OverviewThis hotel is situated in a downtown area, within walking distance (4-minutes southwest) to the Trois-Rivieres city centre. Local attractions such as Maison de La Culture de Trois-Rivieres and Musee Quebecois de Culture Populaire are also within walking distance, less than 3-minutes by foot from the property, making it suitable for leisure travellers who want to explore the area by foot.
Each of the 127 rooms come with individual climate control, an iron and ironing board, a coffeemaker, a clock radio, a desk and chair and free Wi-Fi. Some rooms come with a mini-fridge. Smoking and non-smoking accommodations are available.
Free parking is available and pets are permitted to stay at this hotel for a fee of $25 for the duration of stay.
Other amenities offered include a fitness room, an outdoor pool, a business centre, dry cleaning service, express checkout, meeting space, banquet facilities and an on-site restaurant (Le Rouge Vin).
The Trois-Rivieres Airport (YRQ) is a 21-minute drive southwest from the hotel. Shopping is available at the Trois-Rivieres Shopping Centre, 11-minutes by car (southwest). There are a couple restaurants within walking distance, such as Poivre Noir (French fare) and Souvlaki Centreville, a 7-minute walk from the hotel. (All walking and driving estimates: Google Maps)
Verified with the front desk February 20, 2013: pet policy, free parking, fitness room and smoking and non-smoking accommodations.
The GoodThe majority of feedback sourced for this analysis was positive. Guests liked the hotel's location, the staff, the rooms, the parking and the overall value for money spent.
The hotel's location was the biggest draw for many reviewers. Guests felt it was convenient for exploring the area and liked that several tourist attractions and restaurants were within walking distance.
The staff were described as helpful and cordial by many reviewers.
Several guests were impressed with the room size and thought the rooms were clean. However, there were some mixed reviews and opposing opinions about this (see below).
Some guests liked that the parking provided was underground.
A few reviewers thought the price paid was fair and the hotel offered good value.
The Bad
As mentioned above, the majority of reviews used for this analysis were positive. However, there were some concerns about the general state of the hotel and complaints about the fitness centre.
Most of the feedback regarding the rooms was positive but many reviewers felt the hotel's state in general was tired. Guests described the hotel as dated and felt upgrades (new furnishings) and more maintenance (citing stained carpets and chipped paint) was in order.
A couple guests were disappointed with the fitness centre. According to these guests the equipment was old.
Expedia.ca rated this hotel 3.8 out of 5 based on 20 reviews.
Booking.com rated this property 7.5 out of 10 based on 102 reviews.
TripAdvisor.com ranked this hotel #9 out of 15 hotels in Trois-Rivieres based on 56 reviews.
The author called the hotel to verify some information on February 20, 2013.
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Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
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