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Musee Premieres Nations Hotel Quebec City

9.1 | Excellent
MAP

Helpful staff and tranquil setting, some concerns with prices at the restaurant

Pros
  • Free Wi-Fi, free parking
  • The hotel's staff were a source of many compliments by guests for their friendly and helpful service
  • Numerous lodgers enjoyed their spacious and well-decorated rooms
  • Several reviewers were pleased with the hotel's tranquil setting
Cons
  • Some guests found the on-site restaurant to be too expensive
  • A couple of reviewers had issues with their in-room air conditioning units
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Mar 6, 2013
Overview
Attached to the Huron-Wendat Museum and next to the St. Charles River in Wendake Village (just outside of Quebec City), the Hotel-Musee Premieres Nations is popular with travellers who require a hotel with easy highway access, an on-site restaurant and meeting/banquet space.

This hotel has 55 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, iPod docking station, a desk, a bathrobe for each guest, an iron and ironing board and a hair dryer. Standard rooms offer one or two queen beds, while rooms with a seating area, sofabed and terrace are also available.

Hotel amenities include free admission to the in-house museum, meeting/banquet space, a spa, free parking, and dining at the on-site La Traite Restaurant (open for breakfast, lunch and dinner daily). Pets are permitted for an additional $25 per night, and the hotel offers wheelchair accessible rooms.

The Kabir Kouba Falls are a 5-minute drive north of the hotel, while Lorette Golf Club is roughly a 6-minute drive eastward. Old Quebec is about a 20-minute drive southeast, and Jean Lesage International Airport (YQM) is an 18-minute drive south. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent on March 4, 2013: Free Wi-Fi, free parking, pets permitted for $25/night, wheelchair accessible.
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The Good
The majority of reviews consulted for this analysis were positive with much praise for the hotel's staff, rooms and location.

Many guests complimented the level of customer service they received during their stay. These guests found the staff to be polite, helpful, professional and friendly. One lodger remarked, "I have never encountered such warm hospitality, helpfulness or pride from a hotel or its staff".

The hotel's rooms were praised by numerous reviewers. They were described as well decorated, well designed, clean, modern and spacious, with comfortable beds and nice views of the forest area.

Several lodgers were pleased with the hotel's location and described it as being close to St. Charles River, Quebec City, Kabir Kouba Falls and the airport. These guests also found the location to be calm and tranquil.
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The Bad
While the majority of the reviews consulted for this analysis were positive, there were a couple of complaints about the restaurant and the air conditioning units.

Some guests were disappointed with the on-site restaurant and described it as too expensive, and felt the menu lacked creativity. A couple of reviewers also commented that the service was slow at times and that the wait staff were cold and unfriendly.

A couple of reviewers complained about their in-room air conditioning units. They reported them to be very loud and triggered too often on an automatic setting.
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Show Sources
Sources
TripAdvisor.com guest reviews rated the hotel 4.5 out of 5 from 64 reviews.

Booking.com guest reviews rated the hotel 9.2 out of 10 from 47 reviews.

The author called the hotel on March 4, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
9.1
Excellent
#
13 / out of 88
hotels in Quebec City

Rated 9.1/10 based on 223 reviews

Ranked #13 out of 88 hotels in Quebec City

223
Map Marker Musee Premieres Nations Hotel Quebec City
5 Place De La Rencontre, Quebec City, QC