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Courtyard Edmonton West

9.1 | Excellent | #5 out of 50 hotels in Edmonton
MAP

Highly praised west Edmonton hotel with great staff, indoor pool and well-liked restaurant

Pros
  • Free amenities: Wi-Fi, wired Internet, parking, newspapers
  • Rooms were very clean, quiet and with comfy beds and lots of space
  • Location was convenient to West Edmonton Mall, restaurants, shops and Anthony Henday Drive
  • Staff were excellent and provided first-class service
  • The restaurant offered good food at reasonable cost
  • Guests enjoyed the manager’s reception on Wednesday nights
  • Wi-Fi was rated excellent
Cons
  • Some guests found the pool small
Freebies
Free Wi-Fi
Free Parking
Free Internet
Editor's Review
Updated Nov 2, 2017
Overview
About the hotel: This well-loved hotel offers a very comfortable stay, 10 minutes from West Edmonton Mall and 24 minutes to downtown by car.

The 5-storey hotel has 136 smoke-free and pet-free rooms with elevator access.

All rooms include free Wi-Fi, free wired Internet, a 32” flat screen HDTV with cable, a coffeemaker, a mini-fridge, a desk with ergonomic chair, iPod docking, an iron and ironing board, a hair dryer, and climate control. (A microwave is available on request in standard rooms.)

Some rooms include a sofabed, a separate bedroom, 2 TVs, a living room and a microwave. Accessible rooms are available.

Rooms are furnished with 2 queen beds or 1 king bed.

Free parking
is available on site.

A manager’s reception offers guests a chance to socialize with other guests.

Restaurant on site:
Aqua Bistro Bar serves breakfast, lunch and dinner. Starbucks is also on site. Room service is from 5 pm to 11 pm.

Off-site restaurants: Homefire Grill is a 4-minute walk. Conyac’s Bar & Grill is an 8-minute walk. The Keg is a 5-minute drive or 23-minute walk.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, a business centre, dry cleaning, a guest laundry, a 24-hour convenience mart, safety deposit boxes, ATM, vending machines, free newspapers and meeting rooms.

What’s nearby? Walmart Supercentre, Smart Centres shopping centre and its fast food eateries (Tim Hortons, Extreme Pita, Subway, Wendy’s, Taco Del Mar) are all a 5-minute walk.

City attractions: Fort Edmonton Park is 12 minutes’ drive. Telus World of Science is a 13-minute drive. University of Alberta is a 17-minute drive. Edmonton Valley Zoo is 18 minutes by car. Northern Alberta Jubilee Auditorium (performing arts) is a 20-minute drive. Rogers Place is a 21-minute drive. Shaw Conference Centre is 24 minutes’ drive.

Getting around:
Highway 216 (Anthony Henday Drive) is a 3-minute drive. Yellowhead Hwy is a 6-minute drive. Edmonton International Airport (YEG) is a 25- to 35-minute drive. (All travel times: Google Maps)

Confirmed by hotel Nov 2, 2017: although standard rooms do not come with a microwave, guests can request one at the time of booking

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The Good
This hotel was very well liked. It offered great customer service, good dining and a very clean room.

Rooms were very clean, and large with comfortable beds.

Location was convenient to West Edmonton Mall, restaurants, shopping and Anthony Henday Drive.

Staff were very welcoming, friendly, quick and efficient.

Guests liked the restaurant. It was convenient and good value with good food.

Many found good value at this hotel.

Guests also liked: a nice-and-hot hot tub, $5 drinks and appies in the lounge, great lobby lounge area, and manager’s drinks and appetizer hour.

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The Bad
There was some negative feedback.

Recent room complaints were: no free bottled water, sheets could have been softer, uncomfortable pillows and bed could use more blankets.

Noise transferred from: the street traffic.

Other comments found were: breakfast did not open until 7 am, pool is tiny, parking lot is small, open-concept restaurant and lounge did not feel as comfortable or private, stairwells were dusty, fitness room was small and lacking in equipment and prices were higher on long weekend.

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Show Sources
Sources
Booking.com guests rated the hotel 9.2 out of 10 from 99 reviews.

TripAdvisor.ca reviews ranked the hotel #2 out of 93 Edmonton hotels with an average rating of 4.5 out of 5 from 738 reviews.

Expedia.ca reviews rated the hotel 4.6 out of 5 from 571 reviews.
This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
9.1 / out of 10
"Excellent"
Ranked by Guests
#
5 / out of 50
hotels in Edmonton

The average guest rating for Courtyard Edmonton West is 9.1 out of 10 based on 1787 reviews from past guests. This average guest rating ranks Courtyard Edmonton West at #5 out of 50 hotels in Edmonton.

1787
Map Marker Courtyard Edmonton West
10011 184th Street NW, Edmonton, AB