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Editor's Pick
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Popular downtown Calgary hotel with indoor pool, restaurants and lounge and free pet stays
Pros
- Free amenities: Wi-Fi, pet stays, newspapers
- Rooms were peaceful, spacious and had great beds
- Prime downtown location, in walking distance of restaurants, shopping, attractions and public transit
- Staff were excellent and well liked by guests
- Guests enjoyed breakfast and other dining on site
- Good value according to several guests
- Wi-Fi was rated very good
Cons
- Self parking is $28 Sun-Thurs and $19 Fri-Sat, per night, plus tax
- Valet parking is $38 Sun-Thurs and $25 Fri-Sat, per night, plus tax
- No hot tub a disappointment for some guests
- Some complained of small bathrooms with a sliding door that did not provide full privacy
Freebies
Free Wi-Fi
Editor's Review
Updated Jun 4, 2017
Overview
This hotel is located a 5-minute walk to the Eau Claire Market and 6 minutes to the Stephen Avenue pedestrian mall. It's also connected to Plus 15, Calgary's pedestrian skywalk.
The smoke-free hotel has 525 rooms over 20 floors with elevator access.
All rooms include free Wi-Fi, a 32" flat-screen TV with cable and pay-per-view movies, a coffeemaker, a desk with ergonomic chair, an iron and ironing board, a hair dryer and climate control.
Some rooms include free bottled water, free local and long distance calls, a chaise lounge chair, a sitting area, a 42" TV, marble floors, a humidifier, a bathroom scale, bathrobes, river or city views and a balcony. Accessible rooms are available.
Rooms are furnished with 2 double beds or 1 king bed.
Self-parking is $28 plus tax Sunday-Thursday, and $19 plus tax Friday and Saturday, per day in the hotel's parkade (clearance of 6').
Valet parking is $38 plus tax Sunday-Thursday, and $25 plus tax on Friday and Saturday, per day.
Limo service is available.
Pets are welcome free of charge.
Premium Wi-Fi is $16.75 per day and is available for free to members.
Restaurants on site:
Essence Restaurant serves breakfast and lunch daily and offers room service until 3 pm.
The Keg Steakhouse & Bar serves lunch and dinner.
Liquid Lounge offers a place to unwind with a cocktail and light dinner weekdays.
Starbucks offers specialty coffees, teas, pastry and sandwiches.
Room service is available 24 hours.
Hotel amenities include an indoor pool, a fitness centre, a running concierge, men's and women's saunas, a 24-hour business centre, dry cleaning, luggage storage, free newspapers and meeting rooms.
What’s nearby? Prince's Island Park offers running, biking or walking in a scenic locale along the Bow River, a 9-minute walk away. The Calgary Tower and the Glenbow Museum can be reached in 14 minutes on foot. The Stampede Corral is just under a 30 minute walk and guests can also utilize the C-Train which is a 7-minute walk away. Calgary International Airport (YYC) is a 17-minute drive without traffic. (All travel times: Google Maps)
Confirmed with the front desk July 5, 2016: no hot tub at the hotel, Wi-Fi and parking charges
The Good
Guests liked this hotel. It was comfortable with pleasant staff in a great location.
more The location was convenient. It was walking distance to downtown attractions, shopping, parks and restaurants, close to business offices, car rental offices and public transit.
The staff were professional, warm and pleasant. Guests were often impressed with the caliber of service they provided. Valets were described as prompt, patient and always smiling.
Guests enjoyed the rooms. They were described as beautiful, fresh smelling and airy, peaceful and clean with great beds. Rooms also had plenty of storage, and were spacious.
Guests enjoyed dining on site. They liked the atmosphere at the bar, had very good breakfasts as well as great tasting and reasonably-priced food at the Keg.
Some guests felt the hotel provided good value.
The Bad
There was a little negative feedback found in recent reviews.
more Recent room complaints: poor view from room, only a half door in shower let water flow out and cold air in, a very small bathroom, bed too soft, room air felt dry, water not hot enough in the shower, very small shower, sliding bathroom door offered less privacy, and no snacks or mini-bar in the room.
Some guests complained of no free breakfast and extra fees adding up.
Some guests missed having a hot tub in the pool area.
Sources
TripAdvisor.com guest reviewers ranked this hotel #14 out of 97 Calgary hotels, based on 419 reviews.
Booking.com guest reviewers rated this hotel 8.5 out of 10, or "very good", based on 20 reviews.
Expedia.ca guest reviewers rated this hotel 4.4 out of 5, or "excellent", based on 78 reviews.
This hotel is an Editor's Pick for...
Guest Reviews
Ranked by Guests
# Location
- Calgary Tower (0.7 km)
- Calgary Telus Convention Centre (0.7 km)
- Calgary Stampede Casino (1.3 km)
- Millennium Park (1.6 km)
- Stampede Park (1.7 km)
- Scotiabank Saddledome (1.8 km)
- Calgary Zoo (2.3 km)
- Heritage Park Historical Village (7.4 km)
- Cross Iron Mills Mall (17.9 km)
- Spruce Meadows (18.4 km)
320 4th Avenue South West, Calgary, AB