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Great restaurant, easy highway access, but mixed room and staff reviews
- Free Wi-Fi, free parking
- Many reviewers praised the quality and service at the hotel's Restaurant l'Eau a la Bouche
- Some guests enjoyed their clean and comfortable rooms
- Some lodgers reported worn rooms with no in-room fridges
- The staff were found to be unfriendly and inattentive by some guests
Updated Oct 23, 2013
Located about a 2-minute drive from the nearest Highway 15 on-ramp and a 3-minute drive from Saint Adele's town centre, Hotel l'Eau a la Bouche is suitable for car travellers who prefer a centrally located boutique-style hotel with meeting/banquet facilities, on-site dining and easy highway access.more
This non-smoking and air conditioned hotel offers in-room amenities such as free Wi-Fi, cable TV, a coffeemaker, a fireplace, an in-room safe, an iron and ironing board and a hair dryer. The hotel does not offer wheelchair-accessible rooms, but does have an elevator.
Hotel amenities include a heated outdoor pool, a hot tub, a sauna, a steam room, a spa and wellness centre, fitness facilities, meeting/banquet facilities, a business centre, laundry services and free parking. On-site dining is offered at Restaurant l'Eau a la Bouche (serving dinner daily) and Cafe-Bistro H20, which serves breakfast and lunch daily. Pets are not permitted.
Les Promenades Ste-Adele offers shopping about a 4-minute drive from the hotel, while Mont Saint-Sauveur is 15 minutes away by car. Club De Golf Chantecler is a 4-minute drive away and Mirabel International Airport (YMX) can be found roughly a 30-minute drive away. (All distances and travel time estimates: Google Maps)
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's Restaurant l'Eau a la Bouche, rooms and staff.
Numerous guests praised the hotel's Restaurant l'Eau a la Bouche, describing it as fantastic, amazing, fresh and delicious, with excellent service. One lodger noted, "The food was excellent from beginning to end. There is a strong emphasis on local suppliers. The wine list is a bit on the expensive side, not very large, but it has a good variety to match the menu. To our experience it is still the best restaurant in this area".
Some reviewers were satisfied with their accommodations at the hotel. They found their rooms to be clean, spacious and quiet, with large bathrooms and comfortable beds. Some patrons were disappointed with their lodgings, however (see below).
The hotel's staff were the source of some compliments by travellers, who characterized them as friendly, professional and knowledgable. Some lodgers complained about the level of customer service they received, however (see below).
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and staff.
Although some reviewers were pleased with their clean and comfortable rooms, some guests criticized the hotel's lodgings. They reported dated decor, worn carpets and furniture, uncomfortable beds and no in-room mini-fridges.
While some travellers complimented the hotel's friendly and professional service, some lodgers were disappointed with the hotel's staff. They characterized them as unfriendly, mediocre and inattentive.
SourcesTripAdvisor.com guest reviews ranked the hotel #7 of 12 Sainte-Adele hotels with an average rating of 3 out of 5 from 56 reviews.
Booking.com guest reviews rated the hotel 7.6 out of 10 from 2 reviews.