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Comfort Inn & Suites Saint Jerome

Comfort Inn & Suites Saint Jerome is a 3 star hotel in Saint Jerome, Quebec, Canada 255-8 Rue de Martigny West, Saint Jerome, QC, Canada
Estimated Price
$144
CAD
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Guest Reviews
Amenities
Booking Information


Close to restaurants, spacious rooms, free breakfast, 2-min drive to Trans-Canada Hwy

Pros
  • Free Wi-Fi, free continental breakfast, free parking
  • The hotel's location was praised for its proximity to restaurants and shopping
  • Many guests enjoyed their clean and spacious rooms
  • Several reviewers found the hotel's rates to be affordable
Cons
  • Noise transfer was reported by a few lodgers
  • A few guests complained of small towels and pillows that were too soft

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Editor's Analysis
Updated on Apr 11, 2013
Overview
Located less than a minute's walk from the Saint Jerome Courthouse in downtown Saint Jerome and a 2-minute drive from the nearest Trans-Canada Highway on-ramp, the Comfort Inn & Suites Saint Jerome is popular with business and vacation travellers who require an economical and centrally-located hotel with a free continental breakfast and easy highway access.

This hotel has 85 smoke-free air-conditioned guest rooms and suites, each offering one king or two queen beds, free Wi-Fi, cable TV, a coffeemaker, a desk, a DVD player, an iron and ironing board and a hair dryer. Some rooms also offer a mini-fridge, a microwave, a jetted tub, a fireplace and a sitting area with a sofabed. 

Hotel amenities include a business centre, a fitness room, a meeting/conference space, free parking and a free continental breakfast. Free coffee is available 24 hours and DVDs are available to rent. Wheelchair-accessible rooms are available upon request, and pets are not permitted. This hotel does have an elevator.

East Side Mario's is about a 10-minute walk west of the hotel, and dining at Aloha and Trilogie D'Asie are even closer, within 3 minutes on foot. Rolland Amphitheatre is a 7-minute walk away. Carrefour de Nord offers shopping 4 minutes away by car, and Pierre Elliott Trudeau International Airport (YUL) is about a 40-minute drive from the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: April 10, 2013)
The Good
Of the reviews consulted for this analysis, the majority were positive, with much praise going to the hotel's location, rooms and value.

Many guests were pleased with the hotel's location. They found it to be within walking distance to several restaurants, as well as close to highway access and shopping. 

Numerous reviewers praised the hotel's accommodations. They described their rooms as spacious, well equipped and clean, with a strong Wi-Fi signal and comfortable beds. Many reviewers felt the hotel was quiet. It should be noted however that there were a few complaints about the rooms and noise (see below).

The hotel's value was complimented by several lodgers, who described the rates as affordable. One guest remarked that the price to quality ratio was just right. Another felt the hotel offered very good value for the money spent.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the towels, pillows and noise transfer.

A few guests had complaints about their rooms' towels and pillows. They described the towels as too small and worn, and the pillows as too soft and high. However, numerous reviewers had very positive comments about their rooms, as noted above.

While the majority of reviewers reported their stays at the hotel were quiet, a few guests complained of noise transfer from guests in adjacent rooms, the parking lot and a noisy in-room air conditioning unit.
TripAdvisor.com guest reviews ranked the hotel #2 out of 6 Saint-Jerome hotels with an average rating of 4 out of 5 from 23 reviews.

Booking.com guest reviews rated the hotel 8.2 out of 10 from 16 reviews.

Expedia.com guest reviews rated the hotel 4.1 out of 5 with a 100% recommendation rate from 15 reviews.

The author called the hotel on April 10, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
7.6
Good
Guest Rating Explained
Rating: 7.6 / 10 Details

No. of guest reviews: 70
Guest Recommended: Yes
Guest Ranking Explained

Comfort Inn & Suites Saint Jerome is #3 out of 3 hotels in Saint Jerome ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Jeyasiri from Stouffville, ON CA rated Comfort Inn & Suites Saint Jerome 10 out of 10 on August 04, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Osgoode, ON CA rated Comfort Inn & Suites Saint Jerome 8 out of 10 on June 26, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Oshawa, ON CA rated Comfort Inn & Suites Saint Jerome 10 out of 10 on June 19, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Rosella from Cap-pele, NB CA rated Comfort Inn & Suites Saint Jerome 8 out of 10 on August 26, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Martin from Sherbrooke, QC CA rated Comfort Inn & Suites Saint Jerome 9 out of 10 on November 21, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Louise from Orleans, ON CA rated Comfort Inn & Suites Saint Jerome 8 out of 10 on August 12, 2004 Verified Guest Hotel Review

"We were two couples staying for one night. The service was friendly & inviting. All restaurants & shopping very close by."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Disabled Access
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Spa bath / Jacuzzi
  • Photocopier
  • Desk
  • Disabled Accessible Rooms
  • Disabled Parking
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Free Parking

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7.6
Good

#3 out of 3 hotels in Saint Jerome city based on 70 guest reviews

Other hotel options in Saint Jerome:
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Higher Rated By Guests
7.7 Good
Super 8 St Jerome
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Sometimes Less Expensive
8.6 Very Good
BEST WESTERN Hotel St. Jerome
C$137


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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