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Free Wi-Fi, clean rooms but dated furniture and limited breakfast, say some guests

Pros
  • Free Wi-Fi, parking and breakfast
  • Some guests thought the rooms were clean
  • Some guests liked the hotel's proximity to shops and restaurants
Cons
  • Some guests claimed the non-smoking rooms smelled like smoke
  • A couple reviewers felt the breakfast lacked variety
  • The room furnishings needed updates, according to some reviewers
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Mar 27, 2013
Overview
This hotel is situated 12 minutes by car from the Val D'or Airport (YVO) with restaurants and shops within a 5-minute drive, making this a good choice for travellers who want convenient access to the airport and those wanting amenities nearby.

This hotel features 80 guest rooms. Each room comes with a coffeemaker, a hair dryer, a clock radio, cable TV, a desk and chair and complimentary weekday newspaper. Rooms are air conditioned with in-room climate control. Select rooms feature a mini-fridge and a microwave. All rooms come with free Wi-Fi and free local calls. Not all rooms are smoke free.

A complimentary continental breakfast is offered and free on-site parking is available. Pets are permitted to stay for a fee of $25 per stay, however, there is a limit of one pet, weighing 25 lbs or less, and pet rooms are also smoking rooms.

Other hotel services include fax and copy services, a guest computer, coffee service in the lobby and a 24-hour front desk. This hotel serves afternoon tea.

Local attractions like Centre d'Exposition de Val D'or and Club Sports Belvedere are a 5-minute drive from the hotel. Restaurants like Pizzeria Val D'or, Benedictine (brunch) and Restaurant Fleur de Lotus (Chinese cuisine) are within a 1-minute walk. Big-box stores like Walmart and Canadian Tire are a 4-minute drive from the property. (All walking and driving distances: Google Maps)

Confirmed with a front desk agent on March 19, 2013: free breakfast, free parking, pet policy, business services and free Wi-Fi.
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The Good
The reviews sourced for this analysis were mixed. Several guests gave positive feedback on the rooms, the location and the staff.

Some reviewers thought the rooms were clean while others thought the rooms were spacious. A couple guests also thought the beds were comfortable. However, a few other guests complained about odours and room furnishings (see below for more details).

According to some guests, the hotel was conveniently located near shops and restaurants. A few guests also thought the hotel provided easy access to the airport.

The staff, according to some reviewers, were friendly and helpful. A few guests appreciated that the check in and check out process was efficient and easy.
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The Bad
As mentioned above, the reviews sourced for this analysis were mixed. Some guests left negative feedback about the room furnishings and breakfast and complained about unpleasant odours.

According to some guests, the room furnishings could use improvements and upgrades. A couple reviewers claimed that the furniture was stained and felt it needed to be replaced and updated.

Some reviewers claimed that their non-smoking rooms and the hallways smelled like smoke.

A couple guests were displeased with the continental breakfast and felt it lacked variety. One reviewer said the selection was minimal.
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Show Sources
Sources
Hotels.com rated this hotel 3.4 out of 5 based on 18 reviews.

Expedia.ca rated this hotel 3.2 out of 5 based on 4 reviews with 75% of guests recommending it.

TripAdvisor.com ranked this hotel #6 out of 7 hotels in Val D'or based on 17 reviews.

The author called the hotel to verify some information on March 19, 2013.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
7.2
Good
#
3 / out of 3
hotels in Val D'or

Rated 7.2/10 based on 329 reviews

Ranked #3 out of 3 hotels in Val D'or

329
Map Marker Comfort Inn Val D'or
1665 3ieme Av, Val D'or, QC