Central downtown location with an indoor pool, hot tub, and helpful service
- Free Wi-Fi
- Many guests described their rooms as clean
- Many reviewers found the location ideal for exploring the downtown area on foot
- The staff were frequently complimented for their friendly and helpful service
- Several reviewers thought that their beds were comfortable
- A few guests mentioned the indoor pool as a value-added feature
- Several guests complained about the additional fees for parking ($10 per night)
- Several reviewers discovered that some of their in-room appliances were not in working order
- A couple of guests complained about the food and service at the on-site restaurant
Updated Oct 12, 2012
3 out of 10 | Daniel stayed December 04, 2013
"Wouldnt stay there"
"Plus side: staff friendly. Restaurant service was very good as was the food. Good location downtown. Negatives: room was in bad need of renovation, cracked plaster in ceiling gave room a dumpy appearance. Bathroom had hairs stuck to walls a d ceiling... Gross. Room had no thermostat to control temperature. Wall mounted heating unit was very noisy and made sleeping difficult. heated the room to sauna like conditions or no heat at all. I had to get up every hour to either shut it off or turn it back on. Windows leaked cold air terribly. Tv was malfunctioning causing the picture to flicker uncontrollably. Underground parking fee of 12$ per night seemed excessive as well. Overall: poor value for the price. Location was not worth the poor sleep that night. Would have gotten a better sleep in my car."
8 out of 10 | Heidi stayed October 08, 2011
"We enjoyed our stay. The only thing we found that the hot tub was almost too hot...we couldn't sit in it. Rest of the pool was great."
7 out of 10 | Lilliane stayed October 25, 2009
"It is hard to get into as there is no allwy way or check in curb. The parking was full outside the hotel. No maps of the hotel and we could not find the ice machine. Also check out time was no where indicated."
7 out of 10 | Shelley stayed September 07, 2009
"For the price of the room, would have liked at least a fridge in room, microwaves common now also, nice tv, excellent price on breakfast buffet."
3 out of 10 | Verified Guest stayed June 07, 2006
"Undergoing major renovations at the time of stay. Perhaps much improved when completed."
2 out of 10 | Lindsay stayed May 22, 2005
"I would not reccommend this hotel for the price you pay. You also have to pay for parking which is not secure. It looks like it might have been nice ten years ago but there has been no upkeeping to it."
5 out of 10 | Richard stayed May 05, 2005
"Noisy at night...probably due to the meetings and clients staying at the hotel. Room itself was good. Bathroom can use some updating. The floor of the tub look like it was put in in the sixties. Hook opn back of bathroom door looked as if it was ready to fall off. Get new shower heads installed so there is some pressure, rather than a weak drizzle."