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Well-equipped rooms and friendly staff, but concerns with elevator and appliances
Pros
- Free Wi-Fi, free parking
- Most guests were pleased with their modern and well-equipped rooms
- Several lodgers praised the staff for their friendly service
- The hotel's location was described as serene and close to Canmore's downtown
Cons
- The hotel's elevator was reported as being slow and broken by some reviewers
- Some guests had complaints about broken amenities
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Dec 14, 2012
Overview
Located about 2 km from Canmore's city centre and just west of the Trans-Canada Highway, the Solara Resort & Spa is suited for travellers on business or vacation who prefer a resort-style hotel with extended amenities such as a spa, wedding facilities, and a movie theatre.
This hotel has 193 air-conditioned suites, each offering cable TV, a balcony, a full kitchen, a washer and dryer, an iPod dock, a CD player, a DVD player, a game console, bathrobes for each guest, a fireplace, a hair dryer, and an iron and ironing board. One bedroom suites offer a king bed and a sofabed, while two-bedroom suites include a sofabed, one king, and one double bed. Three-bedroom suites are also available.
Hotel amenities include a spa, a sauna, an indoor relaxation pool, a kid's water play area, a hot tub, fitness facilites, a business centre, conference/meeting rooms, and a movie theatre. Parking is free, pets are permitted for an additional $20 per night per pet, and the hotel does not offer wheelchair accessible rooms.
Sobey's grocery store is a 4-minute drive northwest of the hotel, while dining options within walking distance include Indochine Vietnamese Fusion Cuisine (across the street) and Cornerstone Theatre & Restaurant (a 4-minute walk north of the hotel).
The Canmore Caverns are a local natural attraction, and can be found a 4-minute drive northwest of the hotel. The Canmore Nordic Centre is a 12-minute drive west of the Solara Resort 7 Spa, while Banff National Park is about a 8 minutes north by car. Shopping is available in downtown Canmore as well as in Banff at Cascade Plaza (roughly a 20-minute drive). Calgary International Airport (YYC) is a 1 hour and 15-minute drive east. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on December 13, 2012: Free Wi-Fi, free parking, pets are permitted for $20 per night, not wheelchair accessible.
more This hotel has 193 air-conditioned suites, each offering cable TV, a balcony, a full kitchen, a washer and dryer, an iPod dock, a CD player, a DVD player, a game console, bathrobes for each guest, a fireplace, a hair dryer, and an iron and ironing board. One bedroom suites offer a king bed and a sofabed, while two-bedroom suites include a sofabed, one king, and one double bed. Three-bedroom suites are also available.
Hotel amenities include a spa, a sauna, an indoor relaxation pool, a kid's water play area, a hot tub, fitness facilites, a business centre, conference/meeting rooms, and a movie theatre. Parking is free, pets are permitted for an additional $20 per night per pet, and the hotel does not offer wheelchair accessible rooms.
Sobey's grocery store is a 4-minute drive northwest of the hotel, while dining options within walking distance include Indochine Vietnamese Fusion Cuisine (across the street) and Cornerstone Theatre & Restaurant (a 4-minute walk north of the hotel).
The Canmore Caverns are a local natural attraction, and can be found a 4-minute drive northwest of the hotel. The Canmore Nordic Centre is a 12-minute drive west of the Solara Resort 7 Spa, while Banff National Park is about a 8 minutes north by car. Shopping is available in downtown Canmore as well as in Banff at Cascade Plaza (roughly a 20-minute drive). Calgary International Airport (YYC) is a 1 hour and 15-minute drive east. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on December 13, 2012: Free Wi-Fi, free parking, pets are permitted for $20 per night, not wheelchair accessible.
The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's rooms, staff, and location.
Many reviewers described the rooms as beautifully decorated, spacious and functional, with modern decor and furniture. It should be mentioned however, that although many guests were pleased with the cleanliness of their rooms, some reviewers reported their rooms to be dusty, with dirty floors.
The hotel's staff were a source of many compliments by lodgers, who described them as friendly, helpful, and accommodating. One guest remarked, "The staff were also friendly and knowledgeable going above and beyond offering phenomenal service".
Several guests were pleased with the hotel's location. They described it as quiet and serene, with beautiful views, and found it close to Canmore's downtown as well as the Trans-Canada Highway.
The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of common complaints among them, which included the hotel's elevator and broken amenities.
Several guests complained about the hotel's elevator describing slow service, no service at all, and being caught in the elevator with several guests while a maintenance crew was called.
Some reviewers felt the hotel was showing premature wear and tear, considering the age of the property (it was built in 2010). They reported a broken washing machine and broken air conditioning units, as well as stained carpet and broken light fixtures. It was also mentioned by a few that the Wi-Fi did not work for part of their stay.
The pool size was also a disappointment for some guests, who felt the resort should include a larger pool. They described the relaxation pool as "more like a hot tub".
Sources
TripAdvisor.com guest reviews ranked the hotel #7 out of 33 Canmore hotels from 192 reviews.Hotels.com guest reviews rated the hotel 4.5 out of 5 from 75 reviews.
Expedia.com guest reviews rated the hotel 4.3 out of 5 with an 86% recommendation rate from 29 reviews.
Verified with a front desk agent on December 13, 2012: Free Wi-Fi, free parking, pets are permitted for $20 per night, not wheelchair accessible.
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Guest Reviews
Ranked by Guests
# 187 Kananaskis Way, Canmore, AB