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Country Inn & Suites Saskatoon

Country Inn & Suites Saskatoon is a 3 star hotel in Saskatoon, Saskatchewan, Canada 617 Cynthia Street, Saskatoon, SK, Canada
Estimated Price
$134
CAD
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Amenities
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1-min. drive from Hwy 16, 3-min. drive from YXE, but not a guest favourite

Pros
  • Free Wi-Fi (and free wired Internet), free breakfast and free parking
  • Several guests found the hotel conveniently located for accessing the highway
Cons
  • No on-site restaurant
  • Many guests thought that the room rates were too expensive
  • Many reviewers found their rooms dated and in need of updates

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Editor's Analysis
Updated on Jul 16, 2014
Overview
This hotel is situated within a 1-minute drive of Highway 16 (Yellowhead Trail) and is within a 3-minute drive of the John G. Diefenbaker International Airport (YXE). Offering convenient access to the highway, this property is well located for guests looking to explore the area by car.

All rooms are smoke free and include a flat screen TV, a coffeemaker, a mini-fridge, an iron and ironing board, a hair dryer and air conditioning. One-bedroom suites at this hotel include a separate living area with a sofabed, a dining table, a microwave and a mini-bar. Ground-floor rooms also feature an exterior entrance. 

Wheelchair-accessible rooms are available. Pets are permitted in select rooms for an additional fee of $25 per stay. Free Wi-Fi is available throughout the hotel, while free wired Internet is available in guest rooms and at the on-site business centre.

A free hot breakfast buffet is offered daily from 6 am to 10:30 am. This hotel does not have an on-site restaurant.

Free parking is available on site. Other on-site amenities include a fitness centre, a book-lending library, a business centre, guest laundry facilities, luggage storage, safe deposit boxes ad a 24-hour front desk.

Please note that this hotel is undergoing renovations in 2014. Contact the hotel directly to inquire about how this might affect your experiences during the dates of your planned stay.

The River City Centre shopping mall is 3 minutes away by car, while the Medel Art Gallery and the University of Saskatchewan are both an 8-minute drive away. Meewasin Valley is 11 minutes away by car, while the Saskatoon Zoo & Forestry Farm Park are both a 15-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 28, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.
The Good
Although this hotel has received good overall ratings across popular hotel review sites, many of the recent reviews sourced for this analysis showed disappointed guests. However, there were some aspects of the hotel that guests enjoyed.

Several reviewers found the hotel conveniently located for accessing the airport and the highway.

Several guests described their rooms as clean, while a couple of reviewers said that the beds were comfortable. However, guest complaints about the rooms were common (see below for more details). 

The staff were complimented for their friendly and helpful service by several guests. However, some other reviewers were unhappy with the customer service (see below for more details).

Several reviewers appreciated the free breakfast, but a couple of guests thought that the breakfast needed improvement (see below). 

A couple of guests thought that the room rates were reasonable, but many reviewers disagreed (more details below).

The Bad
There were several common complaints found for this hotel, among the recent reviews sourced for this editorial.

Many reviewers thought that the room rates were expensive and that the hotel did not offer good value for the money they spent. 

The rooms were often described as dated and in need of upgrades. Many guests noted that the rooms needed new paint, carpeting, furnishings and bathroom fixtures. While several guests described their rooms as clean, as mentioned above, a couple of reviewers said that their rooms did not meet their cleanliness expectations. However, as noted above, the hotel is undergoing renovations in 2014, which include updates to the guest rooms. The renovations may address some of the concerns expressed by guests.

Although several guests praised staff members, a few guests found the front desk agents unhelpful and unresponsive to their concerns and complaints.

As mentioned above, a couple of guests said that there was poor selection and food at the free breakfast, although many reviewers spoke favourably about it.
TripAdvisor.ca ranked this hotel #22 out of 32 hotels in Saskatoon, with an average score of 3.5 out of 5, from 79 reviews.

