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Hilton Garden Inn West Edmonton

8.7 | Very Good | #20 out of 52 hotels in Edmonton
MAP

Highly praised West Edmonton hotel with indoor pool and popular restaurant & bar

Pros
  • Free amenities: Wi-Fi, parking, newspapers
  • Rooms were very clean, quiet and spacious with comfy beds
  • Location was convenient to West Edmonton Mall, restaurants, shops and Anthony Henday Drive
  • Staff were welcoming, attentive and friendly
  • The restaurant was well enjoyed with reasonable prices
  • Wi-Fi was rated excellent
Cons
  • Some guests wished for more cable or movie channels
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Nov 2, 2017
Overview
About the hotel: This well-managed hotel offers a very comfortable stay, 10 minutes from West Edmonton Mall and 24 minutes to downtown by car.

The 6-storey hotel has 160 smoke-free and pet-free rooms with elevator access.

All rooms include free Wi-Fi, a 43” flat screen HDTV with cable, a Keurig coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, a clock radio with MP3 connectivity, an iron and ironing board, a hair dryer, and climate control.

Some rooms include a sofabed, a separate bedroom, a living room, a mini-kitchen (mini-fridge, microwave, sink), a double-sided fireplace, 1.5 bathrooms and a jetted tub. Accessible rooms are available.

Rooms are furnished with 2 queen beds or 1 king bed.

Free parking is available on site with cold weather plug-ins. Electric car charging is offered.

Restaurant on site: Garden Grill & Bar serves breakfast, lunch and dinner. The Backyard Lounge & Patio offers outdoor dining in the summer. Room service is from 5 pm to 10 pm.

Off-site restaurants:
Denny’s is across the street and Olive Garden, Red Lobster and Joey Mayfield are all within a 15-minute walk.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, a business centre, dry cleaning, a guest laundry, 24-hour Pavillion Pantry Market, safety deposit boxes, ATM, luggage hold, foreign currency exchange, free newspapers and meeting rooms.

What’s nearby? Big box shopping is across the street and Mayfield Common shopping mall is a 13-minute walk.

City attractions:
Rogers Place is a 23-minute drive. University of Alberta is a 15-minute drive. Telus World of Science is a 10-minute drive. Northern Alberta Jubilee Auditorium (performing arts) is a 16-minute drive. Fort Edmonton Park is 12 minutes’ drive. Edmonton Valley Zoo is 16 minutes by car.

Getting around:
Highway 216 (Anthony Henday Drive) is a 4-minute drive. Yellowhead Hwy is a 7-minute drive. Edmonton International Airport (YEG) is a 25- to 35-minute drive. (All travel times: Google Maps)
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The Good
This hotel offered a satisfying and pleasing experience, time and again making it a guest favourite.

Rooms were very clean, quiet, elegant and spacious with comfortable beds.

Location was convenient to West Edmonton Mall, restaurants, shopping and Anthony Henday Drive.

Staff were welcoming, attentive and friendly.

Guests found delicious and well-priced meals on site.

Guests also liked: real mugs in room for coffee, email check-in reminder where guest can choose their room, cookies at front desk, passes with discounts to WEM waterpark and a safe parking lot.

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The Bad
There was some negative feedback.

Recent room complaints were: bed could have been softer, room could have been larger, carpet made the room look dated, bathroom door did not lock and not enough movie channels.

Noise transferred from: a noisy fan or exhaust unit for the building.

Other comments found were: price of drinks too high at $10 and price of buffet too high.

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Show Sources
Sources
Booking.com guests rated the hotel 8.9 out of 10 from 225 reviews.

TripAdvisor.ca reviews ranked the hotel 7 out of 93 Edmonton hotels with an average rating of 4.5 out of 5 from 901 reviews.

Expedia.ca
reviews rated the hotel 4.3 out of 5 from 736 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.7 / out of 10
"Very Good"
Ranked by Guests
#
20 / out of 52
hotels in Edmonton

The average guest rating for Hilton Garden Inn West Edmonton is 8.7 out of 10 based on 2190 reviews from past guests. This average guest rating ranks Hilton Garden Inn West Edmonton at #20 out of 52 hotels in Edmonton.

2190
Map Marker Hilton Garden Inn West Edmonton
17610 Stony Plain Road, Edmonton, AB