Delta SherbrookeDelta SherbrookeDelta SherbrookeDelta SherbrookeDelta SherbrookeDelta SherbrookeDelta SherbrookeDelta SherbrookeDelta Sherbrooke

Spacious rooms and great staff, some concerns with parking fee and pool size

Pros
  • Free Wi-Fi
  • Many guests were pleased with their comfortable and spacious rooms
  • The hotel's staff were the source of numerous compliments for their accommodating service
  • Several reviewers praised the hotel's on-site dining for its good quality and service
Cons
  • Several guests were disappointed to be charged an additional $5 parking fee
  • The hotel's pool was a source of complaint for its basement location and size, according to some reviewers
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Rates & Availability
Editor's Analysis
Updated Mar 12, 2013
Overview
Located on Highway 12 and an 11-minute drive from Sherbrooke's city centre, the Delta Sherbrooke Hotel and Conference Centre is popular with business and vacation travellers who prefer a full-service hotel with an on-site restaurant, a spa and easy highway access.

This hotel has 178 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, and a hair dryer. Standard rooms offer one king or two double beds, while rooms with an iron and ironing board, and a bathrobe for each guest are also available.

Hotel amenities include an indoor saltwater pool, a hot tub, a spa, fitness facilities, a business centre and meeting/conference facilities. Pets are permitted for an additional $35 per pet per stay, parking is $5 per night, and wheelchair accessible rooms are available upon request.

On-site dining is offered at Le Murville (serving breakfast and lunch daily), and the V.S.O.P. Bar which serves dinner daily. Shopping can be found at Les Promenades King, which is roughly a 10-minute walk east of the hotel.

The Sherbrooke Golf Club is a 7-minute drive northeast, while the Musée de la Nature et des Sciences and Cathedrale St. Michel are both about an 8-minute drive eastward. The University of Sherbrooke is roughly an 8-minute drive south of the hotel, and Montreal/Saint-Hubert Airport (YHU) is about a one hour and 30-minute drive west. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent on March 12, 2013: Free Wi-Fi, parking $5/night, pets permitted for $35 per stay, wheelchair accessible.
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The Good
The majority of reviews consulted for this analysis were positive with praise going to the hotel's rooms, staff and on-site dining.

Many lodgers praised the accommodation at this hotel. They described their rooms as clean, quiet and spacious, with good toiletries, nice city views and a strong Wi-Fi connection. It should be noted however, that a few guests complained of noisy bathroom fans.

The hotel's staff were the source of numerous compliments by reviewers. Guests said the staff were kind and helpful, providing quick check in and check out services.

Several guests were pleased with the hotel's restaurants. The food was described as delicious and the service as friendly and attentive. 

The hotel's location was also praised by some guests, who said it was close to restaurants, shopping and highway access.
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The Bad
While the majority of the reviews consulted for this analysis were positive, there were a few common complaints about the parking and the pool.

Several guests were disappointed they had to pay an extra $5 per night for parking. These reviewers felt it should have been included in the rate, and also mentioned they were not made aware of this charge until it showed up on their bill.

The hotel's pool area was a source of complaint by some reviewers. They described the pool itself as being too small (fitting about 10 people), and reported it was located in the basement with no windows, which they felt was not very inviting.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #2 out of 15 Sherbrooke Hotels from 70 guest reviews.

Booking.com guest reviews rated the hotel 8.8 out of 10 from 88 reviews.

Expedia.com guest reviews rated the hotel 4.1 out of 5 with a 96% recommendation rate from 49 reviews.

The author called the hotel on March 12, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.9
Good

Rated 7.9/10 based on 255 reviews

Ranked #2 out of 9 hotels in Sherbrooke


10 out of 10 | Verified Guest stayed September 05, 2010

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10 out of 10 | Irene stayed May 14, 2006


10 out of 10 | Michael stayed July 27, 2005

"Very friendly,everyone spoke both french & english with a smile. Just a very nice place to stay"

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8 out of 10 | Norman stayed July 02, 2005


10 out of 10 | Verified Guest stayed February 18, 2004

"We had to extend our stay. The staff was very helpful and found us a room at the same price."

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7 out of 10 | Michael stayed January 10, 2004

"We stayed on the 10th floor and while we were there the elevator went under repair because of some vandlism. We had to use the maintenance elevator which wasn't very clean. The customer service was very good. They were very patient because we could not speak french. Otherwise it was a good stay and I would recommend the hotel to other people."

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8 out of 10 | Michael stayed December 05, 2003

"The entrance to the hotel is a little strange. The signage on the street tells you to turn into the driveway that is actually for the bank. I was confused at where the front entrance was. It is actually the second street after that sign."

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Location
  • Sherbrooke Airport (20.1 km)
Map Marker Delta Sherbrooke
2685 King Street West, Sherbrooke, QC