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Indoor pools and water slide, but complaints about service and outdated decor

Pros
  • Free Wi-Fi and free parking
  • Several guests found the location convenient for accessing major highways
  • A few reviewers praised the food at the on-site restaurant
  • A couple of guests thought that the indoor pools and water slide were value-added features
Cons
  • Many guests thought that the in-room decor and furnishings were dated
  • Many reviewers described the front desk staff as rude and unhelpful
  • Several guests thought that the room rates were expensive
  • Several reviewers were disturbed in their rooms by noise from within the hotel
  • Several guests complained about unpleasant odours in their rooms
  • A few reviewers discovered cleanliness inconsistencies
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Oct 1, 2012
Overview
This hotel is situated on a major thoroughfare (Highway 16) in an industrial/commercial area and is about a 4-minute drive from the Saskatoon International Airport (YXE). This property is ideal for guests who need to access the airport and for guests travelling with children. This hotel offers child-themed rooms and rooms that provide direct access to the pool and water slide area.

This property offers smoking and non-smoking accommodations and all 260 rooms and suites include a TV with pay-per-view movies, free Wi-Fi, a bar fridge, a microwave, a coffeemaker, an iron and an ironing board, individual climate control, and free local calls. Poolside rooms or pool view rooms offer direct access to the indoor pool area or a private balcony over-looking the indoor pool. All rooms are furnished with 2 queen beds. Child-themed rooms are also furnished with 2 queen beds but are decorated in a variety of themes, including under-the-sea, medieval, sports, and outer space. 

Business class rooms are furnished with 1 king bed and also include a separate sitting area. Jacuzzi suites include a 4-person jacuzzi tub, 1 king bed, separate his and hers dressing areas, a glass walk-in shower and heated towel racks.

Free parking is available on site and pets are permitted for an additional fee of $15 per night.

The on-site restaurant, Fixin's, serves breakfast, lunch, and dinner. There is also a lounge and a Pizza Hut Express store on site. Rooms service is available. 

On-site recreational facilities include a fitness centre, 2 indoor pools, a water slide, and 2 hot tubs. Other amenities include dry cleaning (extra fees apply), coin-operated laundry machines, free newspapers in the lobby, a 24-hour business centre, and a liquor store.

Downtown attractions, such as the Midtown Plaza (shopping centre and movie theatre), the dining and entertainment district, TCU (arts and convention centre), and the Saskatoon Farmers' Market may all be accessed within a 10-minute drive of this hotel.

The University of Saskatchewan and the Royal University Hospital are both about 10 minutes away by car. (All driving time estimates: Google Maps).
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The Good
Negative reviews for this hotel greatly outnumbered positive reviews, among the reviews sourced for this analysis. However, there were a few common compliments.

Several guests found the location convenient for accessing major highways and for exploring the city by car.

A few reviewers praised the food quality and the attentive wait staff at the on-site restaurant.

A couple of guests described their beds as comfortable.

A couple of reviewers, who were travelling with children, said that the indoor pools and water slide were value-added features.

One guest thought that his room was well equipped and mentioned the in-room microwave and mini-fridge as value-added features.
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The Bad
As mentioned above, negative reviews for this property greatly outnumbered positive reviews, among the reviews used for this analysis.

Many guests complained about the customer service they received and reviewers described the staff as unhelpful, rude, and unresponsive to guest complaints and requests.

Many guests thought that the in-room decor and furnishings were dated and reviewers described stained and worn carpeting and peeling paint. Several guests discovered unpleasant odours in their rooms and a few reviewers smelled cigarette smoke in their non-smoking rooms. A few guests noticed cleanliness inconsistencies and one reviewer found debris on the floor from a previous guest.

Several guests were disturbed by plumbing sounds and noises from neighbouring rooms and halls. Guests also described noisy in-room mini-fridges and air conditioning units.

Several reviewers thought that the room rates were expensive and that the hotel did not offer good value for the money they spent.

A couple of guests complained that the fitness centre was poorly lit and uncomfortably warm.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.4 out of 5.0, with 72% of 47 guests recommending the property.

TripAdvisor.ca ranked this hotel #19 out of 30 properties in Saskatoon, from 113 reviews.

Hotels.com gave this property an average score of 3.5 out of 5.0, based on 76 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.9
Fair
#
23 / out of 28
hotels in Saskatoon

Rated 6.9/10 based on 1689 reviews

Ranked #23 out of 28 hotels in Saskatoon

1689
Map Marker Travelodge Hotel Saskatoon
106 Circle Drive West, Saskatoon, SK