked this modern and good value hotel.

Rooms were very clean and spacious with very comfortable beds and pillows. Guests appreciated having the extra sitting area with sofabed in each room.

Location was convenient to West Edmonton Mall and Anthony Henday Drive.

Staff were super friendly and accommodating.

The free breakfast was delicious and well stocked with lots of seating.

Guests also liked: lobby alcoves with TVs, a bar and lots of places to sit and relax, lots of free parking, easy to connect to Wi-Fi.

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The Bad
There was some negative feedback.

Recent room complaints were: frosted glass bathroom door gave a sense of a lack of privacy, uncomfortable king bed, no safe or microwave, no instructions to connect smart phone to the TV to watch a movie, and not a lot of water pressure.

Noise transferred from: guests in the hallway, the in-room shower, doors slamming shut in hallway, barn-door style bathroom door, and a noisy fan unit for the building on the 2nd floor.

Staff disappointed guests at times: no call back to help with smart TV movie as promised and girl at front desk was somewhat rude.

Other comments found were: no views from room and lots of one-way streets near the hotel made it hard to access.

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Show Sources
Sources
Booking.com guests rated the hotel 9 out of 10 from 622 reviews.

TripAdvisor.ca reviews ranked the hotel #12 out of 93 Edmonton hotels with an average rating of 4.5 out of 5 from 258 reviews.

Expedia.ca reviews rated the hotel 4.5 out of 5 from 258 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
9.1 / out of 10
"Excellent"
Ranked by Guests
#
7 / out of 52
hotels in Edmonton

The average guest rating for Hyatt Place Edmonton West is 9.1 out of 10 based on 1131 reviews from past guests. This average guest rating ranks Hyatt Place Edmonton West at #7 out of 52 hotels in Edmonton.

1131
Map Marker Hyatt Place Edmonton West
18004 100 Avenue Nw, Edmonton, AB