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Holiday Inn Hotel & Suites West Edmonton

8.3 | Very Good | #23 out of 50 hotels in Edmonton
MAP

Well-liked west Edmonton hotel with indoor pool, restaurant, mini-kitchens and jetted tubs

Pros
  • Free amenities: Wi-Fi, wired Internet, parking, newspapers, kids under 11 eat free
  • Rooms were clean, spacious and quiet with comfortable beds
  • Location was convenient to West Edmonton Mall, restaurants, shops and Anthony Henday Drive
  • Staff were friendly, helpful and responsive to requests
  • Some guests enjoyed meals on site
  • Wi-Fi was rated very good
Cons
  • Some found the gym equipment a little old
  • Some wished for more freebies-snacks and breakfast
Freebies
Free Wi-Fi
Free Parking
Free Internet
Editor's Review
Updated Nov 4, 2017
Overview
About the hotel: This hotel offers a comfortable room and bed, 10 minutes to West Edmonton Mall and 20 minutes to downtown by car.

The 5-storey hotel has 112 smoke-free rooms with elevator access.

All rooms include free Wi-Fi, free wired Internet, a 42” flat screen HDTV with cable and movie channels, a coffeemaker, a mini-fridge, a desk with ergonomic chair, an iron and ironing board, a hair dryer, windows that open and climate control.

Some rooms include
a sofabed, a sitting area, a mini-kitchen (mini-fridge, microwave, sink), bathrobes and a jetted tub. Accessible rooms are available.

Rooms are furnished with 2 queen beds or 1 king bed.

Free parking
is available on site.

Pets are welcome
for $10 per pet, per night.

Restaurant on site:
Ricky’s All Day Grill serves breakfast, lunch, and dinner. Kids under 11 years eat free. The hotel offers a cocktail lounge. Room service is available from 6:30 am to 10 pm.

Off-site restaurants:
Tim Hortons and Anna’s Cucina are both a 4-minute walk and a number of restaurants are within a 4-minute drive.

Hotel amenities include
an indoor pool, a hot tub, a fitness centre, a 24-hour business centre, dry cleaning, a guest laundry, a convenience mart, 24-hour front desk, safety deposit boxes, ATM, baggage hold, free newspapers and meeting rooms.

What’s nearby
? Mayfield Common Shopping Centre and restaurants (Joey, Sushi Garden, Olive Garden and Red Lobster) are a 4-minute drive.

City attractions: Telus World of Science is a 5-minute drive. University of Alberta is an 11 minutes' drive. Fort Edmonton Park is 13 minutes’ drive. Northern Alberta Jubilee Auditorium (performing arts) is a 14-minute drive. Rogers Place and Edmonton Valley Zoo are both a 15-minute drive. Shaw Conference Centre is 16 minutes’ away by car.

Getting around: Highway 216 (Anthony Henday Drive) is a 6-minute drive. Yellowhead Hwy is a 4-minute drive. Edmonton International Airport (YEG) is a 30- to 40-minute drive. (All travel times: Google Maps)

Confirmed by hotel Nov 3, 2017: pet fees

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The Good
Guests typically enjoyed their stay.

Rooms were clean, spacious and quiet with very comfortable beds.

Location was convenient to West Edmonton Mall, restaurants, shopping and Anthony Henday Drive.

Staff were friendly, helpful and responsive to requests.

Some guests enjoyed meals on site.

Guests also liked: Telus Optic TV, pool was clean and relaxing, and gluten-free options on the menu.


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The Bad
There was some negative feedback.

Recent room complaints were: bright lights shone into room, room a little too warm, pillows too flat and seemed old and room was a bit aged.

Noise transferred from: trucks outside, highway traffic, kids coming and going from the pool, dog barking and AC units.

Other comments found were: no free snacks, slow service and fried foods at Ricky’s, lounge should be open later, outdated equipment in gym, pool was small and hot tub had too much chlorine.




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Show Sources
Sources
TripAdvisor.ca reviews ranked the hotel #30 out of 93 Edmonton hotels with an average rating of 4 out of 5 from 216 reviews.

Expedia.ca
reviews rated the hotel 4.1 out of 5 from 397 reviews.

Booking.com guests rated the hotel 8.5 out of 10 from 159 reviews.


Guest Reviews
Rated by Guests
8.3 / out of 10
"Very Good"
Ranked by Guests
#
23 / out of 50
hotels in Edmonton

The average guest rating for Holiday Inn Hotel & Suites West Edmonton is 8.3 out of 10 based on 1554 reviews from past guests. This average guest rating ranks Holiday Inn Hotel & Suites West Edmonton at #23 out of 50 hotels in Edmonton.

1554
Map Marker Holiday Inn Hotel & Suites West Edmonton
11330 170th Street, Edmonton, AB