OverviewThis property is located in downtown Regina and is connected, via pedway, to the Casino Regina (poker, table games, slot machines, live entertainment, and dining) and to the Cornwall Centre (shopping mall). Both of these attractions are located within a 2-minute walk. This hotel is ideal for tourists and business travellers who are looking to access downtown destinations on foot.
This property is 100% smoke-free and all 274 rooms and suites include free Wi-Fi, air conditioning, a work desk and chair, a TV with pay-per-view movies, a coffeemaker, an iron and ironing board, windows that open, and free local calls. Premier rooms also include bathrobes and an iPod docking station. Rooms are furnished with 2 double beds, 1 king bed, or 1 queen bed and a sofabed.
Guests staying in Signature Club rooms also receive bathrobes, a mini-fridge, turn-down service, and access to the Signature Club which includes a free breakfast, free evening hors d'oeuvres, an honour bar, and a selection of newspapers and magazines. Suites at this property provide more spacious accommodations and include the aforementioned standard amenities and separate living and bedroom areas, a second TV, a mini-fridge, a walk-in glass shower, and a jetted tub. Suites are furnished with a king bed.
On-site covered outdoor parking is $9 per night, while underground parking is available for $17 per night. Pets are permitted for an additional fee of $35 per stay ($70 for stays over 5 days).
This property has multiple on-site dining options including the Indigo Dining Room (breakfast, lunch, and dinner), the Omega Lounge (lunch and dinner), and the Urban Bean (breakfast, lunch, and snacks). Room service is also available.
On-site recreational facilities include an indoor pool, a 3-storey waterslide, a children's splash pool, a hot tub, and a fitness centre. Other amenities include a business centre, meeting space, a day spa, bell and concierge services, an ATM, currency exchange, and safe deposit boxes.
The Mosaic Stadium (home of the CFL's Saskatchewan Roughriders) is a 6-minute drive (or 18-minute walk) from this hotel, while the Conexus Arts Centre is 8 minutes away by car. The Regina International Airport (YQR) is an 11-minute drive away. (All walking and driving time estimates: Google Maps)
The GoodPositive reviews for this property slightly outnumbered negative reviews, among the reviews used for this analysis.
Many guests described their rooms as clean and several reviewers found their beds to be comfortable. A couple of guests found their rooms to be quiet and a couple of other reviewers praised the pleasant views of the city from their guest rooms.
The staff throughout the hotel were frequently complimented, and guests described the staff as friendly, helpful, professional, and efficient. One reviewer said that the front desk agents were "always happy to help" and another guest described the service he received as "top notch".
Many guests found the location ideal for accessing downtown attractions, including the Casino Regina, shopping destinations, and restaurants.
Several reviewers praised the food at the on-site restaurant, specifically the breakfast buffet.
A few guests mentioned that the indoor pool and waterslide (with its own separate pool) were value-added features. A couple of reviewers also mentioned that the free Wi-Fi service was fast and reliable.
The Bad
As mentioned above, positive reviews slightly outnumbered negative reviews for this hotel, among the reviews sourced for this analysis. There were several common concerns found for this property.
Many guests thought that the room rates were expensive and that this hotel did not offer good value for the money they spent. A couple of guests found the prices at the on-site restaurant expensive and several reviewers complained about the additional fees for on-site parking ($9-$17 per night). A few reviewers also complained that the on-site underground parking facility was small and cramped, especially for guests who were driving larger SUV-sized vehicles.
Many guests described the in-room decor, furniture, and fixtures as dated. Reviewers described chipped paint, stained carpeting, and mouldy bathroom tiles.
A few guests complained that some rooms in this hotel were not equipped with a mini-fridge.
Booking.com gave this hotel an average score of 8.2 out of 10, based on 26 reviews.
TripAdvisor.ca ranked this property #8 out of 27 hotels in Regina, from 103 reviews.
CanadianHotelGuide.com gave this property an average score of 7.9 out of 10, based on 77 guest reviews.
