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High Country Inn Banff

7.9 | Good | #19 out of 38 hotels in Banff

Clean and comfortable Banff hotel near downtown with indoor pool, hot tub and mini-kitchens

  • Free amenities: Wi-Fi, underground parking, local calls
  • Rooms were clean and spacious with comfy beds
  • Wi-Fi was rated excellent by online reviewers
  • Location well liked, an easy walk to downtown restaurants but away from the noisy bar scene
  • Staff were friendly and helpful said guests
  • Some guests complained of having to carry luggage up some stairs (beyond the reach of the elevator)
  • Noise was sometimes a concern coming both from within and from outside the hotel
  • Rooms were a bit dated according to guests
  • Air conditioners were loud and inefficient said some guests
Free Wi-Fi
Free Parking
Editor's Review
Updated May 31, 2017
This hotel is located a 6-minute walk from Banff's downtown restaurants and shops and a 4-minute drive from the Trans-Canada Hwy.

The smoke-free and pet-free hotel offers 70 rooms over 3 floors, some with elevator access and some with stair access.

All rooms include free Wi-Fi, free local calls, cable TV, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer, and climate control/air conditioning

Some rooms include a sofabed, 1 or 2 separate bedrooms, a pull-down bed, 2 or 3 TVs, a living room, an electric fireplace, a microwave, a mini-kitchen (mini-fridge, microwave, sink), a 2-person hot tub, mountain views and a balcony. Accessible rooms are also available.

Rooms are furnished with 1, 2 or 3 queen beds or 1 king bed.

Free underground parking is available on site with a clearance of 6'.

Restaurant on site: Ticino Swiss-Italian Restaurant is open for breakfast and dinner. Guests receive a 10% discount and no room service is offered.

Hotel amenities include an indoor pool, an indoor hot tub, a dry sauna, an Internet kiosk, tour/ticket assistance, DVD players, dry cleaning, a 24-hour front desk, and meeting rooms. 

What’s nearby? Banff Centre is a 12-minute walk or 4-minute drive away. Banff Gondola and Banff Upper Hot Springs is 10 minutes away by car. Sunshine Village Ski Resort is a 19-minute drive away. Calgary International Airport (YYC) can be reached in 1.5 hours by car. (All travel times: Google Maps)

Confirmed with the front desk on July 23, 2016: fireplaces are electric, underground parking has a clearance of 6'
The Good
This hotel was well liked overall and guests usually enjoyed their stay.

Guests usually found the rooms comfortable. They were often described as clean and spacious with comfortable beds. Balconies that faced the back of the hotel were enjoyed for their mountain views and because they were quieter, not facing the street. Some guests said their rooms were nicely renovated.

Guests liked this location. Although it got noisy on occasion, being so close to downtown, guests enjoyed that it was an easy walk to restaurants and shops.

Many guests found the staff helpful and friendly.

Adding value to the stay were: excellent free Wi-Fi, free parking, plus an indoor pool and hot tub.
The Bad
Some guests provided negative feedback.

Recent room complaints were: room was a little dated, rates were really expensive, no shower curtain, tiny bathroom, thin towels, room was hot even with air conditioner on, the AC didn't work and no safe in room.

Several guests complained of noise from: noisy AC and mini-fridge, neighbours, people on the streets, loud and drunk youth outside, trains horns, tour groups staying at the hotel and young children playing in the hallways.

Recent hotel complaints were: underground parking had a low clearance and was limited, hallways, elevator and lobby were shabby and there was no assistance with luggage.

Show Sources
TripAdvisor.com ranked this hotel #17 out of 32 hotels and rated it 4 out of 5, based on 312 guest reviews.

Booking.com rated this hotel 8.3 out of 10 based on 778 guest reviews.

Guest Reviews
Rated by Guests
7.9 / out of 10
Ranked by Guests
19 / out of 38
hotels in Banff

The average guest rating for High Country Inn Banff is 7.9 out of 10 based on 3421 reviews from past guests. This average guest rating ranks High Country Inn Banff at #19 out of 38 hotels in Banff.

  • Banff Centre (1.2 km)
  • Peyto Lake (87.6 km)
Map Marker High Country Inn Banff
419 Banff Avenue, Banff, AB