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Guest Reviews
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7.0
Good
#12 out of 17
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Guest Rating Explained
Rating: 7.0 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.4 |
| Cleanliness: |
7.1 |
| Location: |
7.5 |
| Comfort: |
6.6 |
| Service: |
6.9 |
| Value: |
7.2 |
Details
No. of guest ratings: 23
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #12 out of 17 hotels in Saskatoon ranked by guests.
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Eleanora from Regina, SK CA stayed on May 28, 2006
"I booked my hotel room via the internet in March for the INXS concert May 27. I booked a room with two queen size beds. The gentleman behind the counter was extremely freindly and began to process the room - one queen bed. When I said I'd booked a room with two queens, a woman who I assumed to be the manager, very rudely told me they didn't have anything left. That I'd have to take a queen with a pull out. When I asked if the price I paid would be adjusted she told no, it's the same price. I found her to be extremely rude. I was not impressed. The gentleman was very helpful and always friendly. I assumed he was fairly new as the manager was helping him enter our booking. Another customer or worker came up while this was going on and spoke to the woman about why she was working on a Saturday. The woman said It was the last Saturday she was ever going to work and she said it in a very snotty manner. I take it she was not happy about her work hours. Perhaps that was the reason for her rudeness to me and my guest. I will not be staying at your hotel again."
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Maureen from Saskatoon, SK CA stayed on February 18, 2006
"Upon check in I had to wait approximately 30 min before the hotel was able to find my reservation with you guys. They said that you did not send it to them and that is why I was not on record.
The room attendants forgot to check the alarm clock of the room beside me and thus an alarm set for roughly 6am woke me up and once I phoned the front desk it took them about 1hour before it was shut off. The alarm was that nasty high pitched beeping sound. I heard it through the walls. Not very sound proof of rooms.
Room service was very good and the food was god as well.
The room I had was a queen bed smoking. The room was very very small. If I would of known that I would of asked for a room with two beds in it just to get the space. I am afraid I would not recommend or stay in this hotel again. This one night stay for me was suppose to be a little get away for me and I felt like I would of been better off staying at home. Nothing was done about all these things - like a discount or something to try and get me to stay another time in the future."
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Anonymous guest from Prince Albert, SK CA stayed on February 13, 2006
"Top-notch service at desk and restaurant, food exceptional.
Only glitch was loss of extension cord when we arrived back."
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Bruce/sylvia from Winnipeg, MB CA stayed on February 05, 2006
"Bathroom was disgusting - hair on the vanity and stuck to the shower walls when we arrived, windows to outside weeping with broken seals badly in need of replacement, bedspread stained (gross!), television had a line through the screen and static, not clean in general."
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Annette from Layton, UT US stayed on June 26, 2005
"The only reason I would not recommend this hotel to someone else is because of the service I received in your restaurant. My husband and I are from Utah and therefore we were not familiar with other restaurants in the area. We were both tired from a very long drive and looked forward to having a relaxing meal before going to an appointment we had previously scheduled. The restaurant service was horrible! We waited almost an hour just for a bowl of soup and then another 20 minutes for our food! On top of that, the server seemed annoyed when we stressed the fact that we needed to be somewhere else, as we had a business appointment and wanted to return to our room before dark. The server abruptly placed our refilled drinks on the table and walked away as if we should be satisfied that she even stopped at our table to refill our empty cups. The most horrible thing is that she did not address the issue concerning our having to wait over an hour for our food! This was unacceptable behavior that although it justified our walking out, we endured the ill-treatment for the sake of food which turned out to be equally distasteful.
I regret paying for services I did not receive and feel as if we have been taken advantage of in the most inhumane way. We were hungry and just wanted something to eat after a long trip!
I hope that your hotel is able to improve on your restaurant services so that other people who visit will not be treated as we were.
Sincerely,
Annette"
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Mary from Albuquerque, NM US stayed on January 28, 2005
"I've downrated the hotel because it is so stingy on lightbulb wattage. Even with all the lights on, the room was very dark. Even after taking off the lampshades, I had trouble seeing well enough to make sure that I did not leave something behind in the hotel.
The bathroom lighting was also poor, and made it difficult to see to put on makeup or do my hair.
Suggest at least one lamp with a 100-watt bulb and the rest 60 watts."
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Clayten from Surrey, BC CA stayed on December 06, 2004
"The restaurant's complementary buffet wasn't bad but it wasn't good either. Had better luck ordering off the menu instead (complementary $5 off)."
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Mark from Concorde, NC US stayed on November 21, 2004
"The hotel needs more nonsmoking rooms. We also had trouble with the room thermistat."
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Anonymous guest from Prince Albert, SK CA stayed on May 08, 2004
"It was very noisy with loud tenants."
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Overview & Amenities
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This hotel is conveniently situated approximately seven miles from downtown and one mile from Saskatoon Airport. Meewasin Valley Center is eight miles away, Wanuskewin Heritage Park is 25 miles, and Beaver Creek is 40 miles from the hotel.
Health facilities include whirlpool and indoor swimming pool. The hotel also offers Seasons Cafe and Eatery, My Apartment Lounge, and valet laundry.
All rooms have complimentary coffee, cable TV, alarm clocks, and dataports. Hairdryers and irons are available upon request.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
-air conditioning -coffee shop
-elevators -lounge / bar area
-elevators -front desk 24hr
-some facilities may include a charge
Attraction Info
Dining Info
Recreation Info
-indoor pool
-whirlpool
Room Type Descriptions
Standard queen rm c1q
standard room with 1 queen bed data port alarm clock. non
smoking available upon request.Also includes voicemail
airconditioning cable tv am-fm radio bath tub cofee maker
desk direct dial telephone movie channel free local
telephone calls private bath or shower shower hairdryer iron
and ironing board.
standard double room c2d
standard room with 2 double beds data port alarm clock. non
smoking available upon request.Also includes voicemail
airconditioning cable tv am-fm radio bath tub cofee maker
desk direct dial telephone movie channel free local
telephone calls private bath or shower shower hairdryer iron
and ironing board.
executive suite s1q
executive suite with 1 queen bed double sofabed in the
living room data port alarm clock full kitchenette with
refrigerator stove microwave toaster pots pans plates and
eating utensils. non smoking available upon request.Also
includes voicemail airconditioning cable tv am-fm radio bath
tub cofee maker desk direct dial telephone movie channel
free local telephone calls private bath or shower shower
hairdryer iron and ironing board.
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Booking Information
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The hotel you have selected -- Heritage Inn Saskatoon -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Heritage Inn Saskatoon through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Heritage Inn Saskatoon computer reservation system in Saskatoon, Saskatchewan.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Heritage Inn Saskatoon. For your comfort and peace of mind, you may even.
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