The majority of comments reviewed for this analysis were positive, offering much praise for the hotel's staff, rooms and location.
Numerous reviewers were pleased with the level of customer service they received. They characterized the staff as competent, helpful and bilingual, and mentioned they provided "fast and friendly check-in".
The hotel's accommodations were a source of many compliments by guests. The rooms were described as clean, well equipped, and spacious, with comfortable beds and linens, modern decor and good water pressure. It should be noted however, that while the majority of reviewers were pleased with their rooms, a few guests complained of low lighting and poor ventilation in the winter months.
Several lodgers praised the hotel's location. They found it to be in the downtown area, easy to get to, as well as close to restaurants and shopping.