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Prince Albert hotel near South Hill Mall with restaurant but many complaints
- Free Wi-Fi, free breakfast and free parking
- Several guests complimented the staff for their friendly service
- A few reviewers praised the food at the on-site restaurant
- Many guests stated that they were unlikely to return to this hotel
- Many reviewers complained about noise disturbances from within the hotel
- Several guests described the interiors as dated
- A few reviewers were unhappy about smelling cigarette smoke in their non-smoking rooms and the halls
- Some guests described dirty rooms
- Many guests were unhappy with the hotel for a large number of reasons
Updated Oct 21, 2014
This hotel is situated adjacent to the South Hill Mall (shopping centre and movie theatre) and there are several restaurants located within a 5-minute walk. With two on-site restaurants and a business centre, this hotel may be well suited for business travellers looking to entertain clients at the hotel.more
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a coffeemaker, a mini-fridge, free local calls, a TV, an iron and ironing board, a hair dryer and individual climate control. Rooms are furnished with one queen bed, two queen beds or one king bed. Suites are furnished with either one queen bed or one king bed and provide more spacious accommodations with a separate sitting area. Select suites also include a jetted tub.
Free parking is available on site and pets are permitted in select rooms for an additional fee of $20 per pet, per stay (maximum of three pets per room).
A free continental breakfast is served daily from 6:30 am to 10 am. This hotel has two on-site restaurants that both serve lunch and dinner: Soprano's and JT's Sports Bar and Grill.
Other on-site amenities include a fitness centre, business centre, meeting space, an ATM, dry cleaning service, ice/vending machines and safe deposit boxes.
The Northern Lights Casino is a 2-minute drive away, while the Kinsmen water park and arena are both about 3 minutes away by car. Downtown Prince Albert is 7 minutes away by car and features the Gateway Mall, art galleries and the First Nations University of Canada. The Prince Albert Airport (YPA) is a 13-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on January 21, 2013: The free breakfast is served daily from 6:30 am to 10 am. Pets are permitted in select rooms for an additional fee of $20 per pet, per stay.
There were few positive comments found for this hotel, among the reviews used for this analysis. However, several guests did compliment the staff for their friendly service and a few reviewers praised the food at the on-site restaurant.
While a couple of guests described their rooms as clean, several reviewers expressed concerns about room cleanliness.
A couple or reviewers thought that the room rates were reasonable.
Many guests indicated that they were not likely to return to this hotel again, among the reviews sourced for this analysis. Reviewers seemed most disappointed by the appearance of their rooms and noise from the on-site lounge and neighbouring rooms.
Many guests complained about noise disturbances from the on-site lounge and from people in the halls and neighbouring rooms who seemed to be partying late at night. This party atmosphere was a safety concern for a few guests. One reviewer noticed that bar patrons, who were not hotel guests, were able to access the hotel hallways, while another guest witnessed a fight among bar patrons in the parking lot.
Several guests said that their rooms did not appear clean and that the decor and furnishings were dated. One reviewer specifically mentioned that the carpeting was dirty and a couple of other guests noticed that their tubs did not drain properly.
A few reviewers complained about smelling cigarette smoke in the halls, while a couple of other guests described smelling cigarette smoke in their non-smoking rooms. A few reviewers said that their in-room climate control units were not working and that their rooms were uncomfortably warm or cold.
SourcesExpedia.ca gave this hotel an average score of 3.1 out of 5, with 60% of 10 guests recommending the property.
TripAdvisor.ca ranked this hotel #6 out of 9 properties in Prince Albert, with an average score of 3 out of 5, from 57 reviews.
Hotels.com gave this property an average score of 3 out of 5, based on 20 guest reviews.
The author called the hotel on January 21, 2013 to verify some information.