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Heritage Inn Hotel & Convention Center - Saskatoon

Heritage Inn Hotel & Convention Center - Saskatoon is a 2 star hotel in Saskatoon, Saskatchewan, Canada 102 Cardinal Crescent, Saskatoon, SK, Canada
Estimated Price
$123
CAD
Photo 1 - Heritage Inn Hotel & Convention Center - Saskatoon, 102 Cardinal Crescent, Saskatoon, SK, Canada Show All Photos
2-minute drive from airport, good staff and rates, mixed room reviews, some noise
Pros 
  • Free Wi-Fi, free parking
  • Several guests were pleased with the level of customer service they received
  • The hotel's rates were found to be reasonable and affordable by some lodgers
  • Some reviewers were satisfied with the cleanliness and comfort of their rooms
Cons 
  • Some guests reported worn rooms and noise transfer during their stay

Other Hotels in the Area
Saskatoon Inn Hotel and Conference Centre (0.1 km)
Sandman Hotel Saskatoon (0.8 km)
Riviera Motor Inn (0.9 km)
Country Inn & Suites Saskatoon (0.9 km)
Travelodge Hotel Saskatoon (1.0 km)
Saskatoon Thriftlodge (1.0 km)
Days Inn Saskatoon (1.1 km)
BEST WESTERN Harvest Inn (1.1 km)
Comfort Inn Saskatoon (1.3 km)
Super 8 Motel Saskatoon (2.0 km)
Ramada Hotel and Golf Dome Saskatoon (2.3 km)
Northwoods Inn & Suites Saskatoon (2.5 km)

This Hotel is Near...
Saskatoon Airport (1.6 km)
University of Saskatchewan (4.4 km)

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Editor's Analysis
Updated on Apr 6, 2014
Overview
Located about a 2-minute drive from Saskatoon International Airport (YXE) and a 4-minute drive from the nearest Trans-Canada Highway on-ramp, the Heritage Inn Hotel & Convention Center - Saskatoon is suitable for car or air travellers who prefer a hotel with on-site dining, meeting/banquet space and easy access to the airport and highway,

Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker and a desk. Hair dryers are available upon request. Rooms with an iron and ironing board, a mini-fridge and a microwave are also available, as are smoking, non-smoking and wheelchair-accessible rooms. Pets are permitted for $20 per pet, per night.

The hotel also offers a fitness room, meeting/banquet space, a business centre, laundry services, vending machines, free parking and on-site dining at Seasons Cafe and Eatery, which serves breakfast, lunch and dinner daily. 

Saskatoon's city centre is about a 9-minute drive away, while Confederation Mall can be found 4 minutes away by car. The University of Saskatchewan is roughly a 12-minute drive from the hotel and Shaw Centre is a 7-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $20/pet/night, wheelchair accessible. (Call Date: March 24, 2014)
The Good
Guest reviews sourced for this analysis showed positive responses towards the hotel's staff, rates and rooms.

Several lodgers were pleased with their level of customer service they received during their stay. They characterized the staff as accommodating, friendly, helpful and professional.

The hotel's rates were appreciated by some guests. They described them as excellent, reasonable and affordable.

Some reviewers were satisfied with their accommodations at the hotel. They found their rooms to be clean, quiet and updated, with good water pressure, comfortable beds and linens and good Wi-Fi. It should be noted, however, that some travellers were disappointed with their lodgings (see below).

The Bad
Guest critiques sourced for this review showed negative responses towards the hotel's rooms. 

Although some lodgers were satisfied with their clean and comfortable rooms, some guests criticized their lodgings. They reported worn bathrooms and fixtures, dated decor and furniture, poor TV reception, uncomfortable beds, noisy in-room air conditioning and noise transfer from guests and doors banging in the hallways.
Expedia.ca guest reviews rated the hotel 2.8 out of 5 with a 65% recommendation rate from 234 reviews.

TripAdvisor.com guest reviews ranked the hotel #27 of 32 Saskatoon hotels with an average rating of 2.5 out of 5 from 70 reviews.

Booking.com guest reviews rated the hotel 6.5 out of 10 from 52 reviews.

The author called the hotel on March 24, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews

5.4
Mediocre

#27 out of 29
Guest Rating Explained
Rating: 5.4 / 10 Details

No. of guest reviews: 175
Guest Recommended: Yes
Guest Ranking Explained

Heritage Inn Hotel & Convention Center - Saskatoon is #27 out of 29 hotels in Saskatoon ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
James from Provost, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 3 out of 10 on November 28, 2013 Verified Guest Hotel Review

"Uncomfortable"
"the bed was rock hard and the pillows were very very thin... the shower was old and yellow.. didnt sleep at all and had to catch a flight at 530 am. not a happy camper"
Hotel review by guest is Positive
Joyce from Kindersley, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 9 out of 10 on November 02, 2013 Verified Guest Hotel Review
Hotel review by guest is Unknown
Bonnie from Spruce Grovr, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 9 out of 10 on October 05, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Bernard from Raglan, NZ rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on September 25, 2013 Verified Guest Hotel Review

