Spacious rooms and great staff, some concerns with parking fee and pool size
- Free Wi-Fi
- Many guests were pleased with their comfortable and spacious rooms
- The hotel's staff were the source of numerous compliments for their accommodating service
- Several reviewers praised the hotel's on-site dining for its good quality and service
- Several guests were disappointed to be charged an additional $5 parking fee
- The hotel's pool was a source of complaint for its basement location and size, according to some reviewers
Updated Mar 12, 2013
This hotel has 178 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, and a hair dryer. Standard rooms offer one king or two double beds, while rooms with an iron and ironing board, and a bathrobe for each guest are also available.
Hotel amenities include an indoor saltwater pool, a hot tub, a spa, fitness facilities, a business centre and meeting/conference facilities. Pets are permitted for an additional $35 per pet per stay, parking is $5 per night, and wheelchair accessible rooms are available upon request.
On-site dining is offered at Le Murville (serving breakfast and lunch daily), and the V.S.O.P. Bar which serves dinner daily. Shopping can be found at Les Promenades King, which is roughly a 10-minute walk east of the hotel.
Verified with a front desk agent on March 12, 2013: Free Wi-Fi, parking $5/night, pets permitted for $35 per stay, wheelchair accessible.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 88 reviews.
The author called the hotel on March 12, 2013 to verify some information.
10 out of 10 | Michael stayed July 27, 2005
"Very friendly,everyone spoke both french & english with a smile. Just a very nice place to stay"
10 out of 10 | Verified Guest stayed February 18, 2004
"We had to extend our stay. The staff was very helpful and found us a room at the same price."
7 out of 10 | Michael stayed January 10, 2004
"We stayed on the 10th floor and while we were there the elevator went under repair because of some vandlism. We had to use the maintenance elevator which wasn't very clean. The customer service was very good. They were very patient because we could not speak french. Otherwise it was a good stay and I would recommend the hotel to other people."
8 out of 10 | Michael stayed December 05, 2003
"The entrance to the hotel is a little strange. The signage on the street tells you to turn into the driveway that is actually for the bank. I was confused at where the front entrance was. It is actually the second street after that sign."