Expedia.ca gave this hotel an average score of 4 out of 5, with 93% of 188 guests recommending the property.

The author called the hotel on May 28, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
7.5
Good
Guest Rating Explained
Rating: 7.5 / 10 Details

No. of guest reviews: 127
Guest Recommended: Yes
Guest Ranking Explained

Country Inn & Suites Saskatoon is #15 out of 28 hotels in Saskatoon ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Pete from Boissevain, MB CA rated Country Inn & Suites Saskatoon 10 out of 10 on September 23, 2013 Verified Guest Hotel Review

"Wonderful stay"
"We enjoyed our recent stay at your hotel very much - very clean, quiet and relaxing. The service was also great!"
Hotel review by guest is Positive
Mike from Edmonton, AB CA rated Country Inn & Suites Saskatoon 8 out of 10 on August 14, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Tim from Swift Current, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on December 13, 2012 Verified Guest Hotel Review

"Very Satisfactory Experience"
"Our room was clean and well appointed. The temperature was easily adjusted ( often an issue in hotel rooms). The breakfast was a nice added feature. Over all we were very happy with our stay."
Hotel review by guest is Positive
James from Regina, SK CA rated Country Inn & Suites Saskatoon 7 out of 10 on October 30, 2011 Verified Guest Hotel Review

"good location to Credit Union Center."

Hotel review by guest is Positive
Verified Guest from Shannonville, ON CA rated Country Inn & Suites Saskatoon 10 out of 10 on August 01, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Simpson, SK CA rated Country Inn & Suites Saskatoon 10 out of 10 on May 30, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Susan from Kenora, ON CA rated Country Inn & Suites Saskatoon 10 out of 10 on May 29, 2011 Verified Guest Hotel Review

"I would definitely recommend this hotel."
"The room was clean, nicely decorated, and comfortable. We used the free internet but didn't have time to make use of the free dvds. The free breakfast was terrific; there was a huge variety of selections to choose from. The staff were very friendly and helpful."
Hotel review by guest is Positive
Grant rated Country Inn & Suites Saskatoon 8 out of 10 on February 19, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Yorkton, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on January 29, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Gord from Codette, SK CA rated Country Inn & Suites Saskatoon 6 out of 10 on January 22, 2011 Verified Guest Hotel Review

"Stayed here several times before but doubt we will again"
"Rooms old, carpet and furnishings dated. Heater runs constantly and is very loud."
Hotel review by guest is Positive
John from Nipawin, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on January 01, 2011 Verified Guest Hotel Review

"I like the continental breakfast. Staff are very friendly and helpful. Rooms and beds are very comfy. Best of all I don't hear alot of noise in the rest of the building like I do staying at other hotels therefore I do get a good nights sleep."
Hotel review by guest is Negative
Verified Guest from Woodbury, MN US rated Country Inn & Suites Saskatoon on December 08, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Prince Albert, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on December 03, 2010 Verified Guest Hotel Review

"All of our business was in the north end of town and this hotel suited us perfectly. There was a bit of a misunderstanding about the type of accommodation that we book but this was quickly rectified by a visit to the reception desk."
Hotel review by guest is Positive
Betty from Lloydminster, AB CA rated Country Inn & Suites Saskatoon 9 out of 10 on November 21, 2010 Verified Guest Hotel Review

"a real country inn"
"A good place to stay when you have company coming with the extra room in a suite. very homey and comfortable."
Hotel review by guest is Negative
Fred from Calgary, AB CA rated Country Inn & Suites Saskatoon 5 out of 10 on October 17, 2010 Verified Guest Hotel Review

"Less than expected"
"First the website shows a brand new hotel. In real life it has aged poorly and the verdant grasslands around the hotel is all industrial area! The foyer has lost its glistenening floor and looks extremely worn out. The whole lobby area is crowded by the front desk, its low ceiling, breakfast area and sitting area. Secondly the rates in Saskatoon are high and this hotel is in the middle of the road in value. There were no real detractions, the rooms were clean, but no superlatives either. It is in need of an upgrade-sooner rather than later."
Hotel review by guest is Positive
Nadine from Prince Albert, SK CA rated Country Inn & Suites Saskatoon 9 out of 10 on October 15, 2010 Verified Guest Hotel Review

