Located about a 2-minute drive from Saint-Sauveur's city centre and less than a 1-minute drive from Highway 364, the Manoir St-Sauveur is popular with business and vacation travellers who prefer a full-service hotel with an indoor pool, on-site dining and meeting/banquet space.
This non-smoking hotel has 250 air-conditioned guest rooms, suites and condos, each offering free Wi-Fi, cable TV, a coffeemaker, a minibar, a seating area, a desk, an iron and ironing board and a hair dryer. Standard rooms offer one or two queen beds, while various rooms and suites offer additional amenities such as a fireplace, a kitchenette, a jetted tub, a seating area with a sofabed, a washer and dryer and a bathrobe for each guest.
Hotel amenities include an indoor pool, an outdoor hot tub, a spa, fitness facilities, meeting/banquet facilities, a sports centre with tennis and volleyball courts, a business centre, a bar and free parking.
On-site dining is offered at Restaurant L'Ambiance (open daily for dinner) and Le Boudoir Lounge features a bistro menu. At La Tablee, a daily buffet breakfast is served at 7 am for $17 per guest, and a special brunch is served on Sundays for $34 per guest.
Pets are not permitted and wheelchair accessible rooms are available upon request.
Saint-Sauveur's factory outlets are a 6-minute walk from the hotel, while Mont Saint-Sauveur is roughly a 2-minute drive away. Piedmont Golf Club is about a 7-minute drive from the hotel, and Pierre Elliott Trudeau International Airport (YUL) is about a 45-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted. (Call Date: April 5, 2013)
Of the reviews consulted for this analysis the majority were positive, with much praise going to the hotel's rooms, location and staff.
Numerous guests praised their accommodations at this hotel. They described their rooms as clean, spacious, well equipped and well laid out, with comfortable beds, luxurious linens and nice views of Mont Saint-Sauveur.
The hotel's location was complimented by many lodgers. They found it to be close to Mont Saint-Sauveur, skiing, restaurants, shopping and the town centre.
Several reviewers were pleased with the level of customer service they received during their stay, and characterized the staff as professional, warm and bilingual. One guest stated that the staff could not have been more polite and helpful.
Some guests loved the restaurant food, but there were several complaints about the restaurant (see below).
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's restaurant and value.
While some guests described the hotel's food as great, several reviewers had issues. They reported slow service and long waits for a table, and also found the food to be expensive.
The hotel's value was a source of disappointment for some reviewers. These guests felt the rates were expensive and overpriced, and cited the lack of free breakfast as degrading the hotel's worth. One guest stated that the overall value was very poor.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 196 reviews.
TripAdvisor.com guest reviews ranked the hotel #2 out of 8 Saint-Sauveur hotels with an average rating of 3.5 out of 5 from 126 guest reviews.
Hotels.com guest reviews rated the hotel 4.2 out of 5 from 113 reviews.
The author called the hotel on April 5, 2013 to verify some information.