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Along Hwy 138, 7-min. drive from town centre, free breakfast, mixed room reviews

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Many guests were pleased with the level of customer service they received
  • Several reviewers enjoyed their clean and updated rooms
  • The hotel's free breakfast was praised for its quality and service
Cons
  • Some guests reported dated rooms and hallway noise from other guests
  • A few reviewers described the surrounding area as industrial and recommended the hotel only for those with a vehicle
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Dec 20, 2013
Overview
Located along Highway 138 and about a 7-minute drive from Trois-Rivieres' city centre, the Hotel L'Urbania is geared towards business or vacation travellers who require a hotel with meeting/banquet facilities, a free breakfast and easy highway access.

Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a coffeemaker, a sitting area, a desk and a hair dryer. Irons and ironing board are available upon request and the hotel does not offer wheelchair-accessible rooms.

Hotel amenities include a seasonal outdoor pool, a fitness centre, meeting/banquet facilities, a business centre, a bar, a free made-to-order breakfast in the hotel's breakfast restaurant and free parking. Pets are permitted for $25 per pet, per day.

University of Quebec at Trois-Rivieres is roughly an 8-minute drive from the hotel, while Le Carrefour Trois-Rivieres Ouest offers shopping 9 minutes away on foot. Trois-Rivieres Convention Center is about a 7-minute drive away and Trois-Rivieres Airport (YRQ) is a 14-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $25/pet/day, wheelchair accessible. (Call Date: December 12, 2013)

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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms, breakfast and location.

The hotel's staff were the source of many compliments by reviewers. They were found to be efficient, friendly and professional.

Several guests were pleased with their accommodations at the hotel. They described their rooms as updated, clean, quiet and well equipped, with comfortable beds. Some patrons were disappointed with their lodgings, however (see below).

The hotel's free made-to-order breakfast was enjoyed by several lodgers. They described it as plentiful and tasty, with very good service.

Some travellers were satisfied with the hotel's location. They found it close to downtown, restaurants, shopping, highway access and the St. Lawrence Market. A few patrons complained about the hotel's location, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and the hotel's location.

Although several guests were pleased with their clean and updated rooms, some lodgers were disappointed with their accommodations. They reported dated decor, small-sized rooms, old TVs, inefficient air conditioning and noise from guests in the hallways.

While some reviewers were pleased with the hotel's proximity to highway access and shopping, a few patrons had complaints about its location. They described the surrounding area as industrial and recommended the hotel only for those with a car due the lack of establishments within walking distance.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.8 out of 10 from 273 reviews.

Expedia.ca guest reviews rated the hotel 3.5 out of 5 with a 95% recommendation rate from 183 reviews.

TripAdvisor.com guest reviews ranked the hotel #12 of 15 Trois-Rivieres hotels with an average rating of 3 out of 5 from 73 reviews.

The author called the hotel on December 12, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.1
Good
#
6 / out of 8
hotels in Trois-Rivieres

Rated 7.1/10 based on 1071 reviews

Ranked #6 out of 8 hotels in Trois-Rivieres

1071
Map Marker Hotel L'Urbania
3600 Boul. Gene-H.-Kruger, Trois-Rivieres, QC