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Secluded location with an on-site restaurant and spa, with well-appointed rooms
- Free Wi-Fi and free parking
- Many guests described their rooms as generally comfortable and well appointed
- The staff were frequently complimented for their friendly service
- Many reviewers praised the food and wait staff at the on-site restaurant
- Several guests found the surrounding grounds well maintained and pleasant
- A few reviewers enjoyed the outdoor hot tub
- Several guests complained about expensive prices at the on-site restaurant
- A couple of reviewers thought that the hotel did not provide good value for the money they spent
Updated Feb 4, 2014
This property is situated on 24 acres of land adjacent to the Gatineau River. Offering a secluded location, outdoor pools and hot tubs and an on-site spa, this hotel is well suited for guests looking for a relaxing getaway.more
This hotel has three separate buildings: the main lodge, the Mill Lodge and the Eco River Lodge. All rooms are smoke free and include free Wi-Fi, a flat screen TV, bathrobes, a desk, an iron and ironing board, a hair dryer, an iPod dock and individual climate control. Select rooms also include a sofabed. Wheelchair-accessible rooms are available.
Free parking is available on site and pets under 75 lbs are permitted in select rooms for an additional fee of $35 per stay.
The on-site Muse Restaurant serves breakfast, Sunday brunch and dinner. This hotel also has an on-site wine bar.
The on-site Spa offers massage, body treatments, facials, manicures and pedicures, and men's and couples' services. Other on-site amenities include an outdoor pool, two outdoor hot tubs, a waterfall, free snowshoe rentals in the winter, meeting/event space and concierge service.
Access to Highway 5 and the Vorlage Ski Centre are both a 4-minute drive away, while the Golf Mont Cascades golf course is about 15 minutes away by car. The city of Gatineau is a 27-minute drive away and includes the Canadian Museum of History, Casino du Lac Leamy and the Promonades of Ottawa shopping centre.
Downtown Ottawa, including Parliament Hill, the National Art Centre, the National Art Gallery and the National Mint, is about 30 minutes away by car, while the Ottawa International Airport (YOW) is a 45-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on January 25, 2014: Some in-room amenities and wheelchair accessibility.
Among the reviews used for this analysis, the on-site restaurant was the most complimented aspect of this property. The food and wait staff were frequently praised by guests and one reviewer said the "breakfast servings were generous and delicious".
The front desk staff were often complimented for their friendly and welcoming service.
Many guests agreed that their rooms were generally comfortable and well appointed, while a few reviewers found the beds comfortable.
Several reviewers said that the surrounding grounds were well maintained and beautiful.
A few guests enjoyed the outdoor hot tub.
A couple of guests described pleasant experiences at the on-site spa, but some other reviewers expressed concerns about the spa (see below for more details).
There were a few common concerns found for this hotel, among the reviews sourced for this editorial.more
A couple of guests thought that this hotel did not offer good value for the money they spent.
While many guests praised the food at the on-site restaurant, several reviewers mentioned that the prices were expensive, particularly the dinner menu.
While a couple of guests enjoyed their experience at the on-site spa, as mentioned above, a couple of other reviewers were not happy with the customer service at the spa. One guest thought that the receptionist was rude, while another reviewer found the massage therapist unaccommodating.
There were a few other complaints found for this hotel, but they seemed to result from isolated experiences.
SourcesExpedia.ca gave this hotel an average score of 4.3 out of 5, with 95% of 20 guests recommending the property.
TripAdvisor.ca ranked this hotel #1 out of 2 hotels in Wakefield, with an average score of 4 out of 5, from 285 reviews.
The author called the hotel on January 25, 2014 to verify some information.
Ranked by Guests#