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Heritage Inn & Suites - Brooks

8.3 | Very Good | #2 out of 7 hotels in Brooks

Well-liked Brooks hotel with indoor pool, free breakfast, mini-kitchens and jacuzzi suites

  • Free Wi-Fi, free breakfast, free parking
  • The staff and customer service were praised by several guests
  • The included breakfast was a source of many compliments by lodgers
  • Clean, quiet and comfy rooms, according to guests
  • Guests liked the location for its proximity to the Dinosaur Provincial Park and restaurants
  • Several guests were pleased with the indoor pool and hot tub on site
  • A few guests said Wi-Fi was spotty or too slow
  • A couple of guests said their rooms were uncomfortably warm
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated May 8, 2015
Located a 1-minute drive from the Trans-Canada Highway, near to restaurants and 4-minutes from Brooks' city centre, the Heritage Inn & Suites Brooks is popular with road travellers who require a well-located stopover hotel with easy highway access. This hotel is also popular with leisure travellers visiting the Dinosaur Provincial Park, about a 40-minute drive away.

The hotel has 61 air-conditioned guest rooms and suites, all of which have free Wi-Fi, free local calls, cable TV, a coffee/tea maker, a hairdryer and an iron and ironing board. All rooms offer one or two queen beds. Mini-kitchens are also available with a mini-fridge, a microwave, a sink and dishes. Suites may include a separate bedroom and a 2- person jacuzzi tub. Guests can choose between smoking and non-smoking rooms. This hotel has an elevator and one accessible room.

A free continental breakfast is served to all guests from 5 am to 10 am daily, and other nearby dining options are located within a 3-minute walk.

Hotel amenities include free parking, an indoor pool, a hot tub, a business centre, a library, fitness facilities and a meeting room.

Oasis Theatre, the local cinema, is a 4-minute drive south in the downtown district, while Dinosaur Provincial Park is a 40-minute drive northeast. The Brooks and District Museum is about a 4-minute drive southeast and Medicine Hat Airport (YXH) can be found about 1 hour away by car. (All travel time estimates: Google Maps) 

Confirmed with front desk on April 28, 2015: free parking, mini-kitchens, 2-person jacuzzis, elevator and one accessible room on site.
The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's rooms, staff and included breakfast.

Many reviewers praised their accommodations at this hotel. They described their rooms as exceptionally clean with modern decor, a good layout, and comfortable beds and pillows.

The staff were a source of several compliments by reviewers. They were characterized as friendly, courteous, helpful, and attentive. Guests felt the service was excellent and many guests mentioned returning.

The hotel's included breakfast was a highpoint for many lodgers. One guest remarked, "the breakfast was the best I have had in any hotel that didn't have a cook on duty", while others praised the cleanliness of the breakfast area, and were pleased with the selection of hot and cold items available.

Some guests were pleased with the value provided by this hotel as well.
The Bad
While many of the reviews consulted for this analysis were positive, there were some complaints offered up by guests, although there were not many common concerns.

A few guests found the Wi-Fi to be slow and/or spotty.

A few guests objected to pre-packaged microwavable hot items at the free breakfast.

A couple of guests found rooms that were uncomfortably warm.

A couple of guests complained about the business centre having an older computer.
Show Sources
Booking.com guest reviews rated the hotel 8.5 out of 10 from 94 reviews.

TripAdvisor.com guest reviews ranked the hotel #3 out of 10 Brooks hotels from 29 reviews.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
8.3 / out of 10
"Very Good"
Ranked by Guests
2 / out of 7
hotels in Brooks

The average guest rating for Heritage Inn & Suites - Brooks is 8.3 out of 10 based on 266 reviews from past guests. This average guest rating ranks Heritage Inn & Suites - Brooks at #2 out of 7 hotels in Brooks.

  • Dinosaur Provincial Park (34.8 km)
Map Marker Heritage Inn & Suites - Brooks
1239 2 Street West, Brooks, AB