Overview
Located about a 3-minute drive from Highway 325 on Rigaud Mountain, The Auberge des Gallant is geared towards business and vacation travellers who prefer bed and breakfast-style accommodations with meeting/banquet space, an on-site restaurant and a spa.
This hotel has 43 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a desk, a seating area and a hair dryer. Standard rooms offer one queen or two double beds, while rooms with a fireplace, a balcony and/or a king-sized bed are also available.
Hotel amenities include a seasonal outdoor pool, a hot tub, a sauna, a spa, fitness facilities, meeting/banquet space, a maple sugar shack, souvenir shop, a free breakfast and free parking. There are five acres of botanical gardens on site. The hotel's dining room serves breakfast, lunch and dinner daily. Wheelchair accessibility is offered. Pets are permitted, although charges may apply depending on size, number and length of stay.
Voyageur Provincial Park is about a 25-minute drive northwest of the hotel, while Centre Valleyfield offers shopping about 35 minutes away by car. Whitlock Golf and Country Club is about a 28-minute drive eastward and Pierre Elliott Trudeau International Airport (YUL) is approximately a 50-minute drive east. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted (charges may apply), wheelchair accessible. (Call date: April 15, 2013)
The GoodOf the reviews consulted for this analysis, the majority were positive, with praise commonly going to the hotel's staff, restaurant and location.
Numerous reviewers were pleased with the level of customer service they received, and characterized the staff as professional, attentive and accommodating. One guest remarked that the staff will bend over backwards and are attentive to little details.
The hotel's restaurant was the source of many compliments by guests. The food was described as tasty, amazing and excellent, with beautiful presentation. The service was found to be wonderful and attentive. However, a couple of guests took issue with the prices (see below).
Several lodgers enjoyed the hotel's location, and described it as beautiful and scenic, with breathtaking gardens and easy highway access.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a some common complaints about the rooms, the value and noise transfer.
Some guests were disappointed with the accommodations at this hotel. They described their rooms as having outdated decor and low water pressure, and being in need of upgrades
A few reviewers found the prices to be too high at the hotel. These guests felt they paid too much for their rooms given the outdated decor, and also felt the restaurant was expensive, although they did praise the food quality.
Noise disturbances were mentioned by a couple of lodgers. They reported rowdy wedding guests late at night, as well as noise from other lodgers overhead and from plumbing.
TripAdvisor.com guest reviews ranked the hotel #1 out of 3 Sainte-Marthe B&B and Inns with an average rating of 3.5 out of 5 from 29 reviews.
The author called the hotel on April 15, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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