"Awesome stay, would like to stay longer next time."
"I found the bed a little hard, but I like a really soft bed, and it was a bit expensive for one person paying the bill. The staff were excellent, the breakfast was really great, the freebies were awesome ie: fruit, cookies, coffe, hot chocolate and movies. I wish I could have afforded another night!!"
Hotel review by guest is Negative
Linda from Okotoks, AB CA rated Country Inn & Suites Saskatoon 6 out of 10 on August 02, 2010 Verified Guest Hotel Review

"Overnight Travelling hotel is ok, otherwise look around."
"Overbooked hotel so could not get king suite room as reserved. Lucky for us, only 2 of the 4 people travelled so we did complain and got offered a room with two queens at a reduced rate after about 45 minutes. Hotel is clean and rooms are okay but it is not a 4 or 5 star hotel; there are no exercise amenities and it is just a hotel for staying overnight. For that, the hotel is good."
Hotel review by guest is Positive
Orysia from Winnipeg, MB CA rated Country Inn & Suites Saskatoon 8 out of 10 on July 11, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Regina, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on June 30, 2010 Verified Guest Hotel Review

"Nice Comfortable Stay, would recommend to everyone I know"
"Service was very good, hotel was nicer than expected, almost felt like you were at home with the entrance (fire place, cozy kitchen area, and friendly staff to greet you). Bed, bedding, and pillows very comfortable. One thing that was annoying was the cleaning lady, we were staying 2 nights and we didn't need any services the first morning. We had the do not disturb sign up, and she came in anyways. I told her we were good, but I don't think she understood english? I said we didn't need anything, and she ignored me. Then after that someone else walked ito our room, they only knocked once, then asked if we needed anything? That was the only annoyance. If the do not disturb sign is up, stay out. Thanks! We understand and appreciate the customer service, but if we say we are ok, we are ok. Breakfast and newspaper every morning was nice too! They have waffels!! YUM!"
Hotel review by guest is Positive
Verified Guest from Moose Jaw, SK CA rated Country Inn & Suites Saskatoon 9 out of 10 on May 30, 2010 Verified Guest Hotel Review

"We were very happy with our stay at the hotel. One of the best hotels we've stayed at in a long time. We would choose this hotel above all others next city we stay in."
Hotel review by guest is Positive
Verified Guest from Wymark, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on May 01, 2010 Verified Guest Hotel Review

"A great place to stay"
"The staff were very helpfull. The rooms are clean and not over used, and are a nice size. It's a quiet location with little traffic noise. A great place to stay!"
Hotel review by guest is Positive
Shelly from St, CA rated Country Inn & Suites Saskatoon 8 out of 10 on April 04, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Regina, SK CA rated Country Inn & Suites Saskatoon 7 out of 10 on March 20, 2010 Verified Guest Hotel Review

"Would use again ,in a different room"
"We were next to the side door and there was alot of slamming doors. Also the bath room had a strange odur."
Hotel review by guest is Positive
Verified Guest from Regina, SK CA rated Country Inn & Suites Saskatoon 9 out of 10 on March 16, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Sue from Prince Albert, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on November 15, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Sue from Prince Albert, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on November 06, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Kleven rated Country Inn & Suites Saskatoon 8 out of 10 on November 04, 2009 Verified Guest Hotel Review

"I believe we stayed in room#227. The border wallpaper had been taken off and not replaced so made the room look sorta "ugly". I would recommend finishing a room before renting it out again."
Hotel review by guest is Positive
Harold from Edmonton, AB CA rated Country Inn & Suites Saskatoon 9 out of 10 on November 01, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Edmonton, AB CA rated Country Inn & Suites Saskatoon 8 out of 10 on October 07, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Swift Current, SK CA rated Country Inn & Suites Saskatoon 8 out of 10 on September 23, 2009 Verified Guest Hotel Review

