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BEST WESTERN Hotel St. Jerome

BEST WESTERN Hotel St. Jerome is a 4 star hotel in Saint Jerome, Quebec, Canada 420 MGR Dubois, Saint Jerome, QC, Canada
Estimated Price
$108
CAD
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Guest Reviews
Amenities
Booking Information


Close to highway, great service, minor concerns with noise transfer

Pros 
  • Free Wi-Fi, free continental breakfast, free parking
  • Many guests praised the hotel's location for its proximity to the highway and several restaurants
  • Numerous guests were pleased with the level of customer service they received
  • The hotel's rooms were complimented by several lodgers for their cleanliness and comfort
Cons 
  • A few lodgers complained of noise disturbances during their stay

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Editor's Analysis
Updated on Apr 9, 2013
Overview
Located under a 1-minute drive from the nearest Trans-Canada Highway on-ramp in downtown St. Jerome, the Best Western Hotel St. Jerome is suited to business and vacation travellers who require a centrally-located hotel with on-site dining and meeting/conference space.

This non-smoking hotel has 50 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker,  a desk, an iPod docking station, a hair dryer and an iron and ironing board. Standard rooms offer one queen or two double beds, while some rooms also provide a bathrobe for each guest. DVD players and mini-fridges are available..

Hotel amenities include a seasonal outdoor pool, a business centre, meeting/banquet space, a bar, free parking and a free continental breakfast with hot and cold items. Pets are not permitted, and accessible rooms are available upon request.

On-site dining is offered at Le Campanile, which serves breakfast, lunch and dinner Monday through Saturday, and breakfast/brunch only on Sundays. There is also an on-site cocktail lounge, Le Prelude, which is open for lunch daily and features live music Thursday through Saturday. Room service is available.

The Laurentian Museum of Contemporary Art is about a 15-minute walk or 4-minute drive from the hotel, while Carrefour de Nord offers shopping 4 minutes north by car. Cegep de Saint-Jerome is roughly a 5-minute drive away, and Pierre Elliott Trudeau International Airport (YUL) is approximately a 35-minute drive from the property. Montreal is about a 42-minute drive away, and Mont Tremblant can be reached by car in about 1 hour. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: April 2, 2013)
The Good
The majority of the reviews consulted for this analysis were positive, with much praise going to the hotel's location, staff and rooms.

Many guests praised the hotel's location as close to restaurants, shopping, the cinema, highway access, a grocery store, Montreal and Mont Tremblant.

The hotel's staff were the source of numerous compliments by lodgers. They were characterized as efficient, bilingual, friendly and knowledgeable.

Several reviewers were pleased with their accommodations at this hotel. They described their rooms as clean and spacious, with comfortable beds and a strong Wi-Fi signal.

The hotel's rates were also praised by some guests, who found them affordable and felt that the hotel provided good value.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer.

A few guests had issues with noise transfer during their stays. They reported noisy in-room heating/cooling units, as well as guests slamming doors in the hallways in the early morning and plumbing noise from adjacent rooms and rooms overhead.
TripAdvisor.com guest reviews ranked the hotel #1 out of 6 St. Jerome hotels with an average rating of 4 out of 5 from 24 reviews.

Booking.com guest reviews rated the hotel 8.6 out of 10 from 21 reviews.

Expedia.com guest reviews rated the hotel 4.2 out of 5 with a 97% recommendation rate from 30 reviews.

The author called the hotel on April 2, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.6
Very Good

#1 out of 3
Guest Rating Explained
Rating: 8.6 / 10 Details

No. of guest reviews: 97
Guest Recommended: Yes
Guest Ranking Explained

BEST WESTERN Hotel St. Jerome is #1 out of 3 hotels in Saint Jerome ranked by the ratings provided by guests.
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Show older reviews
Hotel review by guest is Positive
Jacques from Orleans, ON CA rated BEST WESTERN Hotel St. Jerome 8 out of 10 on January 02, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Qu?bec, QC CA rated BEST WESTERN Hotel St. Jerome 8 out of 10 on October 18, 2005 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Concierge
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Mini Bar
  • Cable / Satellite TV
  • Secretarial Service
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Bicycle Rental
  • Golf Course (nearby)
  • Cycling
  • Water Activities
  • Fishing
  • Photocopier
  • Desk
  • Ballroom
  • Full-service catering
  • Exhibit Space
  • Disabled Accessible Rooms
  • Disabled Parking
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Bathtub/Shower Combination
  • Outdoor heated pool
  • Cots
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Self Laundry
  • Free Parking

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Other hotel options in Saint Jerome:
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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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