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Editor's Pick
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Good value and pet-friendly Banff hotel with free hot breakfast, indoor pool and hot tub
Pros
- Free amenities: Wi-Fi, wired Internet, hot breakfast, underground parking, local calls, all day coffee
- Rooms were clean, comfortable and spacious said guests
- Free hot breakfast was very well liked by guests
- Staff were friendly and helpful to the guests
- Location offered easy walking access to the town's restaurants and shops
- Good value at this hotel according to many guests
- Wi-Fi was excellent according to online surveys
Cons
- Parking was tight with too low a clearance (5'9") for larger vehicles
- Breakfast sitting area a little small
- Pool and hot tub were small according to some guests
- Some thought the hotel was a little dated
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Review
Updated May 31, 2017
Overview
This hotel is located a 9-minute walk from Banff's town centre and a 4-minute drive from the Trans-Canada Highway.
more The smoke-free hotel offers 57 rooms over 3 floors with elevator access.
All rooms include free Wi-Fi, free wired Internet, free local calls, a flat screen TV with cable, a coffeemaker, a mini-fridge, a microwave, a desk, data ports, an iron and ironing board, a hair dryer and air conditioning.
Some rooms include a sofabed, 2 bedrooms, a living area, a fireplace, a mini-kitchen, a 2-person hot tub, a balcony and a deck with outdoor hot tub. Accessible rooms are available.
Rooms are furnished with 1 or 2 queen beds or 1 king bed.
Free heated underground parking is available on site with a clearance of 5'9".
Pets are welcome for $15 per pet, per day.
A free hot breakfast is served between 7 am and 10 am daily.
A free 24-hour coffee bar is available.
There is no restaurant on site, but guests will find some within a few minutes' walk in the area and more in the downtown core (about 9 minutes on foot).
Hotel amenities include an indoor pool, a hot tub, a 24-hour business centre, and a guest laundry.
What’s nearby? Clock Tower Village Mall is a 5-minute drive, while The Fairmont Springs Golf Course can be found 8 minutes away by car. Lake Louise Ski Resort is a 42-minute drive from the hotel and Calgary International Airport (YYC) is a 1.5-hour drive away. (All travel times: Google Maps)
Confirmed with the front desk on July 17, 2016: all rooms come with a mini-fridge, a microwave and a flat screen TV, the hotel offers free local calls and free wired Internet
Confirmed with the front desk on July 17, 2016: all rooms come with a mini-fridge, a microwave and a flat screen TV, the hotel offers free local calls and free wired Internet
The Good
Guests typically enjoyed their stay at this hotel.
They liked the location. It was an easy walk to the main downtown area for restaurants and shops.
They enjoyed the free breakfast. Guests conveyed that breakfast was more than sufficient with eggs, sausages, bacon, hashbrowns, yogurt, granola, fruits, pastry, etc.
Guests often liked the rooms. They were clean, fairly modern and spacious, some with comfy beds and nice balconies offering seats for two. Front-facing rooms offered views of the mountains, according to some.
Guests were pleased with the staff. They found them very friendly and helpful.
Many guests felt the hotel offered good value due to the spacious rooms, the mini-fridges and microwaves in the rooms, the free good-quality hot breakfast, a clean pool and free heated underground parking (a bonus especially in the winter).
The Bad
There was some negative feedback posted online.
Some guests complained about the hotel's parking. They described it as being tight and small, with too low a clearance for larger vehicles, but enough for cars.
Recent room complaints included: noisy heat/AC fan, room dirty in places, pet smell in room, room was hot--no AC turned on until June, room above pool was loud, bed was very stiff or bowed in the middle, jacuzzi somewhat small for 2 persons, no pay movies and bathroom fan didn't work.
Hotel complaints included: carpets in the hotel were not well cleaned, slightly dated faclity overall, pool and hot tub were quite small and breakfast area a little small so seating could be a challenge.
Sources
TripAdvisor.com guest reviews ranked the hotel #16 of 3 Banff hotels with an average rating of 4 out of 5 from 616 reviews.Booking.com guest reviews rated the hotel 8.1 out of 10 from 231 reviews.
Expedia.ca guest reviews rated the hotel 3.9 out of 5 from 362 reviews.
This hotel is an Editor's Pick for...
- Banff |
Guest Reviews
Ranked by Guests
# Location
- Banff Centre (1.2 km)
- Peyto Lake (87.7 km)
453 Marten Street, Banff, AB