"Appreciated the cost of van to airport and the quick helpful service Will be back next year Meals we excellent Blanchard Raglan New Zealand"
Hotel review by guest is Positive
Verified Guest from Saskatoon, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 8 out of 10 on September 24, 2013 Verified Guest Hotel Review

"It feels like home. Customer service is excellent"
"Some rooms do not have microwave as well as fridge. Thats only bad thing. Everything else i like it"
Hotel review by guest is Negative
Verified Guest from Shellbrook, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 6 out of 10 on February 08, 2013 Verified Guest Hotel Review

"The walls are too thin.. sound travels too easily, especially with people leaving bar."
Hotel review by guest is Positive
Clifford from Lloydminster, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on March 04, 2012 Verified Guest Hotel Review

"a brier visit"
"The room was very clean and well cared for. The breakfast was good. Would have liked a swimming pool but you can't have everything."
Hotel review by guest is Positive
Verified Guest from Beauval, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on November 13, 2011 Verified Guest Hotel Review

"Great staff, awesome food, but smelly room"
"Good restaurant with great service and good food. Helpful and pleasant staff in all positions. Washroom ceiling was in need of repair. Asked for a non-smoking room but were given a smoking room which had a strong smell of stale cigarette smoke."
Hotel review by guest is Unknown
Patricia karen from Guelph, ON CA rated Heritage Inn Hotel & Convention Center - Saskatoon 4 out of 10 on November 03, 2011 Verified Guest Hotel Review

"Just walking down the halls, you could smell the stale cigarette smoke...who still has ash trays in hotel rooms? For an extra $60 you can stay right across the road in a suite at the Saskatoon Inn...far superior"
Hotel review by guest is Negative
Twyla from Saskstoon, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 3 out of 10 on October 19, 2011 Verified Guest Hotel Review

"I was wrong!"
"I never believed hotel reviews. I always thought that bad reviews were cranky people that were too picky. I was wrong. The reviews I read about the Heritage Inn were all accurate. Dirty bathroom, dark, sketchy service and the beds were hard as a rock. Way over priced for a bottom rate hotel."
Hotel review by guest is Positive
Jere from Tisdale, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on May 03, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Fox Creek, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 4 out of 10 on November 08, 2010 Verified Guest Hotel Review

"Not recommended"
"This hotel was priced close to others in the downtown area although we soon learned it is located in a run-down area close to the airport. There was no fridge in the room, the pipes made a horrible sound when we used the hot water. The bar wasn't open every day of the weekend. We didnt bother trying the food-I'm sure we weren't missing much. The elevators were old and squeaky and their papers say there is a pool but this was from a long time ago - Make up new damage deposit papers! My advice is spend the extra 30.00 and stay somewhere nicer than this place."
Hotel review by guest is Negative
Verified Guest from Calgary, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 4 out of 10 on October 03, 2010 Verified Guest Hotel Review

"Hotel okay, Price was too high"
"Toilet did not flush and shower was not comfortable- water temps changed throughout, no one asked how our stay was or I would have told them. Likely would not stay here again at this price. Rooms here should be well under $100"
Hotel review by guest is Negative
Judith from Valleyview, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 5 out of 10 on August 03, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Keith rated Heritage Inn Hotel & Convention Center - Saskatoon 8 out of 10 on September 25, 2009 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Yorkton, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 4 out of 10 on August 20, 2006 Verified Guest Hotel Review

"Although the rooms were clean, the hotel is due for some upgrades, especially in the bathrooms (i.e. sinks)."
Hotel review by guest is Positive
Tony from Cadillac, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on June 09, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Eleanora from Regina, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 5 out of 10 on May 28, 2006 Verified Guest Hotel Review

"I booked my hotel room via the internet in March for the INXS concert May 27. I booked a room with two queen size beds. The gentleman behind the counter was extremely freindly and began to process the room - one queen bed. When I said I'd booked a room with two queens, a woman who I assumed to be the manager, very rudely told me they didn't have anything left. That I'd have to take a queen with a pull out. When I asked if the price I paid would be adjusted she told no, it's the same price. I found her to be extremely rude. I was not impressed. The gentleman was very helpful and always friendly. I assumed he was fairly new as the manager was helping him enter our booking. Another customer or worker came up while this was going on and spoke to the woman about why she was working on a Saturday. The woman said It was the last Saturday she was ever going to work and she said it in a very snotty manner. I take it she was not happy about her work hours. Perhaps that was the reason for her rudeness to me and my guest. I will not be staying at your hotel again."
Hotel review by guest is Positive
Raffaella from Edmonton, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 9 out of 10 on May 26, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Regina, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on April 22, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Maureen from Saskatoon, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 3 out of 10 on February 18, 2006 Verified Guest Hotel Review

