OverviewLocated on Highway 12 and an 11-minute drive from Sherbrooke's city centre, the Delta Sherbrooke Hotel and Conference Centre is popular with business and vacation travellers who prefer a full-service hotel with an on-site restaurant, a spa and easy highway access.
This hotel has 178 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, and a hair dryer. Standard rooms offer one king or two double beds, while rooms with an iron and ironing board, and a bathrobe for each guest are also available.
Hotel amenities include an indoor saltwater pool, a hot tub, a spa, fitness facilities, a business centre and meeting/conference facilities. Pets are permitted for an additional $35 per pet per stay, parking is $5 per night, and wheelchair accessible rooms are available upon request.
On-site dining is offered at Le Murville (serving breakfast and lunch daily), and the V.S.O.P. Bar which serves dinner daily. Shopping can be found at Les Promenades King, which is roughly a 10-minute walk east of the hotel.
The Sherbrooke Golf Club is a 7-minute drive northeast, while the Musée de la Nature et des Sciences and Cathedrale St. Michel are both about an 8-minute drive eastward. The University of Sherbrooke is roughly an 8-minute drive south of the hotel, and Montreal/Saint-Hubert Airport (YHU) is about a one hour and 30-minute drive west. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on March 12, 2013: Free Wi-Fi, parking $5/night, pets permitted for $35 per stay, wheelchair accessible.
The GoodThe majority of reviews consulted for this analysis were positive with praise going to the hotel's rooms, staff and on-site dining.
Many lodgers praised the accommodation at this hotel. They described their rooms as clean, quiet and spacious, with good toiletries, nice city views and a strong Wi-Fi connection. It should be noted however, that a few guests complained of noisy bathroom fans.
The hotel's staff were the source of numerous compliments by reviewers. Guests said the staff were kind and helpful, providing quick check in and check out services.
Several guests were pleased with the hotel's restaurants. The food was described as delicious and the service as friendly and attentive.
The hotel's location was also praised by some guests, who said it was close to restaurants, shopping and highway access.
The Bad
While the majority of the reviews consulted for this analysis were positive, there were a few common complaints about the parking and the pool.
Several guests were disappointed they had to pay an extra $5 per night for parking. These reviewers felt it should have been included in the rate, and also mentioned they were not made aware of this charge until it showed up on their bill.
The hotel's pool area was a source of complaint by some reviewers. They described the pool itself as being too small (fitting about 10 people), and reported it was located in the basement with no windows, which they felt was not very inviting.
TripAdvisor.com guest reviews ranked the hotel #2 out of 15 Sherbrooke Hotels from 70 guest reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 88 reviews.
Expedia.com guest reviews rated the hotel 4.1 out of 5 with a 96% recommendation rate from 49 reviews.
The author called the hotel on March 12, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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