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Holiday Inn Express & Suites - West Edmonton-Mall Area

9.2 | Excellent | #4 out of 52 hotels in Edmonton
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Highly praised West Edmonton hotel with indoor pool and free: hot breakfast and parking 

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking, local calls
  • Rooms were clean, quiet and nicely decorated with comfy beds
  • Location was an easy walk to restaurants and shopping, and an easy drive to West Edmonton Mall
  • Staff were excellent- greeting guests warmly, accommodating and helpful
  • Many said they would return
  • Wi-Fi was rated excellent
Cons
  • Some guests had difficulty finding the entrance
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Nov 1, 2017
Overview
About the hotel: This hotel offers a very comfortable stay a 7-minute drive from West Edmonton Mall and 20 minutes by car to the city centre.

The 4-storey hotel has 137 smoke-free and pet-free rooms with elevator access.

All rooms include free Wi-Fi, free local calls, a 48” flat screen HDTV with cable, a Keurig coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, a safe, an iron and ironing board, a hair dryer, windows that open and climate control.

Some rooms include a sofabed, a chaise lounge chair, and a jetted tub. Accessible rooms are available.

Rooms are furnished with 2 queen beds or 1 king bed.

Free outdoor and underground parking (clearance of 7’) is available on site.

A free coffee station is available in the lobby.

A free hot breakfast buffet is available from 6:30 am to 9:30 am.

There is no restaurant on site, but guests will find Homefire Grill, Aqua Bistro Bar, Tim Hortons, Wendy’s, and Subway all within a 4- to 9-minute walk.

Hotel amenities include an indoor pool, a hot tub, a 24-hour fitness centre, a 24-hour business centre, dry cleaning, a guest laundry, a games room, luggage storage, ATM, ice/vending machines, and meeting rooms.

What’s nearby? Walmart is right behind the hotel, a 3-minute walk.

City attractions: Telus World of Science is an 11-minute drive. Fort Edmonton Park is 12 minutes’ drive. University of Alberta is a 15-minute drive. Edmonton Valley Zoo is 16 minutes by car. Northern Alberta Jubilee Auditorium (performing arts) is an 18-minute drive and Rogers Place is a 20-minute drive.

Getting around: Highway 216 (Anthony Henday Drive) is a 3-minute drive. Edmonton International Airport (YEG) is 25-35 minutes’ drive. (All travel times: Google Maps)

Confirmed by hotel Oct 28, 2017: all rooms have a safe, no safety deposit at front desk

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The Good
Guests enjoyed their stay leaving high scores in the reviews.

Rooms were clean, quiet and beautifully decorated with comfortable beds and pillow menu.

Location was convenient to West Edmonton Mall, Walmart, restaurants, Anthony Henday Drive (Highway 216) and airport.

Staff were excellent- greeting guests warmly, accommodating and helpful.

Breakfast was well stocked and filling with good variety and friendly attendants.

Many guests planned to return.

Guests also liked: secure and heated underground parking, very clean pool and hot tub, a large gym with a good selection of equipment, and a fun games room.

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The Bad
There was a little negative feedback.

Recent room complaints were: outdoor lights shine into the room, and hard to figure out and change channels.

Noise transferred from: trucks from Walmart, and kids in the hallways.

Other comments found were: you need to connect to Wi-Fi each time you start using your devices, outdoor parking can be limited, a bit of difficulty finding the entrance and awkward access to the underground parking entrance.


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Show Sources
Sources
Booking.com guests rated the hotel 9.3 out of 10 from 95 reviews.

TripAdvisor.ca reviews ranked the hotel #11 out of 93 Edmonton hotels with an average rating of 4.5 out of 5 from 95 reviews.

Expedia.ca reviews rated the hotel 4.6 out of 5 from 90 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
9.2 / out of 10
"Excellent"
Ranked by Guests
#
4 / out of 52
hotels in Edmonton

The average guest rating for Holiday Inn Express & Suites - West Edmonton-Mall Area is 9.2 out of 10 based on 126 reviews from past guests. This average guest rating ranks Holiday Inn Express & Suites - West Edmonton-Mall Area at #4 out of 52 hotels in Edmonton.

126
Map Marker Holiday Inn Express & Suites - West Edmonton-Mall Area
18520 100 Ave NW, Edmonton, AB