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Guest Reviews
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7.3
Good
#1 out of 2
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Guest Rating Explained
Rating: 7.3 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.9 |
| Cleanliness: |
8.2 |
| Location: |
5.0 |
| Comfort: |
7.6 |
| Service: |
6.9 |
| Value: |
6.9 |
Details
No. of guest ratings: 8
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #1 out of 2 hotels in Vaudreuil ranked by guests.
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John from Toronto, ON CA stayed on October 30, 2005
"ent for a friends 60th birthday. Enjoyed my stay"
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Olajide from Winnipeg, PQ CA stayed on October 09, 2005
"Yes i did not receive a complementary newspaper that ought to have been dropped at my door. However i did see the flat t.v in the open space quite catchy. Anyway to be frank. I have been in better hotels but the location of chateau vandreuil is romantic."
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Alison from Boston, MA US stayed on September 18, 2005
"I found the hotel itself and the grounds quite nice but the customer service was lacking; we did not find most of the staff very friendly with a few exceptions. We also discovered that we apparently double tipped all the wait staff at the restaurants, because at check-out time, we found that tips had already been included in our bill, which we didn't find clearly indicated by the waiter or on the menu. There was a line for tips on the credit card receipt so I filled it out as I would at any other restaurant. It would be helpful for the hotel to clearly explain these things at check-in if they're going to be handled like this. We are from the U.S. and had just come from a hotel in Old Montreal where the staff were exceptional, so it was all the more surprising to us to come to a place where we often felt either ignored by the staff or treated rudely by them - for example, when we checked in, there were four employees standing in front of the hotel - not one offered to help us with our luggage. When we checked in, we were handed the room key card closed and the front desk person didn't tell us our room # or anything. Nor did they explain any of the amenities at the hotel - i.e. the pool is located here, etc. When we went to the restaurant after 9 pm, we almost thought we wouldn't be able to get a table, since the first thing we were told were that the reservations ended at 9 pm. I would actually say that the service at the hotel was among the poorest I have experienced, which was surprising, since I understand the hotel hosts a number of events there each year."
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Harvy from Lexington, MA US stayed on July 03, 2005
"Enjoyed staying there 10 years ago, and enjoyed it just as much this time. Very nice place and area to relax."
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Dario from Geneva, CH stayed on April 08, 2005
"As you can see from the above, my stay has been a very short one: only one day ! So I had no chance to really value the amenities and the other information asked.
The feeling was anyway very positive, and certainly I'll try to come back with more time to spend around.
One missing info; I was not able to know if there is a fast train from the airport to down town Montreal, to allow planning a vist.
I suggest to include these info in the brochure of the area (Quebec) and also in that of the Hotel; much better if tese are also available on the web site.
Thanks,
Dario Malagodi"
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Barry from Burlington, ON CA stayed on January 26, 2005
"there was a charge of $11.95/day for Hi-speed internet- most hotels include this in room cost now- wasn't aware of the cost until check-out. Heating system erratic and noisy- although it was very cold outside -25 C. Restaurant food was good and well priced for quality (italian) but wine prices were excessive."
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Overview & Amenities
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The Chateau Vaudreuil is a 4-Diamond 5 Star luxury facility renowned for its magnificent setting and refined personal attention. Located on the shores of the majestic Lake of two Mountains, it combines natural beauty with the subtleties of European charm. Our 116 spacious suites are all inspired by the fine tradition of Europe, French doors, rich wood, soft colors and classic designs create elegance that surrounds you from the moment you arrive at Chateau Vaudreuil. Most of our suites offer an unforgettable view of the lake or gardens. Spacious living room and many with whirlpool bath provide a comfort and luxury sought after by many. Guests can enjoy abundant gardens, the renowned Villa D?Este restaurant, Indoor pool with Jacuzzi and Steam room, 2 Tennis courts, Volleyball court, Kids play park, Pedal boats, canoes, and mountain bikes. Our team of hotel industry specialists will assure the highest level of satisfaction. We invite you to come share the enthusiasm that has made the Chateau Vaudreuil the premiere hotel experience.
Policies
Guarantee:
Cancel: Rsvns must be cancelled at least 2 days prior to arrival date to avoid a penalty of 1 nt stay plus tax.No-show fee: 1 nt + tax.Early check-out charge: based on season and availability.Exceptions may apply during holidays, special events or conventions
Check-In: 3pm
Check-Out: 12pm
Services Description
Attraction Info
Dining Info
Recreation Info
Room Type Descriptions
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Booking Information
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The hotel you have selected -- Chateau Vaudreuil -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Chateau Vaudreuil through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Chateau Vaudreuil computer reservation system in Vaudreuil, Quebec.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Chateau Vaudreuil. For your comfort and peace of mind, you may even.
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