Located under a 1-minute drive from the nearest Trans-Canada Highway on-ramp in downtown St. Jerome, the Best Western Hotel St. Jerome is suited to business and vacation travellers who require a centrally-located hotel with on-site dining and meeting/conference space.
This non-smoking hotel has 50 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a desk, an iPod docking station, a hair dryer and an iron and ironing board. Standard rooms offer one queen or two double beds, while some rooms also provide a bathrobe for each guest. DVD players and mini-fridges are available..
Hotel amenities include a seasonal outdoor pool, a business centre, meeting/banquet space, a bar, free parking and a free continental breakfast with hot and cold items. Pets are not permitted, and accessible rooms are available upon request.
On-site dining is offered at Le Campanile, which serves breakfast, lunch and dinner Monday through Saturday, and breakfast/brunch only on Sundays. There is also an on-site cocktail lounge, Le Prelude, which is open for lunch daily and features live music Thursday through Saturday. Room service is available.
The Laurentian Museum of Contemporary Art is about a 15-minute walk or 4-minute drive from the hotel, while Carrefour de Nord offers shopping 4 minutes north by car. Cegep de Saint-Jerome is roughly a 5-minute drive away, and Pierre Elliott Trudeau International Airport (YUL) is approximately a 35-minute drive from the property. Montreal is about a 42-minute drive away, and Mont Tremblant can be reached by car in about 1 hour. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: April 2, 2013)
The majority of the reviews consulted for this analysis were positive, with much praise going to the hotel's location, staff and rooms.
Many guests praised the hotel's location as close to restaurants, shopping, the cinema, highway access, a grocery store, Montreal and Mont Tremblant.
The hotel's staff were the source of numerous compliments by lodgers. They were characterized as efficient, bilingual, friendly and knowledgeable.
Several reviewers were pleased with their accommodations at this hotel. They described their rooms as clean and spacious, with comfortable beds and a strong Wi-Fi signal.
The hotel's rates were also praised by some guests, who found them affordable and felt that the hotel provided good value.
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer.
A few guests had issues with noise transfer during their stays. They reported noisy in-room heating/cooling units, as well as guests slamming doors in the hallways in the early morning and plumbing noise from adjacent rooms and rooms overhead.
TripAdvisor.com guest reviews ranked the hotel #1 out of 6 St. Jerome hotels with an average rating of 4 out of 5 from 24 reviews.
Booking.com guest reviews rated the hotel 8.6 out of 10 from 21 reviews.
Expedia.com guest reviews rated the hotel 4.2 out of 5 with a 97% recommendation rate from 30 reviews.
The author called the hotel on April 2, 2013 to verify some information.