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BEST WESTERN PLUS Albert Centre-Ville

BEST WESTERN PLUS Albert Centre-Ville is a 3 star hotel in Rouyn Noranda, Quebec, Canada 84 Principale Avenue, Rouyn Noranda, QC, Canada
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Great downtown location and stylish rooms, some concerns with parking lot size

  • Free Wi-Fi, free continental breakfast, free parking
  • The hotel's location was praised by many guests for its proximity to restaurants and shopping
  • Numerous reviewers enjoyed their stylish and spacious rooms
  • Several lodgers were pleased with the level of customer service they received during their stay
  • The hotel's parking lot was found to be too small by several guests
  • Noise transfer was reported by a few guests

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Editor's Analysis
Updated on Apr 6, 2013
Located about a 10-minute walk from Rouyn Noranda's city centre and a 30-second drive from the Trans-Canada Highway, the Best Western Plus Albert Centre-Ville is suited to business and vacation travellers who require a centrally-located hotel with meeting/banquet space and on-site dining.

This non-smoking hotel has 50 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer, and an iron and ironing board. Standard rooms offer one or two queen beds, while rooms with a mini-fridge, a kitchenette and a sitting area with a sofabed are also available.

Hotel amenities include a business centre, a fitness room, meeting/banquet space, free parking and a free hot and cold continental breakfast. Dining is offered onsite at Le Cafe Albert, which features Canadian cuisine and serves breakfast and lunch daily. Also on site is L'Apero, a Mediterranean-style bar and lounge that serves dinner (5 pm to 8 pm) Wednesday through Saturday.

Accessible rooms are available upon request, and up to two pets per room are permitted for an additional $20 per room per day (or $100 per week). Dogs have a weight limit of 80 lbs and other pet types must be approved.
Reception is open 24 hours.

Parc Botanique-A Fleur D'Eau is a 10-minute walk or 3-minute drive south of the hotel, while Marlon Lake Beach is roughly a 13-minute drive away. Club De Golf Municipal Dallaire is approximately a 4-minute drive away, and Rouyn-Noranda Airport (YUY) is a 15-minute drive east. Numerous shops and restaurants can be found within a 5-10 minute walk south of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $20/room per day, wheelchair accessible. (Call date: April 1, 2013)

The Good
The majority of the reviews consulted for this editorial were positive.

Many guests praised the hotel's location. They found it to be close to restaurants, clubs, shopping, the lake, the hospital and the curling club, and also described it as right in the middle of the town.

The hotel's rooms were the source of numerous compliments by reviewers. They were described as clean, stylish, spacious and well equipped, with comfortable beds and a strong Wi-Fi signal.

Several lodgers were pleased with the level of customer service they received during their stay. They characterized the staff as professional, friendly, well-trained and courteous.

The hotel's free breakfast was also praised by some guests, who described it as having a good selection of hot and cold items, as well as being excellent and plentiful.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the parking and noise transfer.

Several guests had complaints about the hotel's parking. They described a limited lot with not enough spaces to accommodate the hotel when full, and also mentioned having to park across the street, which they found inconvenient in the colder weather.

Noise transfer was mentioned by some reviewers of the hotel. They reported noise from the vending machines, traffic and street noise in front-facing rooms, and being able to hear guests in adjacent rooms. guest reviews ranked the hotel #1 out of 5 Rouyn Noranda hotels with an average rating of 4 out of 5 from 31 reviews. guest reviews rated the hotel 8.7 out of 10 from 21 reviews. guest reviews rated the hotel 4.2 out of 5 from 14 reviews.

The author called the hotel on April 1, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.

Guest Reviews
Guest Rating Explained
Rating: 7.7 / 10 Details

No. of guest reviews: 47
Guest Recommended: Yes
Guest Ranking Explained

BEST WESTERN PLUS Albert Centre-Ville is #5 out of 5 hotels in Rouyn Noranda ranked by the ratings provided by guests.
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Hotel review by guest is Positive
Lee from Charlotte, NC US rated BEST WESTERN PLUS Albert Centre-Ville 9 out of 10 on March 31, 2006 Verified Guest Hotel Review


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Pet Friendly
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Security Guard
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Photocopier
  • Courier
  • Ballroom
  • Ceremonies
  • Coffee Shop/Cafeteria
  • Packed Lunches
  • Executive Floor
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Family Room
  • Self Laundry
  • Free Parking

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#5 out of 5 hotels in Rouyn Noranda city based on 47 guest reviews

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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