Updated Apr 11, 2013
Located less than a minute's walk from the Saint Jerome Courthouse in downtown Saint Jerome and a 2-minute drive from the nearest Trans-Canada Highway on-ramp, the Comfort Inn & Suites Saint Jerome is popular with business and vacation travellers who require an economical and centrally-located hotel with a free continental breakfast and easy highway access.
This hotel has 85 smoke-free air-conditioned guest rooms and suites, each offering one king or two queen beds, free Wi-Fi, cable TV, a coffeemaker, a desk, a DVD player, an iron and ironing board and a hair dryer. Some rooms also offer a mini-fridge, a microwave, a jetted tub, a fireplace and a sitting area with a sofabed.
Hotel amenities include a business centre, a fitness room, a meeting/conference space, free parking and a free continental breakfast. Free coffee is available 24 hours and DVDs are available to rent. Wheelchair-accessible rooms are available upon request, and pets are not permitted. This hotel does have an elevator.
East Side Mario's is about a 10-minute walk west of the hotel, and dining at Aloha and Trilogie D'Asie are even closer, within 3 minutes on foot. Rolland Amphitheatre is a 7-minute walk away. Carrefour de Nord offers shopping 4 minutes away by car, and Pierre Elliott Trudeau International Airport (YUL) is about a 40-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: April 10, 2013)
Of the reviews consulted for this analysis, the majority were positive, with much praise going to the hotel's location, rooms and value.
Many guests were pleased with the hotel's location. They found it to be within walking distance to several restaurants, as well as close to highway access and shopping.
Numerous reviewers praised the hotel's accommodations. They described their rooms as spacious, well equipped and clean, with a strong Wi-Fi signal and comfortable beds. Many reviewers felt the hotel was quiet. It should be noted however that there were a few complaints about the rooms and noise (see below).
The hotel's value was complimented by several lodgers, who described the rates as affordable. One guest remarked that the price to quality ratio was just right. Another felt the hotel offered very good value for the money spent.
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the towels, pillows and noise transfer.
A few guests had complaints about their rooms' towels and pillows. They described the towels as too small and worn, and the pillows as too soft and high. However, numerous reviewers had very positive comments about their rooms, as noted above.
While the majority of reviewers reported their stays at the hotel were quiet, a few guests complained of noise transfer from guests in adjacent rooms, the parking lot and a noisy in-room air conditioning unit.
guest reviews ranked the hotel #2 out of 6 Saint-Jerome hotels with an average rating of 4 out of 5 from 23 reviews.Booking.com
guest reviews rated the hotel 8.2 out of 10 from 16 reviews.
Expedia.com guest reviews rated the hotel 4.1 out of 5 with a 100% recommendation rate from 15 reviews.
The author called the hotel on April 10, 2013 to verify some information.