"Access to the hotel needs to be a littel more clearly marked from Cynthia street."
Hotel review by guest is Negative
Brian from Calgary, AB CA rated Country Inn & Suites Saskatoon 6 out of 10 on August 31, 2009 Verified Guest Hotel Review

"Front desk staff never talked at all. No welcome etc. My only other negative comment is the noise of the air conditioner. As a result I would not recommend thid hotel which is to bad."
Hotel review by guest is Positive
Ronaye from Burnaby, BC CA rated Country Inn & Suites Saskatoon 8 out of 10 on August 16, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Don from New Bothwell, MB CA rated Country Inn & Suites Saskatoon 9 out of 10 on August 13, 2009 Verified Guest Hotel Review

"The location was ideal and the room was clean, neat and tidy. for the money, this was an excellent stay and I will be back!"
Hotel review by guest is Positive
James from St. Albert, AB CA rated Country Inn & Suites Saskatoon 7 out of 10 on August 09, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Gary from Milden, SK CA rated Country Inn & Suites Saskatoon 10 out of 10 on August 13, 2006 Verified Guest Hotel Review

"only problem was unable to use laundry room due to dryer broken. were there for over 2 weeks but did use hotels dryer once."
Hotel review by guest is Positive
Phillip from Courtenay, BC CA rated Country Inn & Suites Saskatoon 9 out of 10 on July 24, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Peter from Calgary, AB CA rated Country Inn & Suites Saskatoon 9 out of 10 on July 08, 2006 Verified Guest Hotel Review

"Even though our stay was booked on the web and was a special (low) rate, the three of us were accorded full attention, which included the continental breakfast, not originally included in the package. The staff are very courteous, refreshing to be treated well after a long, hard journey."
Hotel review by guest is Positive
Verified Guest from Morris, SK CA rated Country Inn & Suites Saskatoon 10 out of 10 on June 09, 2006 Verified Guest Hotel Review

"I was in Saskatoon for a UMAAS conference. I was too late to book at the Travelodge and chose your motel because it was close. I prepaid and therefore got a good rate on a "suite". I could not have been more pleased. It was huge and had more comfort than I needed. I went down to the desk and said " I am only ONE person, I do not need all the space" and they said to me "to just relax and enjoy it" and that I did. I told everyone at the conference about my great room and told them if they were smart, they would book at your hotel for the next conference. You do not have a restaurant, but there was one next door, so that was not a problem. I can not wait for 2 years from now when the convention is in Saskatoon once again."
Hotel review by guest is Positive
Herbert from Welland, ON CA rated Country Inn & Suites Saskatoon 10 out of 10 on May 17, 2006 Verified Guest Hotel Review

"Even thought the bed was very comfortable, every hotel seems to purchase their heating/cooling systems from the same supplier. They are ALL noisy! I have trouble sleeping when it is running. Unfortunately, I couldn't turn this one off. Very nice hotel though."
Hotel review by guest is Positive
Verified Guest from Strasbourg, SK CA rated Country Inn & Suites Saskatoon 9 out of 10 on February 18, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Sean from Swift Current, SK CA rated Country Inn & Suites Saskatoon 9 out of 10 on January 09, 2006 Verified Guest Hotel Review

"We had a great stay here, it was a nice clean comfortable room at a much better rate than the competitors."
Hotel review by guest is Positive
Tara from Tampa, FL US rated Country Inn & Suites Saskatoon 9 out of 10 on December 31, 2005 Verified Guest Hotel Review


Amenities

  • Business Center
  • Fitness Room/Gym
  • Parking
  • Pet Friendly
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Safe-Deposit Box
  • Security Guard
  • News Stand
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • Grab bars in bathroom
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out

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7.5
Good

#15 out of 28 hotels in Saskatoon city based on 127 guest reviews

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