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Universel Hotel Riviere Du Loup

8.3 | Very Good
MAP

4-min. drive from Hwy 20, indoor pool, guests found clean rooms & friendly staff

Pros
  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean
  • Many reviewers enjoyed the on-site pool area
  • The staff were frequently complimented for their attentive service
  • Several guests praised the food at the on-site restaurant
  • Several reviewers found the location convenient for accessing the highway
Cons
  • One guest found the free Wi-Fi service unreliable
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jan 29, 2014
Overview
This hotel is situated among shops and restaurants, within a 4-minute drive of Highway 20. Offering an on-site spa, restaurants and an indoor pool, this property is well suited for guests who prefer to access dining and recreational facilities on site.

All rooms include free Wi-Fi, a flat screen TV, a mini-fridge, a microwave and individual climate control. Select classic rooms also include a coffeemaker. "Luxury" rooms also include a jetted tub, while suites provide more spacious accommodations with a separate living room, a sofabed and a second flat screen TV, and select suites also include a jetted shower and a jetted tub. iPod docks are available in "excellence" rooms and suites.

Some rooms have patios that overlook the interior courtyard area, which features an indoor pool and hot tub. Wheelchair-accessible rooms are available.

Free parking is available on site and pets are permitted in select rooms for an additional fee of $25 per stay.

The on-site Canopy Restaurants serves breakfast, lunch and dinner, while the Rialto restaurant is open for lunch and dinner. Room service is also available.

The on-site Universpa Nordik offers massage service, body treatments, facials, manicures and pedicures, hair removal service, waxing and make-up application. Other on-site amenities include an indoor pool and hot tub (in the interior courtyard area), a fitness centre, tanning beds, a business centre, convention/event space, secretarial service and laundry/dry cleaning services.

The Riviere Du Loup Shopping Centre is a 10-minute walk away, while the Bas-Saint-Laurent Museum is 16 minutes away on foot. The Art Acadamie (gallery) is 6 minutes away by car, while the Christmas Castle attraction, Miniature Boat Museum and the ferry terminal (for service to Saint Simeon) are all within a 10-minute drive. 
 
The Qu├ębec City Jean Lesage International Airport (YQB) is about 2 hours away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on January 29, 2014: Wheelchair accessibility and pet policy.
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The Good
Among the reviews used for this analysis, many guests described enjoyable stays at this hotel and several aspects of the property were complimented.

The rooms were often described as clean, while some reviewers added that their rooms were generally comfortable, spacious, well appointed with modern furnishings and quiet. A few guests specifically mentioned that the beds were comfortable.

The staff were frequently complimented for their friendly, attentive and efficient service. One guest said that the front desk agents "went above and beyond to help".

Many guests enjoyed the on-site pool area, while several reviewers praised the food at the on-site restaurants. One guest thought that the restaurant provided generous portions for the price she paid.

Several reviewers found the hotel conveniently located for accessing the highway, while a few guests thought that the room rates were reasonable.
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The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, one guest said that the free Wi-Fi service was unreliable.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 98% of 349 guests recommending the property.

TripAdvisor.ca ranked this hotel #7 out of 15 hotels in Riviere Du Loup, with an average score of 3.5 out of 5, from 105 reviews.

The author called the hotel on January 29, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.3
Very Good
#
4 / out of 7
hotels in Riviere Du Loup

Rated 8.3/10 based on 2134 reviews

Ranked #4 out of 7 hotels in Riviere Du Loup

2134
Map Marker Universel Hotel Riviere Du Loup
311 Boulevard Hotel-de-ville, Riviere Du Loup, QC