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8.0 | Very Good

BEST WESTERN PLUS Albert Centre-Ville

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Popular Rouyn-Noranda hotel with stylish rooms, on-site dining & well-liked free breakfast

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking
  • The hotel's location was praised by many guests for its proximity to restaurants and shopping
  • Numerous reviewers enjoyed their stylish and spacious rooms
  • Several lodgers were pleased with the level of customer service they received during their stay
  • Breakfast was excellent, according to guests
  • Many were impressed with the comfort of the beds
Cons
  • A few guests said that the on-site parking lot was small
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated May 8, 2015
Overview
Located about a 10-minute walk from Rouyn-Noranda's city centre and a 30-second drive from the Trans-Canada Highway, the Best Western Plus Albert Centre-Ville is suited to business and vacation travellers who require a centrally-located hotel with meeting/banquet space and on-site dining.

This non-smoking hotel has 50 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, dataports, an espresso maker, a mini-fridge, a desk, a hair dryer, and an iron and ironing board. All rooms offer one or two queen beds and some rooms come with a sofabed or chaise lounge. Suites are available with mini-fridge and microwave.

Hotel amenities include multi-lingual staff, an elevator, a business centre, a fitness room, meeting/banquet space, free parking and a free breakfast with hot and cold choices. 

Dining is offered onsite at Le Cafe Albert, which features Canadian cuisine and serves breakfast and lunch daily. Pizzedelic restaurant, also run by the hotel, is next door offering breakfast, lunch and dinner. Bar Groove is also on site offering drinks, with stylish decor and music. There are groceries and also many restaurants within a 7-minute walk of the hotel with La Rose Des Vents restaurant a 3-minute drive away.

Accessible rooms are available upon request, and up to two pets per room are permitted for an additional $20 per room, per day (or $100 per week). Dogs have a weight limit of 80 lbs and other pet types must be approved.
Reception is open 24 hours.

Parc Botanique-A Fleur D'Eau is a 10-minute walk or 3-minute drive south of the hotel, while Marlon Lake Beach is roughly an 11-minute drive away. Club De Golf Municipal Dallaire is approximately a 5-minute drive away, and Rouyn-Noranda Airport (YUY) is a 16-minute drive east. (All travel time estimates: Google Maps)

Verified with a front desk agent on May 6, 2015: mini-fridges in all rooms, some rooms have sofabeds or chaise lounge, no kitchenettes but there is a suite offering a mini-fridge and a microwave 

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The Good
The majority of the reviews consulted for this editorial were highly positive.

Many guests praised the hotel's location. They found it to be close to restaurants, clubs, shopping, the lake, the hospital and the curling club, and also described it as right in the middle of the town.

The hotel's rooms were the source of numerous compliments by reviewers. They were described as clean, stylish, spacious and well equipped, with comfortable beds, excellent bed linens, amazing rainfall and multi-jet showers and a strong Wi-Fi signal.

Several lodgers were pleased with the level of customer service they received during their stay. They characterized the staff as helpful, attentive, friendly, well-trained and pleasant to deal with. A few reviewers said that the staff spoke English.

The hotel's free breakfast was also praised by many guests, who described it as having a good selection of hot and cold items, as well as being excellent and plentiful.

Adding value to the stay were: an elevator, free parking, plenty of bathroom toiletries, mini-fridges in the rooms, single-brew coffee machines and umbrellas. Several guests said they would gladly return to the hotel.
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The Bad
While the majority of reviews read for this analysis were of a very positive nature, there was one common complaint that surfaced about the parking at the hotel.

A few guests had complaints about the hotel's parking. They described a limited lot with not enough spaces to accommodate the hotel when full, with narrow back lane access. If these spots were filled, guests would have to park on a lot one street over or utilize the free street parking while minding the morning hour when the car would have to be moved.


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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #3 out of 6  Rouyn Noranda hotels with an average rating of 4 out of 5 from 64 reviews.

Booking.com guest reviews rated the hotel 8.4 out of 10 from 30 reviews.




Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.0
Very Good

Rated 8.0/10 based on 73 reviews

Ranked #4 out of 5 hotels in Rouyn Noranda

73
Map Marker BEST WESTERN PLUS Albert Centre-Ville
84 Principale Avenue, Rouyn Noranda, QC