Overview
Located just off the Trans-Canada Highway and about a 10-minute drive from the Quebec/Ontario border, the Howard Johnson Inn Rigaud is popular with road travellers requiring an economical overnight stay with a free breakfast and easy highway access.
This hotel has 31 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board, and a hair dryer. Mini-fridges and microwaves are available upon request. Standard rooms offer one or two double beds, one queen bed, or one king bed, while rooms with two beds and a jetted tub are also available.
The hotel has a hot tub, a business centre, meeting/conference space, and free parking. Pets are permitted for an additional $20 per day per room and the hotel is not wheelchair accessible.
A free continental breakfast is offered to all guests daily, while nearby dining options include Burger King and Pizza Hut, which are both located next door.
Sanctuary of Lourdes is roughly a 9-minute drive east of the hotel, while Falcon Golf Club is a 7-minute drive northeast. Shopping is available at Centre d'Achats Hudson (about a 10-minute drive), and downtown Montreal is about a 45-minute drive east. Pierre Elliott Trudeau International Airport (YUL) is approximately a 35-minute drive eastward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, free continental breakfast, pets stay for a fee of $20 per room. (Call date: January 31, 2013).
The GoodThe majority of reviews consulted for this analysis were positive with much praise going to the hotel's location, staff, and rooms.
The hotel's location was praised by numerous lodgers. They found the hotel to be within walking distance to many restaurants, close to gas stations, the Sanctuary of Lourdes and downtown Montreal, with easy highway access.
Many reviewers were pleased with the level of customer service they received. They characterized the staff as courteous, pleasant, helpful and bilingual.
The hotel's accommodations were a source of several compliments by guests. They described their rooms as very clean, comfortable and well-equipped, with strong Wi-Fi connections. In addition, the room rates were reported as being very affordable and inexpensive by some reviewers.
The Bad
While the majority of the reviews consulted for this analysis were positive, there were a few common complaints among them about noise transfer and the temperature control.
Some guests complained of noise disturbances during their stay. These guests reported traffic noise in rooms facing the highway, as well as noise from large trucks in the parking lot idling all night. This hotel was not recommended by light sleepers.
This hotel does not provide individual in-room temperature control. Some reviewers reported their rooms and the hotel hallways being very cold, and these guests were frustrated at not being able to adjust the temperature.
Booking.com guest reviews rated the hotel 7.9 out of 10 from 50 reviews.
TripAdvisor.com guest reviews ranked the hotel #3 out of 3 Rigaud hotels from 26 reviews.
Hotels.com guest reviews rated the hotel 3.6 out of 5 from 28 reviews.
The author called the hotel on January 31, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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