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Chateau Regina Hotel & Suites

Chateau Regina Hotel & Suites is a 3 star hotel in Regina, Saskatchewan, Canada 1110 Victoria Ave East, Regina, SK, Canada
Estimated Price
$129
CAD
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Guest Reviews
Amenities
Booking Information

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Friendly service, reasonable room rates, but dated decor, furniture, and fixtures

Pros 
  • Free Wi-Fi and free parking
  • Several guests described the front desk agents as friendly and professional
  • A few reviewers found the location convenient for accessing major highways
  • A couple of guests thought that the room rates were reasonable
Cons 
  • Many guests described the in-room decor, furnishings, and fixtures as dated and in need of repairs
  • Several reviewers discovered unpleasant odours in their rooms
  • Several guests complained that their in-room appliances were not in working order
  • A couple of reviewers found their beds to be uncomfortable
  • A couple of guests were disturbed by noise from neighbouring rooms

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Editor's Analysis
Updated on Oct 16, 2012
Overview
This property is located within a commercial/big box shopping area, east of the downtown area, and there are several restaurants located within a 3-minute drive of this hotel. The Trans-Canada Highway and Ring Road (two major thoroughfares) are less than a 1-minute drive away, making this hotel well situated for guests who prefer to explore the area by car.

This property is 100% smoke-free and all 155 rooms and suites include free Wi-Fi, an iron and ironing board, a TV, a coffeemaker, windows that open, free local calls, and a work desk. Rooms are furnished with 2 double beds or 1 queen bed. Suites provide more spacious accommodations, a separate living area, and 1 king bed. Family suites include a second bedroom with bunk beds. Select suites include pay-per-view movies, a jetted tub, a walk-in shower, a kitchenette, and a dining table. Suites are also available for long-term rentals.

Free parking is available on site and pets are permitted for an additional fee of $25 per stay.

Select room packages include a free breakfast. The on-site restaurant and lounge serves breakfast, lunch, and dinner.

Other on-site amenities include a fitness centre, an indoor pool, a hot tub, a business centre, meeting rooms, coin-operated laundry machines, dry cleaning (extra fees apply), a guest communal kitchen, safe deposit boxes, and free newspapers.

The Victoria Square shopping centre is a 6-minute drive away. The downtown area of Regina, including the Casino Regina, Cornwall Centre (shopping mall), Victoria Park, and Wonderland Entertainment Centre (arcade), is about 7 minutes away by car. The Mosaic Stadium (home of the CFL's Saskatchewan Roughrider) is an 11-minute drive away.

The University of Regina (main campus) is 7 minutes away by car, while the Conexus Arts Centre (performing arts venue) is a 12-minute drive away. The Saskatchewan Science Centre (museum and IMAX theatre) is 9 minutes away by car. The Regina International Airport (YQR) is a 14-minute drive away. (All driving time estimates: Google Maps)
The Good
Negative reviews for this hotel greatly outnumbered positive reviews, among the reviews used for this analysis. However, there were a few common compliments found for this property.

Several guests described the front desk agents as friendly, professional, and helpful.

A few reviewers found the location convenient for accessing major thoroughfares and highways and a couple of guests thought that the hotel was easy to find from the highway.

A couple of guests thought that the room rates were reasonable.

Isolated compliments included: good food at the on-site restaurant and rooms were equipped with a microwave, a mini-fridge, and a coffeemaker.

The Bad
As mentioned above, negative reviews greatly outnumbered positive reviews for this property, among the reviews sourced for this analysis.

Many guests complained that their rooms were dated and in need of repairs. Reviewers described chipped paint, stained carpeting, clogged plumbing, broken faucets, ripped and worn linens, cigarette burns in the comforters, and old-style TVs. One guest described his room as "shabby", while another reviewer said that her room was "gross". A couple of reviewers found their beds to be uncomfortable.

Several reviewers described appliances that were not in working order including TVs, toilets, and jetted tubs. One guest said that the "fan in the bathroom vibrated the bed in the bedroom".

Several guests discovered unpleasant odours in the elevator and in the guest rooms. A couple of reviewers complained about smelling cigarette smoke in their non-smoking rooms.

A couple of guests were disturbed by noise from neighbouring rooms and one reviewer found traffic noise to be disruptive.

One reviewer said that the indoor pool appeared unclean and "murky", while another guest found the pool water to be uncomfortably cold.
Expedia.ca gave this hotel an average score of 3.0 out of 5.0, with 48% of 40 guests recommending the property.

TripAdvisor.ca ranked this hotel #14 out of 27 properties in Regina, from 94 guest reviews.

Hotels.com gave this property an average score of 3.0 out of 5.0, based on 81 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
6.7
Fair

#17 out of 22
Guest Rating Explained
Rating: 6.7 / 10 Details

No. of guest reviews: 246
Guest Recommended: Yes
Guest Ranking Explained

Chateau Regina Hotel & Suites is #17 out of 22 hotels in Regina ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Wendy from Saskatoon, SK CA rated Chateau Regina Hotel & Suites 7 out of 10 on August 15, 2013 Verified Guest Hotel Review
Hotel review by guest is Unknown
Stephen from Williston, ND US rated Chateau Regina Hotel & Suites 9 out of 10 on July 20, 2013 Verified Guest Hotel Review

"good"
"Good customer service"
Hotel review by guest is Positive
Laura from Tuxford, SK CA rated Chateau Regina Hotel & Suites 7 out of 10 on January 26, 2013 Verified Guest Hotel Review

"Jacuzzi Suite"
"I loved the Jacuzzi suite. The only problems were minimal. There are stains on the carpet and someone drew black ink on the ottoman. A few of the plug ins didn't work. Had no power on half of the room in the morning. The pool and hottub were out of commission as well."
Hotel review by guest is Negative
Dorothy from Mankota, SK CA rated Chateau Regina Hotel & Suites 6 out of 10 on May 11, 2011 Verified Guest Hotel Review

"we requested a wake up call at 4:14 a.m. and did not receive it and missed our plane, thank you"


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Connecting Rooms
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Karaoke
  • Photocopier
  • Desk
  • Full-service catering
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Designated Smoking Area
  • Vending Machines
  • Smoking Room
  • Family Room
  • Self Laundry
  • Free Parking
  • Pillow Top Mattress

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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