This hotel is situated 5-minutes from the nearest Highway 40 and 55 interchanges, with amenities (shopping and dining) less than 10-minutes away by car. This property would be suitable for guests who want to explore the area by car and who want off-site amenities nearby.
Each of the 74 rooms (recent renovations completed mid 2012) come with cable TV, a desk and chair, a coffee/tea maker, a hair dryer, an alarm clock and individual climate control. Some rooms feature a sofabed, a mini-fridge, an iron and ironing board and a jetted tub. Free Wi-Fi and free local calls come with all rooms. Smoking, non-smoking and accessible accommodations are available.
A free continental breakfast is offered and parking on-site is complimentary. Pets are permitted to stay at this hotel for a fee of $25 for the duration of stay.
Amenities include guest laundry, dry cleaning service, vending machines, meeting space and fax and copy services.
The hotel is a 12-minute drive (northeast) from the Trois-Rivieres Airport (YRQ). Shopping is available at Les Rivieres Shopping Centre, 9-minutes by car northwest. There are a couple fast food options, such as Tim Horton's and Pizzeria Stratos, 7-minutes by car from the hotel. Local attractions, such as Forges du Saint-Maurice National Historic Site and La Galerie d'art du Parc, are within a 16-minute drive from the property. (All driving estimates: Google Maps)
Confirmed with the front desk February 18, 2013: renovation completion, smoking and non-smoking accommodations free breakfast, free parking, mini-fridge in some rooms and pet policy.
The positive reviews outnumbered the negative ones among the reviews sourced for this analysis. Guests complimented the staff, the beds, the rooms, the location and thought the hotel provided good value.
The staff were frequently complimented by many reviewers for providing exceptional service. They were described as professional, helpful and friendly.
Several reviewers thought the beds were comfortable. A few guests described the beds as amazing.
Some guests described the rooms as comfortable, clean and updated (renovations were completed mid 2012). However, there are some mixed reviews and opposing opinions about room cleanliness (see below for more details).
Several reviewers thought the location was convenient to the highway and amenities.
Additionally, the breakfast received praise from some guests. They felt the quality of items offered was high and the quantity was generous. However, there are opposing opinions and mixed reviews about this (see below).
As mentioned above, the positive reviews outnumbered the negative reviews, among the reviews used for this analysis. However, some guests complained about the breakfast and room cleanliness.
The continental breakfast was the biggest source of complaint from reviewers. Several guests felt the breakfast did not provide enough selection and some guests thought the breakfast area was too disorganized.
As mentioned above, the majority of reviews regarding the rooms were positive however, some guests were not impressed with the cleanliness of the rooms. They claimed that linens were not changed upon their arrival and a few guests were disturbed by an unpleasant odour in their rooms.
rated this hotel 8.1 out of 10 based on 77 reviews.
TripAdvisor.com ranked this hotel #8 out of 15 hotels in Trois-Rivieres based on 26 reviews.
Expedia.ca rated this hotel 3.5 out of 5 based on 12 reviews.
The author called the hotel to verify some information on February 18, 2013.