"The room attendants forgot to check the alarm clock of the room beside me and thus an alarm set for roughly 6am woke me up and once I phoned the front desk it took them about 1hour before it was shut off. The alarm was that nasty high pitched beeping sound. I heard it through the walls. Not very sound proof of rooms. Room service was very good and the food was god as well. The room I had was a queen bed smoking. The room was very very small. If I would of known that I would of asked for a room with two beds in it just to get the space. I am afraid I would not recommend or stay in this hotel again. This one night stay for me was suppose to be a little get away for me and I felt like I would of been better off staying at home. Nothing was done about all these things - like a discount or something to try and get me to stay another time in the future."
Hotel review by guest is Positive
Verified Guest from Prince Albert, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 9 out of 10 on February 13, 2006 Verified Guest Hotel Review

"Top-notch service at desk and restaurant, food exceptional. Only glitch was loss of extension cord when we arrived back."
Hotel review by guest is Negative
Bruce/sylvia from Winnipeg, MB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 2 out of 10 on February 05, 2006 Verified Guest Hotel Review

"Bathroom was disgusting - hair on the vanity and stuck to the shower walls when we arrived, windows to outside weeping with broken seals badly in need of replacement, bedspread stained (gross!), television had a line through the screen and static, not clean in general."
Hotel review by guest is Negative
Michelle from Moose Jaw, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on January 27, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Ken from Melford, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 8 out of 10 on January 17, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Christine from Assiniboia, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 3 out of 10 on November 05, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Fred from Calgary, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 9 out of 10 on July 06, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Annette from Layton, UT US rated Heritage Inn Hotel & Convention Center - Saskatoon 6 out of 10 on June 26, 2005 Verified Guest Hotel Review

"The only reason I would not recommend this hotel to someone else is because of the service I received in the restaurant. My husband and I are from Utah and therefore we were not familiar with other restaurants in the area. We were both tired from a very long drive and looked forward to having a relaxing meal before going to an appointment we had previously scheduled. The restaurant service was horrible! We waited almost an hour just for a bowl of soup and then another 20 minutes for our food! On top of that, the server seemed annoyed when we stressed the fact that we needed to be somewhere else, as we had a business appointment and wanted to return to our room before dark. The server abruptly placed our refilled drinks on the table and walked away as if we should be satisfied that she even stopped at our table to refill our empty cups. The most horrible thing is that she did not address the issue concerning our having to wait over an hour for our food! This was unacceptable behavior that although it justified our walking out, we endured the ill-treatment for the sake of food which turned out to be equally distasteful. I regret paying for services I did not receive and feel as if we have been taken advantage of in the most inhumane way. We were hungry and just wanted something to eat after a long trip! I hope that the hotel is able to improve on your restaurant services so that other people who visit will not be treated as we were. Sincerely, Annette"
Hotel review by guest is Positive
Mary from Albuquerque, NM US rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on January 28, 2005 Verified Guest Hotel Review

"I've downrated the hotel because it is so stingy on lightbulb wattage. Even with all the lights on, the room was very dark. Even after taking off the lampshades, I had trouble seeing well enough to make sure that I did not leave something behind in the hotel. The bathroom lighting was also poor, and made it difficult to see to put on makeup or do my hair. Suggest at least one lamp with a 100-watt bulb and the rest 60 watts."
Hotel review by guest is Positive
Michael from Calgary, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 8 out of 10 on January 23, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Clayten from Surrey, BC CA rated Heritage Inn Hotel & Convention Center - Saskatoon 8 out of 10 on December 06, 2004 Verified Guest Hotel Review

"The restaurant's complementary buffet wasn't bad but it wasn't good either. Had better luck ordering off the menu instead (complementary $5 off)."
Hotel review by guest is Positive
Betty from Calgary, AB CA rated Heritage Inn Hotel & Convention Center - Saskatoon 8 out of 10 on November 30, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Mark from Concorde, NC US rated Heritage Inn Hotel & Convention Center - Saskatoon 8 out of 10 on November 21, 2004 Verified Guest Hotel Review

"The hotel needs more nonsmoking rooms. We also had trouble with the room thermistat."
Hotel review by guest is Positive
Fina from Saskatoon, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 9 out of 10 on October 24, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Mary from Meadow Lake, SK CF rated Heritage Inn Hotel & Convention Center - Saskatoon 7 out of 10 on September 24, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Jerry from North Battlesword, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 10 out of 10 on July 22, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Prince Albert, SK CA rated Heritage Inn Hotel & Convention Center - Saskatoon 8 out of 10 on May 08, 2004 Verified Guest Hotel Review

"It was very noisy with loud tenants."

Hotel Address: 102 Cardinal Crescent, Saskatoon, SK, Canada

Overview & Amenities


Heritage Inn Hotel & Convention Center - Saskatoon

Amenities
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Convention Center
  • Banquet Facilities
  • Conference Room(s)
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Billiards
  • Photocopier
  • Full-service catering
  • Custom event planning available
  • Internet Connection (wireless)
  • Shower
  • Cots
  • Packed Lunches
  • Vending Machines
  • Smoking Room
  • Family Room
  • Free Parking

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Other Hotels
in Saskatchewan by Heritage

Heritage Inn Moose Jaw (335.5 km)

Nearby Cities
Radisson (60.4 km)
Humboldt (106.3 km)
North Battleford (129.8 km)
Prince Albert (131.4 km)
Melfort (161.7 km)

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