OverviewLocated a 4-minute drive from the Traverse Riviere-du-Loup ferry terminal and about one minute from the nearest Trans-Canada Highway interchange, the Quality Inn Riviere-du-Loup is suitable for travellers passing through or visiting the surrounding area, who require a family-friendly hotel with extended kitchen amenities and an indoor pool.
This non-smoking hotel has 62 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, a coffeemaker, a desk, and a hair dryer. Standard rooms offer one or two queen beds, and rooms with microwaves, mini-fridges and sofabeds are also available. Family suites include 2 bunk beds and a kitchenette.
Hotel amenities include an indoor pool, a hot tub, a business centre, a fitness room, a meeting room, free weekday newspapers, and free parking. Pets are not permitted, and the hotel is wheelchair accessible.
A free continental breakfast is offered daily to all guests, and other nearby restaurants include Restaurant Unio (across the street), and Rotisserie St. Hubert (about an 8-minute walk southeast of the hotel).
Shopping can be found at Centre Commercial Riviere-du-Loup (an 8-minute drive southward), while Cegep de Riviere-du-Loup community college is about 9 minutes away by car. Downtown Riviere-du-Loup is approximately a 5-minute drive south, and Riviere-du-Loup Airport (YRI) is about a 2-minute drive southeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on January 23, 2013: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible.
The GoodThe majority of reviews consulted for this analysis were positive, with praise going to the hotel's location, staff, and rooms.
Many lodgers praised the hotel's location. They described it as close to Riviere-du-Loup's downtown area, the ferry terminal, highway access, shopping, family restaurants, and the St. Lawrence River.
The hotel's staff were a source of numerous compliments by guests. They were characterized as helpful in offering directions, professional, accommodating and courteous.
Several reviewers were pleased with their rooms at this hotel. They described them as "remarkably clean", well-equipped and quiet, with comfortable beds. One guest remarked their room had, "One of the most comfortable mattresses I have ever slept on". It should be noted however, that a few guests reported a musty odour in their rooms, and that their rooms didn't have windows which opened, contributing to the issue. Some guests also found their rooms to be too small.
The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of complaints among them about the hotel's free breakfast and room rates.
Although many guests were satisfied with the hotel's included breakfast, some patrons were disappointed and felt otherwise. These reviewers reported there were not enough healthy choices available (too many items with refined sugar), that items were not restocked or were packed up prior to the breakfast hours ending, and that the breakfast room was too small and provided limited seating.
The hotel's rates were a source of complaint by a few reviewers. They described the hotel as expensive and overpriced.
